While the hotel was clean and comfortable, customer service was lacking, especially with the front desk. I had an issue with my bill on checkout that took 20 minutes to resolve. There was one desk clerk on staff at 7:30 a.m. and since my problem took longer to fix, the clerk decided to make me wait while he waited on 3 other people in line behind me! Not a very nice way to treat customers, especially when the mistake on my bill was the HOTEL's error to begin with. Also, I paid more to be on the Concierge level, but there was not happy hour pricing offered there for evening cocktails, however, there WAS happy hour in the lobby lounge, which I found out about the next day. Therefore, I paid MORE for my room to pay MORE for my cocktails. I don't think I'll be using this hotel for business again!
- Official Description (provided by the hotel):
- The Miami Marriott Dadeland boasts 302 beautiful guest rooms including our newly renovated art-inspired Design Guest Rooms, a welcoming lobby with complimentary internet access and 35,000 sq ft of newly renovated flexible meeting space. Located in the heart of South Miami, we are minutes away from Downtown Miami and South Beach. Our hotel is steps away to Dadeland Mall, restaurants and activities. Located near the Historical Coral Gables, Sunset Place Shops, The Falls and Merrick Park, makes us an extraordinary shopping destination. We are a short driving distance to Baptist & South Miami Hospitals, Univ. of Miami and Florida International University. The Metro Rail station adjacent to the hotel provides ease of transportation to the Miami Airport and much more. International cuisine can be enjoyed at Whitney's Restaurant opened for breakfast and lunch. Looking to relax after a long day, unwind in the Le Mirage Lounge or sit poolside overlooking the sites of Miami. ... more less
- Reservation Options:
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- Also Known As:
- Miami Marriott Dadeland Hotel Miami
- Marriott Miami