I have stayed at this property going on three times now as a family member is ill in a nearby hospital. At all times I have been impressed by the friendly, professional and very helpful staff. I have personally worked in hotel management for ten years and have high standards and expectations and I can honestly say that this hotel and staff cannot be faulted. They have been compassionate and always happy to help. The ladies at front desk, Marilyn who works behind the bar/restaurant, to luis who drives the shuttle are all great and welcome me back each and every time with a genuine smile and warmth. Regarding the hotel, it seems to be brand new so is in perfect condition and room and reception is always immaculate. Im fussy so I notice everything but I really cannot fault this hotel. (I havent tried the sofa beds but in my experience, I've never found a sofa bed to be comfortable full stop - its a SOFA bed!). The rooms are very large and spacious and I like the separate toilet from the bathroom. The work area is very good and I must say the free breakfast is fantastic considering it is free - huge choice. The wireless internet is free and also really good so add in the great little restaurant/bar and you have a great, clean friendly hotel at a fantastic price! A big thank you for always taking good care of me!
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- Also Known As:
- Springhill Suites By Marriott Miami Airport East/Medical Hotel Miami