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“Fairfield Inn & Suites Miami Airport South” 4 of 5 stars
Review of Fairfield Inn & Suites Miami Airport South

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Fairfield Inn & Suites Miami Airport South
Ranked #28 of 120 Hotels in Miami
Certificate of Excellence
Houston, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fairfield Inn & Suites Miami Airport South”
4 of 5 stars Reviewed June 30, 2014

A good place to stay at. Good location. Near a lot of restaurants. Rooms are clean. Strong wi-fi. A shuttle which departs every 30 minutes I think. Lots of breakfast options. Waffle maker available, a huge plus for me. 3 computer stations downstairs. A security guard on duty in the lobby, something I've never seen before. Parking is the biggest issue for me. There's a significant incline and tight spaces. You've got to be able to park well. Staff gets the job done, and are courteous.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Kevin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalia F, General Manager at Fairfield Inn & Suites Miami Airport South, responded to this review, July 28, 2014
Many, many thanks for your review! We are all happy to hear we exceeded expectations!
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764 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (75)
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La Paz, Bolivia
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed June 16, 2014

I booked a 1 night stay for me my wife and 1 year daughter, through booking.com my flight was next day at 11 pm so i asked for a late check out.

Sadly they couldn't help me with this because they don't have late check out rates or day use rates in their system.

Check out time was at 1 pm next day, so i decided to pay an extra night so we could leave the hotel at 7 Pm in order to use the facilities for 6 more hours. (you know with a baby you just can't stay at the airport for so long)

When i talked to the staff they told me that parking will not be charged as an amenity, just because i booked for an extra night.

Not only i had to pay an extra night for the day use, the hotel even charged me the parking space for 2 days !!

  • Stayed June 2014, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank emblema
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalia F, General Manager at Fairfield Inn & Suites Miami Airport South, responded to this review, June 18, 2014
Dear guest I am very sorry that we fail to catch this one before you saw it on your card. I can assure you this was an error, as we try to work with our guests as much as possible. Please contact me directly and I will make sure to make it right for you.
Thank you for taking the time to review your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roanoke, Virginia
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 9, 2014 via mobile

This is a very nice hotel. It started by great shuttle service to the hotel and very friendly staff. The room was very modern and contemporary just the way we like it. Restaurants were in walking distance and some night life. Good breakfast ,fast internet and great coffee. the only thing not to good was the pool. A little on the small side. Would've given it five stars if it had a bigger pool. Definitely would stay there again. Loved it!!

Stayed June 2014, traveled as a couple
Helpful?
1 Thank Jusbig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalia F, General Manager at Fairfield Inn & Suites Miami Airport South, responded to this review, June 11, 2014
Dear Guest,
Thank you for taking the time to share your experience with the Fairfield Inn & Suites Miami. Everything we do is aimed to provide our guests an unforgettable experience and exceed your expectations. Thank you for staying with us and I hope to see you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cayman Islands
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 1, 2014

This is one of the most conviently located airport hotels. They offer everything from free airport shuttles to free breakfast, rooms are clean , linens are very fresh and clean always. The staff goes way and beyond to accommodate guest, always cheerful and smiling, with a welcoming Hi Mrs.....happy to see. You.....I rate it better than I rate some of the others marriott brands .because of my membership I enjoy suites, which are nicely located to the front of the property and are very spacious. If you drive it is close enough to everywhere.

Room Tip: I like higher floor, but elevator is sow so keep that in mind
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  • Stayed May 2014, traveled with family
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank dlareme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalia F, General Manager at Fairfield Inn & Suites Miami Airport South, responded to this review, June 2, 2014
Thanks from the staff at Fairfield Inn & Suites Miami. We do appreciate it very much, that our work didn’t go unnoticed. Most of it because you felt our goal of building relationships, and not just providing service. Please come back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Pierce, Florida
Level Contributor
455 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 435 helpful votes
3 of 5 stars Reviewed June 1, 2014

I am giving the hotel the benefit of the doubt here, but I will probably not use it again, mostly because of a teenage group tour that raised Hell until about 4 a.m.

The hotel has good proximity to the airport, but is in a less than ideal location. For some reason, it is elevated above the road level and there are sharp angles in the entry drive that may cause entering cars to hit bottom. The parking garage is below and also has steep inclines in the entry ramps.

On departure, I discussed the noise problem with the manager and she apologized, saying that they were not comfortable with taking in three bus loads of high school kids bound for Disney, but had taken a chance.

Breakfast was acceptable with good variety and attendants.

Given the options in the area, it might be worth another try sometime in the future.

Room Tip: If shopping for overnight hotels in MIA area, it pays to do some careful checking on distance from t...
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  • Stayed May 2014, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank jjstives
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalia F, General Manager at Fairfield Inn & Suites Miami Airport South, responded to this review, June 2, 2014
Again, I apologize for any inconvenience this group might have caused, as they got a little carried away after hours. This by no means reflects the way we provide customer service and we would definitely will love to have you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 30, 2014 via mobile

Our flight got in at 3am and we were really tired. Hopped a taxi to the hotel (the shuttle stops at 1:30am).

The reception guy was very nice, clean rooms, free breakfast, they gave us a late checkout until 2pm, recommended a great Cuban restaurant and stored our luggage.

Would definitely stay here again.

Stayed May 2014, traveled with friends
Helpful?
3 Thank mikerbrant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalia F, General Manager at Fairfield Inn & Suites Miami Airport South, responded to this review, June 2, 2014
Thank you very much for taking the time to review your stay with us. I'm glad that you enjoyed your stay. See you next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
montana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed May 9, 2014

After a long day of traveling with my wife and two boys we arrived at the hotel to overnight and catch a flight again in the morning. When we arrived we were told that our reservation, that I had booked two months earlier through booking.com, was not in there system. They blamed booking.com, and booking blamed the hotel. The hotel offered to send us to the Quality Inn Miami Airport and pay for the room.

After a long wait, a very bad attitude by the man behind the desk, and a long taxi ride, we arrived at the Quality Inn and was given a room and told that it was paid for. The room had a broken entry door handle and stunk so bad that we asked for another room. The only room left wasn't much better, with a strange smell and a spring poking through one of the mattresses, but by this time it is midnight and we have an early flight to catch so we just took it.

When we arrive home two weeks later we find out on our credit card, that we gave the Quality Inn for incidental charges, that they charges us 123 dollars for that horrible room. Neither booking.com, Fairfield inn, or the Quality inn would do anything about the charge, even though we were told that it was taken care of. Needless to say I will never use any three of the companies again.

Room Tip: Never use Booking.com
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  • Stayed April 2014, traveled with family
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
7 Thank mtman63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalia F, General Manager at Fairfield Inn & Suites Miami Airport South, responded to this review, May 12, 2014
Dear guest, I am sorry for any inconvenience you experience at the hotel you stayed at while in Miami. I understand that the Guest Service agent suggested another hotel that had rooms available on the night you got in to Miami, and unfortunately your stay was not what we would have liked.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Miami Airport South

Property: Fairfield Inn & Suites Miami Airport South
Address: 4101 NW 11th St, Miami, FL 33126-3602
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#28 Family Hotel in Miami
#30 Romantic Hotel in Miami
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Miami Airport South 2.5*
Number of rooms: 125
Official Description (provided by the hotel):
Miami International Airport is a 5-minute drive from this hotel, which has a free airport shuttle service, a fitness center, and full breakfast. Free Wi-Fi, a 32-inch flat-screen cable TV with HBO movie channels, and a desk are featured in each room at Fairfield Inn and Suites Miami Airport South. Guests will be 7 miles from the cruise ships at Port of Miami. Dolphin Mall is a 15-minute drive from the hotel, and a transportation service is available for a fee. ... more   less 
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Also Known As:
Fairfield Inn And Suites Miami Airport South
Fairfield Inn & Suites Miami Airport South Hotel Miami

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