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“Great food and great service”
5 of 5 bubbles Review of Bice Bistro

Bice Bistro
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Ranked #245 of 4,162 Restaurants in Miami
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Large groups, Business meetings, Bar scene, Kids, Families with children
Dining options: Brunch, Lunch, Dinner, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Full Bar, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Neighborhood: Coconut Grove
Description: Bice offers a skillful mix of traditional and contemporary trends in Italian cuisine featuring local and seasonal ingredients. Perfectly located in the center of CocoWalk, Bice combines the elegant and Chic ambiance of a Mediterranean veranda with affordable menu options. - Bice provides upscale and sophisticated dining while embracing the local community with its warmth, hospitality and amiable service. Upholding Bices reputation for excellence worldwide. Bice hopes to make you feel recognized, catered to, and reintroduced to Italian excellence.
Deerfield, Illinois
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Great food and great service”
5 of 5 bubbles Reviewed March 29, 2013

We were visiting the University of Miami and stayed near the Grove. We enjoyed the restaurant so much we went two nights in a row. The waiter was wonderful and the food was served hot and was delicious. It was fun to sit on the patio under the stars. We would highly recommend thsi restaurant!

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank colleen465
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiceBistro, Manager at Bice Bistro, responded to this review, April 2, 2013
Thank you for dining at Bice Bistro! We're glad you enjoyed and we hope you'll stop by again on your next visit to Miami!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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172 reviews from our community

Visitor rating
    63
    58
    29
    13
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Miami, Florida
Level Contributor
188 reviews
96 restaurant reviews
common_n_restaurant_reviews_1bd8 90 helpful votes
“THEY CALLED THE COPS ON US!”
2 of 5 bubbles Reviewed March 15, 2013

While the food is consistently good, the management needs lessons in how to treat customers. The restaurant advertises a 25% discount with a movie ticket to the cinema located upstairs.

My husband and I went to Bice Bistro before a movie. As required, we presented our tickets and were assured of the 25% discount.The waiter asked if we'd like the 2 for 1 drink special, so we ordered two glasses of wine.

When the bill arrived, the 25% was not deducted. The waiter advised us that you can only get one discount at a time. Our free glass of wine wiped out the movie discount. When we said that customers should see this policy in writing, or at least be told about it, he shrugged his shoulders and said he was sorry. We asked to speak to the manager, who was as unconcerned as the waiter, and downright rude.

By this time, we were late for the movies. My husband told the manager to straighten out the bill and we'd be back to settle it as soon as the movie was over.

Imagine out horror when, upon leaving the theater, we were greeted by two policemen who threatened to arrest us for theft of services! Apparently, the manager had told them that we had skipped out on our bill. We explained the situation and the cops escorted us back to Bice to pay the bill (with the movie discount).

Both my husband and I are senior citizens and are-- were steady customers at Bice Bistro. Needless to say, we'll never go back. It was not the money, but the principle.

Visited January 2013
Helpful?
2 Thank evamaria13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiceBistro, Manager at Bice Bistro, responded to this review, March 25, 2013
Thank you for taking the time to review. We apologize for the misunderstanding! We will be sending you a private message shortly to learn more.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami Beach, Florida
Level Contributor
180 reviews
134 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
“pleasant outdoor restaurant on Coco Walk”
4 of 5 bubbles Reviewed February 26, 2013

Very pleasant outdoor Italian restaurant in Coconut Grove. The waiter we had was very attentive and helpful, the food well prepared and quite tasty. Not terribly expensive - the meal was a pleasant end to an evening of walking and seeing the local area.

if you are in Coconut Grove it is well worth the visit.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank wprensky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiceBistro, Manager at Bice Bistro, responded to this review, March 1, 2013
Thank you for coming to Bice Bistro! We're glad you enjoyed our food and service and we hope you'll stop by again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lighthouse Point, Florida
Level Contributor
86 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Nothing right”
1 of 5 bubbles Reviewed February 17, 2013 via mobile

They took the order relatively quickly so we thought it would be OK but it went down hill from there. We thought 3 cups of soup and 3 salads should have been an easy order. Soup took foewver then they delivered it to the wrong table. Took it from them and gave it to us, cold. Then the salass did nor come out. They were OK at best. They wndwd qith a "MANDATORY"17% tip. Would not go back.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank LHP-Cruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiceBistro, Manager at Bice Bistro, responded to this review, February 19, 2013
Thank you for the feedback! We will be sending you a private message shortly to learn more about your experience at Bice Bistro.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Level Contributor
172 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
“Delightful lunch on the patio”
4 of 5 bubbles Reviewed January 16, 2013

Stopped in here for lunch and had a delicious salad whilst sitting on the outside patio area at the Coco Walk. Really good service.

Visited January 2013
Helpful?
Thank SheryC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiceBistro, Manager at Bice Bistro, responded to this review, February 1, 2013
Thank you for coming! We're happy to hear you enjoyed your meal. Hope you'll stop by on your next visit to Miami!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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