We booked this trip 8 months in advance, We booked so far in advance because it was a holiday weekend and the International Boat Show in Miami. Most hotels were already booked. We paid a deposit and requested a courtyard room. When we got to the motel, they didn't have our reservation. They had no record of it. I gave the girl the print out of the confirmation and the deposit and she just didn;t seem to care that they lost our reservation. They stuff us in a room that was in the parking lot and faced the street. I asked to speak to a manager, which is not on the property and he told me they would comp us or change the room and if we didn't like it we could leave. We had no where to go given the busy weekend in Miami. We stayed the night. The room was gross. It smelled of cigarette smoke. Once of the reasons we choose this motel was because it was advertised as smoke free. The shower was not clean and the have no shampoo and conditioner. We left first thing in the morning. We didn't stay for breakfast, but my husband got us coffee and it was horrible!
- Official Description (provided by the hotel):
- Renovated in 2009, Motel Bianco is located in the heart of Miami’s Modern Design District. Surrounded by a variety of culinary delights, our Boutique Miami Motel uniquely combines the concept of the classic American drive-up motel with trendy interior decoration and ambience. But what makes Motel Bianco truly unique is that our neighborhood has become the new hotspot of Miami, and we have immersed ourselves in the local scene and made lots of friends nearby so that our guests can enjoy everything that the area has to offer ... more less
- Reservation Options:
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- Also Known As:
- Motel Bianco Hotel Miami