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“Really Nice Stay” 5 of 5 stars
Review of JW Marriott Marquis Miami

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JW Marriott Marquis Miami
Ranked #2 of 119 Hotels in Miami
Certificate of Excellence
GreenLeadersBronze level
Sarasota, Florida
Level Contributor
62 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Really Nice Stay”
5 of 5 stars Reviewed August 20, 2013

Excellent property that is only 2 years old and making great use of technology. Our room was good size and had a water view. The beds were outstanding. Towels were refreshed at night. The service was excellent and everyone was very friendly. The location is in the downtown and about 15 minutes from the beach. There are restaurants within walking distance. The only parking option is valet for $36 per night. It seems that most near by parking options are expensive. The pool is on the 19th floor and is a nice plus. The fitness center is outstanding. The buffet breakfast is very good, but expensive. Pricing off season should be good. All in all, we had a great stay.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Marc K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,488 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (312)
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English first
Washington, DC
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 19, 2013

This hotel is 5-star excellence across the board. In this day and age of charging for every tiny hotel amenity, this property really gets it right. Free Illy coffee, free computer terminal in each room (and free wifi), great bath products, and luxurious bedding.

A couple of things to note - 1) parking is a major pain on weekdays. Getting into the entrance can be difficult due to the limited front entrance space. Beware if you are driving or renting a car - a taxi works much better (and rates are reasonable); and, 2) we enjoyed the Black Bird bar (pricey but relaxed atmosphere) and Tobacco Road bar. Both are short taxi rides away and very entertaining.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank atexasfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Den Haag
Level Contributor
63 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed August 18, 2013 via mobile

I had been to the Marquis in Dubai and it is truly spectacular. I couldn't really imagine the Miami JW Marquis could match it? Happily I felt the same level of exquisiteness, professionalism and excitement. It's an amazing hotel and if you can pull off an upgrade its top notch! The location is great! Only walking distance or short ride to and from all the Miami essentials (as long as there is no traffic :) )
I cannot recommend staying anywhere more awesome than a JW Marriott Marquis! It is so lovely!

  • Stayed August 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mutinyluv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed August 16, 2013

Lovely large room and bathroom. Loved the swimming pool although its in the shade for a lot of the day so you have to pick the right time. The spa is very underwhelming and I doubt if they do that much business. I didn't think that any of the restaurants were that great and the Met Cafe/Bar food was very average for a supposedly 5 star hotel. DB Bistro is the fine dining restaurant within the hotel, but it was also somewhat disappointing for the price and I definitely would not go back and the bench seats attached to the wall are just so uncomfortable due to the height of the table. The breakfast served in ThreeFortyFive is fine but not a great selection from the buffet.

This hotel is in downtown Miami and there really is not much to do in the evenings.

  • Stayed March 2013, traveled solo
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank 10AFC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 15, 2013

My husband and I stayed here Aug. 14-16 and loved everything about the hotel. Everything about the room, the view, the comfort, was first class. We were greeted by name and any requests we made were taken care of immediately. The room was spacious, the coffee maker was a high quality. The free wi fi and bottled water added to the ambiance. Loved the contemporary furnishings and the large TV. Also enjoyed having the 2nd television in the bathroom. The people at the front desk were very helpful as was Ricky who brought our luggage to the room. We'll be back here again.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Linda1402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed August 12, 2013

Here is the best parts of our stay with the JW:
Comfortable bed, really nice furniture, nice business desk and media center within the room.
Bathroom - was truly an plus, with television in the vanity, and the bath tub was comfortable and curvy (contouring to ones back), and the lighting within the bathroom was spot on
Many of the service members were just simply wonderful to deal with on many levels and the location was really good for venturing out around town.
The elevator - One can not tell if the thing is moving or standing still, and it gets you up and down really fast. We loved it!
The Pool - Was warm and beautiful with a shimmering bottom that was awesome.
The exercise room was Awesome, with complementary ear phones for private listening.

The worst parts of our stay:

Valet(s) - not doing their job, i.e. opening all the doors for us to exit or enter - having a non-service oriented attitude or even caring about consistency or any thought of Brand Management as being the first and last impression customers have of the JW (inconsistent).

Breakfast - The food was not good, cooked to perfection, or even close to what we paid for it $60 plus dollars including the gratuity. Some items were fresh, while others were not (inconsistent).

Shower - The shower has one major flaw in that one will be standing in a puddle of water the entire bathing time, as the floor is not bevelled or angled to drain dirty water away from the user.
Finally - We would really like to have given the JW a much better rating... very good or even excellent, but with the inconsistencies that loom within, we felt justified with leaving an average rating.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Michaelbush6417
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Lorenzo, California, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 12, 2013

I stayed at the JW Marriott Marquis Miami last year on a business trip. It was wonderful! All of the details, the service, the food, the accommodations - even the coffee maker in the room was amazing! The staff and service was incredible; always attentive to any needs that I had (not that I had any - this hotel pretty much provided everything standard). The location, the views, the beds, everything was top notch! I wouldn't stay anywhere else while in Miami.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jennifer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott Marquis Miami

Property: JW Marriott Marquis Miami
Address: 255 Biscayne Boulevard Way, Miami, FL 33131
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Miami
#1 Luxury Hotel in Miami
#2 Romantic Hotel in Miami
#3 Family Hotel in Miami
#5 Business Hotel in Miami
#11 Green Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Marquis Miami 5*
Number of rooms: 313
Official Description (provided by the hotel):
The JW Marriott Marquis Miami is situated in Miami’s new Metropolitan Miami development. The first-to-market JW Marriott property boasts 313 guestrooms, inclusive of 56 suites, along with a broad array of amenities, including renowned chef-restaurateur, Daniel Boulud’s db Bistro Moderne. Offering a diverse setting for business, meeting and pleasure travel pursuits, the 41-story hotel features three concierge levels; 80,000-square-feet of total function space including a 20,000 sq. ft. Grand Ballroom; and one of the most unique indoor sports, lifestyle and entertainment complexes of any hotel in the U.S. The 50,000-square-foot, two-story indoor facility includes a NBA-approved basketball arena, tennis court, Jim McLean Golf School, virtual bowling alley, billiards, full-service Rik Rak Salon & Spa and more. Owned and operated by Met 2 Hotels LLC, the JW Marriott Marquis Miami is located at 255 Biscayne Blvd. Way, Miami, FL. ... more   less 
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Also Known As:
Jw Marriott Marquis Miami Hotel Miami

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