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“Bad service ruined our dinner”

The Cheesecake Factory
Ranked #2 of 115 Dessert in Miami
Certificate of Excellence
Price range: $0 - $20
Cuisines: American
Dining options: Breakfast, Late Night, Delivery, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Delivery, Reservations
Reviewed March 11, 2013

I have to start with the positives. The food tasted great, and came out pretty quickly.

The rest was just a mess. The server was sloooooow. Other tables around us with other servers got drinks, bread and service before our server ever showed up. When she did, she took forever to bring the drinks, no bread. Had to ask for everything...Parmesan, straws, napkins, check, dessert menu.

I've been to Cheesecake factories in many locations around the country, this one is the only time I've ever been disappointed. We won't be back.

1  Thank Holly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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518 - 522 of 2,449 reviews

Reviewed March 7, 2013

Always a good option when you want something that we all can eat! Large portions, great desserts, if you got room at the end of the meal :)

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Thank Geinier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2013

Skip the appetizers because the meal sizes are so large you won't have room for one of the MANY flavours of cheescakes.
Great location in the Dolphin Mall with several good shopping options nearby.

1  Thank LLA4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2013

I was recently at the Dadeland Mall in Miami and had lunch here. It was phenomenal!! I had the best meatloaf ever. The service was ok, but the food made up for it. Great mashed potatoes too!!

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Thank Manuel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2013

Had the original and lemon raspberry cheesecake at the Dolphin Mall restaurant... fantastic, and good price, good service... Will definitely return to try more.

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1  Thank Tricia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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