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“SAFE AND SECURE” 5 of 5 bubbles
Review of SpringHill Suites Miami Airport East/Medical Center

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SpringHill Suites Miami Airport East/Medical Center
Ranked #59 of 124 Hotels in Miami
Miami
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“SAFE AND SECURE”
5 of 5 bubbles Reviewed May 14, 2013

I live in Miami and needed a hotel room while my home carpet was being removed. I made reservations for 2 nights and was not sure about the area. At my arrival I noticed the Manager on Duty was greeting all the guests and directing them to the different agents. Grace who was the Front Desk agent to checked me in was very nice, polite and helpful.
The area is very secure, the garage is secure and the best is the breakfast in the morning, 6:30AM hot breakfast!!!
Ahhh the room was clean and fresh, I personally don't request cleaning service every day, but they were very nice offering fresh towels and toiletries.
It was good deal!

Room Tip: Good thing that they have Handicap rooms with 2 double beds, they are large rooms with large bathroo...
See more room tips
  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Albertousky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites Miami Airport East/Medical Center, responded to this review, June 11, 2013
Thank you for taking the time to share your feedback, we’re happy to know that you enjoyed your stay and I’ll be sharing your comments with our team
Thanks again for taking the time to let us know about your stay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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582 reviews from our community

Traveler rating
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    51
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
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English first
Grassy Key, Florida
Level Contributor
104 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed May 12, 2013

We have stayed here several times in the past 6 months while being treated at The University of Miami Hospital. Every experience has been very positive. The front desk staff are courteous and helpful. The shuttle to the Medical Center is wonderful. The rooms are great since they are all suites which allowed me to rest in bed while my husband entertained himself with the computer. The beds are very comfortable. It is nice to have the toilet separate from the shower area. The breakfast can't be beat. Will always stay here when in the area.

  • Stayed August 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Relaxedtravels57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites Miami Airport East/Medical Center, responded to this review, June 11, 2013
Thank you for taking the time to share your feedback, we’re happy to know that you enjoyed your stay and I’ll be sharing your comments with our team
Thanks again for taking the time to let us know about your stay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, North Carolina
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed April 20, 2013

all and all the hotel was decent. i was upset because we had called twice in regards to hotel shuttle. we told them both times we had a late flight however we were never told that the shuttle stops at 1030 pm or 11. our flight was delayed we called for the shuttle only to be told that it had stopped for the day. so we ended up having to take a cab. i think they should put times of the shuttle on their web site or at least mention the times when some calls to question about it. overall the rooms were nice however it wasn't the best locations nor are there any major restaurants near by. they do have a restaurant on site but i chose not to use it.

Room Tip: if you need a hotel that will take you to the port of Miami they will do it for a charge of $5 per p...
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank mrscherry210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites Miami Airport East/Medical Center, responded to this review, June 25, 2013
Thank you for sharing your feedback, we're happy you enjoyed your stay, we will however be discussing your concerns with our teams to ensure evryone has a perfect stay.

Our Personal Best!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed April 15, 2013

The hotel staff is little help with the extras. The restaurant is a joke. Every time we ate there the orders came out wrong. From old eggs to rotten celery. Noise from the adjacent expressway was loud and bothersome.

  • Stayed April 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank bmluda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, Manager at SpringHill Suites Miami Airport East/Medical Center, responded to this review, June 25, 2013
Thank you for sharing your feedback, we're happy you enjoyed your stay, we will however be discussing your concerns with our teams to ensure evryone has a perfect stay.

Our Personal Best!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
naperville, il
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 bubbles Reviewed April 14, 2013

I caught an earlier flight for my vacation due to weather but it resulted in a Miami layover. This was the only available hotel in the area. It's a $30 (including a tip) cab ride from the airport if you are arriving after 11 PM. The staff was extremely helpful when I called with questions prior to arrival. The morning breakfast was typical. The hotel, despite the location, was extremely clean. The rooms were well appointed and I was really very impressed. The only downfall was the location of the property... it appeared to be in a very questional area of town... and the morning roosters were alive and crowing... considering this... it was overpriced.

  • Stayed February 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank michellenalex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites Miami Airport East/Medical Center, responded to this review, June 11, 2013
Thank you for taking the time and sharing your feedback, we take all our feedback and use them to improve our service and product. I’ll be sharing your comments with our team and ensure we implement action to ensure we address your concerns
Thanks again for taking the time to let us know about your stay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cayuga, ontario Canada
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed April 12, 2013

We booked a one night stay at this hotel prior to a cruise. It was very convenient for that purpose...we also were able to leave our vehicle there in the secure parking lot for the duration of our cruise. We were greeted promptly and the girl was very friendly. My only issue with check in was that there was only one luggage cart and someone else had it. Our room was very nice and comfortable. Breakfast was included and it was very good. After our cruise, we took a taxi back to the hotel, grabbed a coffee in the lobby, got in our car and drove away...no muss, no fuss. The location is not close to restaurants or shopping, and it was tricky to find...even for our taxi driver but overall, a nice stay - expensive, but nice and typically Marriott dependable.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sunseeker990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites Miami Airport East/Medical Center, responded to this review, June 11, 2013
Thank you for taking the time to share your feedback, we’re happy to know that you enjoyed your stay and I’ll be sharing your comments with our team
Thanks again for taking the time to let us know about your stay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
toronto
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed April 9, 2013

This hotel was expensive and you still had a parking fee. I stayed a week because I had too.
The staff was stretched and was multi-tasking. The shuttle service was not reliable. I walked
from the hospital many days. I wonder about hotel security because there were pizza flyers under my door everyday from intruders. Eight nights cost me $1700.

  • Stayed February 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank sinkingfeeling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites Miami Airport East/Medical Center, responded to this review, June 25, 2013
Thank you for sharing your feedback, we're happy you enjoyed your stay, we will however be discussing your concerns with our teams to ensure evryone has a perfect stay.

Our Personal Best!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Miami Airport East/Medical Center

Property: SpringHill Suites Miami Airport East/Medical Center
Address: 1311 NW 10th Ave, Miami, FL 33136-2103
Location: United States > Florida > Miami > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool Airport Transportation
Hotel Style:
Ranked #59 of 124 Hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Miami Airport East/Medical Center 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Springhill Suites By Marriott Miami Airport East/Medical Hotel Miami

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