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Courtyard Miami West/FL Turnpike
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Reviews (285)
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All reviewsdolphin mallsmall sofagreat hotelfront deskcleaned every daypool and jacuzziclean hotelcomfortable bedstarbucks coffeenice staystay there againenjoyed my staylobby barnice roombusiness tripsouth beachmarriott
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Reviewed September 15, 2013 via mobile

I needed a weekend getaway with my beau and had a fabulous time. The hotel staff was friendly, a quick and courteous check-in, the room was pleasantly decorated, the bathroom was nice, and the bed was amazing.

  • Stayed: September 2013
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1  Thank edia35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCourtyard, General Manager at Courtyard Miami West/FL Turnpike, responded to this reviewResponded January 22, 2014

Thank you for taking the time out to share your experience! Our staff truly values your feedback and will continue aim for service excellence. We hope to continue to be your choice for your next getaway!

Thank you,

Melissa Benoit
General Manager

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Reviewed September 3, 2013

Absolutely love the decor in the rooms if this hotel. Has an oriental flare. Very quiet secluded hotel off the main street. Just make sure u have access to a car. Shops etc not within walking distance.

  • Stayed: December 2012, traveled with family
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1  Thank zmiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCourtyard, General Manager at Courtyard Miami West/FL Turnpike, responded to this reviewResponded October 23, 2013

Thank you for taking the time out to share your experience with us. Our hotel is specifically designed to help our guests relax. Although our hotel is in a business park, we do offer complimentary shuttle service within a 5 miles radius of the hotel. Within 5 miles there are several restaurants and malls. On your next stay with us feel free to take advantage this amenity.

Thank you,

Melissa Benoit

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Reviewed September 2, 2013

We stayed there for 3 nights/4 day. It was great, everything about the location (15 minutes from Dolphin Mall, Airport etc) the rooms, the lobby. Loved the Bistro @ the Lobby.
Milay was great @ frontdesk :-)

  • Stayed: August 2013, traveled with friends
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1  Thank Jerianne2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCourtyard, General Manager at Courtyard Miami West/FL Turnpike, responded to this reviewResponded October 23, 2013

Thank you for taking the time out to share your experience with us. We are pleased to know you enjoyed your stay with us. Milay sends her regards and thanks you for you kind words. We hope that on your next visit to Miami we will see you again!

Sincerely,

Melissa Benoit

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Reviewed August 21, 2013

This was my second stay at this hotel, after researching other hotels, the price, cleanliness and location brought me back.
I love the proximity to the mall and now there is a shuttle. Luv the room décor....and while the room isn't the biggest , it is still quite adequate for two persons and more importantly clean!!
l agree with some other reviewers in their assessment of the front desk staff- def not that friendly - not to say they were rude or anything but no smiles and casual chat re ur stay etc, like I have experienced at many other properties.
Nonetheless, you cant go wrong with this choice. The only negative I would state is the lack of complimentary breakfast.

  • Stayed: July 2013, traveled as a couple
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Thank chica42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCourtyard, General Manager at Courtyard Miami West/FL Turnpike, responded to this reviewResponded October 23, 2013

Thank you for sharing your experience at our hotel with us! We very delighted to hear that you enjoyed your stay with us. I will be sharing your feedback regard our front desk staff with our team in an effort to improve. Although we do not have complimentary breakfast we do offer packaged rates that do include breakfast. All in all, we hope you continue to stay with us as we value you as a guest. Take care!


Best Regards,
Melissa Benoit

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Reviewed August 2, 2013

This is a new and clean property, thinly staffed, but the people I dealt with were friendly and efficient.

The rooms are very quiet and clean, and I could not find a safe deposit box (Courtyard doesn't have them?).

When staying at this property, you absolutely want to have a car, although I did at times see a hotel van. Location is on the far Western end of town, and there are some warehouses and government buildings nearby, but no commerce or restaurants.

  • Stayed: July 2013, traveled solo
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Thank SAmTrax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCourtyard, General Manager at Courtyard Miami West/FL Turnpike, responded to this reviewResponded August 5, 2013

Thank you for taking the time to tell us about your experience at the Courtyard Miami West/Florida Turnpike. We are pleased that you enjoyed your stay at our hotel. The hotel offers complimentary shuttle service that can transport you to several restaurants in the area as well as the Dolphin Mall. We look forward to seeing you on your next visit to the Miami area.

Regards,
Laura

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