We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

“Amazing Hotel. Will definitely return” 5 of 5 stars
Review of EPIC Hotel - a Kimpton Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
EPIC Hotel - a Kimpton Hotel
Ranked #7 of 120 Hotels in Miami
Certificate of Excellence
GreenLeadersGold level
Level Contributor
90 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Amazing Hotel. Will definitely return”
5 of 5 stars Reviewed February 28, 2011

I don't know what else to say. this hotel is fabulous, clean, excellent service, you feel like you are in the lap of luxury at a reasonable (but not cheap) price. I will definitely make the Epic my hotel of choice in Miami. I don't think you will find a better hotel.

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank TerraNovaExplores
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, March 2, 2011
Buglo:
Thank you for taking a few moments to post your amazing experience with us.
We appreciate that you mentioned the fabulous, clean hotel and excellent service.
Thank you also for the recommendation.
We look forward to your return.
Warm Regards,
Sean McKeen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,916 reviews from our community

Traveler rating
    2,026
    576
    174
    85
    55
See reviews for
568
1,087
132
634
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (738)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Playa Coronado, Panama
Level Contributor
244 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
5 of 5 stars Reviewed February 25, 2011

I've never stayed in a hotel like the Epic. For one thing, it is both a hotel and a residence. I'm told that's very common in Miami, but I'm not familiar with that business model. Secondly, it's cool and hip, and has a very modern design. You'd never mistake it for a Hyatt or a Marriott -- which isn't to say anything negative about those hotels; just saying that the Epic in Miami is unique.

We only stayed one night, the night before boarding a cruise ship. The room's design is unique and elegant. Check-in, check-out and bell service were very good. View from our balcony was terrific.

We did have to really work to find a place to have a cocktail at 4:00 PM. Upon check-in we were told that there is a Wine Hour beginning at 5:00. There was confusion surrounding that, as well. Being from Las Vegas, we're not used to having to hunt to find liquor!

The hotel was very clean and close to the Port of Miami, so I would recommend it for people needing a hotel the night before your cruise.

  • Stayed February 2011, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank KSSeaB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, March 1, 2011
KBVegasNevada:
Thank you for taking a few moments to post your unique experience with us.
Thank you also for mentioning the arrival and the departure experience and our modern design.
We look forward to your return.
Warm Regards,
Sean McKeen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal area
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed February 25, 2011

We stayed at the Epic Hotel Saturday and Sunday night while we attended the Miami Boat show.

The hotel is a modern, trendy facility that offers all the first class amenities you would expect from a 5 star hotel. The Hotel is located on one of Miami's many rivers and canals and the views are spectacular from a water view room.

  • Stayed February 2011, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank 47thanks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, March 1, 2011
47thanks:
Thank you for the excellent posting.
Thank you also for mentioning our first class amenities.
We look forward to your return next year for boat show.
Warm Regards,
Sean McKeen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Simons Island, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 24, 2011

My family and I stayed at the Epic December 17-20 and the Customer Service was surperb and my Junior Suite with City view was beautiful and I will never forget my stay.
There was nothing that I asked for that we did not receive with the best smile including white chocolate hot coco at 3am in the morning!!1

  • Stayed December 2010, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Sabaahbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Level Contributor
34 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed February 23, 2011

I went to the Epic with my division for a few days in October. All in all, it was a very good experience. The rooms are VERY nice and big and NEW and all have balconies - at the end of a stressful day of work this was a welcome escape. We enjoyed the pool and the bars/restaurants, too. The conference facility itself, though, was really the best part (I realize this sounds funny but read on). After years of sitting in awful boardrooms with low ceilings and no natural light, this big, airy room was exactly what we needed. It changed the entire mood of the event to have actual airflow, to be able to step outside on a break, etc. And the food was fantastic. The only drawback was that apparently the place had had some flooding issues or something so part of the hotel was closed. I'm sure they've sorted this out by now. And the location, while not in South Beach, is fine, especially for a work-related trip (kept everyone a little more focused on the job at hand). Was about a $10 cab ride into South Beach. It's also pet friendly! After having stayed there, as well as staying at some crumbly old hotels on South Beach, I think I might even stay there again on a non-work-related trip.

  • Stayed October 2010, traveled on business
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank LJWNYC2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, March 1, 2011
LJWNYC2008:
Thank you for the great posting.
I believe this is the first experience denoting the benefits of having a conference with us.
Thank you for that and we look forward to your next stay with us for leisure.
Warm Regards,
Sean McKeen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Isle of Palms, South Carolina
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 23, 2011

Just returned from the Miami Boat Show.. We have stayed in many 5 star hotels, however the customer service at the Epic, exceeds any hotel we have ever stayed in. From the front desk to the club level, it was first class all the way.. We had forgotten our phone chargers and called to see if they had a spare we could borrow, and an employee came right upstairs and GAVE us his.. We told him we wanted to borrow it to charge our phones and he insisted we keep his. The club level was worth every penny. Mark was the absolute best and made our trip worthwhile.. He even offered to print out an itinerary with the best restaurants, clubs, entertainment for our next trip... I have never encountered this level of consistent customer service, not to forget how comfortable and quiet the rooms were as well as the excellent dining... Will definitely be back.. 5 stars all the way

  • Stayed February 2011, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank JanetH39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, March 1, 2011
JanetH39:
Thank you for taking a few moments to write this incredible contribution.
Thank you also for mentioning the 5 star experiences.
We look forward to your return.
Warm Regards,
Sean McKeen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed February 20, 2011

We chose the Epic hotel based on trip advisors reviews. We have been to South beach and wanted a different location just before our cruise. We had three nights water view club level. Amazing staff, amazing view and a good location. The one miss was the club level experience. The staff in the club level went out of their way to make it enjoyable....with what they had to work with. Always behind the eight ball....always rushed and under staffed. Never on time setting up the meal presentations. The food ??? If you have stayed at Ritz Carlton club level.......not even close. We paid extra for the club experience and was truly let down. I feel if we had not been in the club level the hotel would of been perfect. Get this figured out quickly and perfect score!!!

  • Stayed December 2010, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank russdorth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, March 1, 2011
russdorth:
Thank you for taking a few moments to tell us about your experience.
Thank you also for mentioning the amazing staff.
We will take a look at the opportunities you encountered in the club lounge and remedy immediately.
We look forward to your return and a perfect score.
Warm Regards,
Sean McKeen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Miami hotels
Coconut Grove
InterContinental Miami
Downtown
JW Marriott Marquis Miami
Downtown
Hampton Inn & Suites by Hilton - Miami/Brickell-Downtown
Show Prices
Show Prices
Show Prices
Downtown
Mandarin Oriental, Miami
Downtown
Four Seasons Hotel Miami
Conrad Miami
#9 of 120 in Miami
4.5 of 5 stars 1,718 reviews
Show Prices
Show Prices
Show Prices

Been to EPIC Hotel - a Kimpton Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about EPIC Hotel - a Kimpton Hotel

Property: EPIC Hotel - a Kimpton Hotel
Address: 270 Biscayne Blvd Way, Suite 29, Miami, FL 33131-2123
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Miami
#5 Romantic Hotel in Miami
#5 Spa Hotel in Miami
#6 Luxury Hotel in Miami
#7 Family Hotel in Miami
#8 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:5 star — EPIC Hotel - a Kimpton Hotel 5*
Number of rooms: 411
Official Description (provided by the hotel):
EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Expedia, Orbitz, Travelocity, Booking.com, Odigeo, Hotels.com, Priceline, Cheap Tickets and Jetsetter so you can book your EPIC Hotel - a Kimpton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Epic Hotel Kimpton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing