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“Perfect 10” 5 of 5 bubbles
Review of Kimpton EPIC Hotel

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Kimpton EPIC Hotel
Ranked #11 of 122 Hotels in Miami
Certificate of Excellence
GreenLeadersGold level
New York
Level Contributor
89 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Perfect 10”
5 of 5 bubbles Reviewed August 12, 2010

I had reserved a room for this hotel prior to the hotel actually opening but had read many good things about the plans.

When we arrived we were shocked. The view, the environment and the style of the hotel were perfect. The rooms were always clean and the service was impeccable. I would DEFINITELY go back.

  • Stayed August 2009, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank scorro1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seanmckeenmiami, Resort Manager at Kimpton EPIC Hotel, responded to this review, August 13, 2010
scorro1:
Thank you for taking a few minutes to post the perfect contribution.
Thank you also for mentioning our impeccable service.
We look forward to your return visit.
Warm Regards,
Sean McKeen
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,129 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (775)
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English first
Sheffield, United Kingdom
Level Contributor
58 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed August 10, 2010

Simply the best hotel that I have stayed in.... Was very giddy when we arrived. Room on the 26th floor overlooking Biscayne Bay and the skyscapers. What a gorgeous bathroom (Villeroy & Bosch fittings), what a huge bed, big TV and a computer. Looked down onto the Pool deck 10 floors below and that was stunning too.

Stayed March 2010, traveled as a couple
Helpful?
Thank JohnEdwinI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seanmckeenmiami, Resort Manager at Kimpton EPIC Hotel, responded to this review, August 13, 2010
JohnEdwinI:
Thank you for your fantastic posting. We love to hear about the excitement of staying with us from our guests. We look forward to seeing you again soon.
Warm Regards,
Sean McKeen
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
limerick, ireland
2 reviews
5 of 5 bubbles Reviewed August 9, 2010

Well i stayed there recently for 3 nights on my first trip to the USA, i completely went off the reviews from this site and i am delighted i did. The epic was voted the number one on this site, its a 5 star hotel that is 5 star.. the staff were fantastic and very helpful, the location is very good too with only a short walk to must places, south beach is just across the bridge, a short cab ride only..I traveled with a friend of mine so we had a double room, it was very nice with a great view of the city, your own computer too which id say is rare in the states as its Wi-Fi everywhere now.. Big bathroom with a jacuzzi bath, fantastic rain showers, you could sleep in the beds all day there so comfortable..haha. They also organised a rental car for us as we went onto key west so if your doing the same you can look up my reviews on them hotels....so if i am in Miami in the future i wouldn't be staying anywhere else,Any questions you have i would be more than happy to help...ken...

  • Stayed July 2010, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kennethevo6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seanmckeenmiami, Resort Manager at Kimpton EPIC Hotel, responded to this review, August 13, 2010
kennethevo6:
Thank you for taking a few moments to post such a fantastic contribution. Thank you also for mentioning the property amenities and friendly service.
We look forward to your next stay with us.
Warm Regards,
Sean McKeen
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thessaloniki, Greece
1 review
5 of 5 bubbles Reviewed August 8, 2010

We recently traveled to Miami for our honeymoon and selected Epic because of the great reviews. We did not know that it would be even better than our wildest dreams.
The hotel, even if it is not on the beach (a short drive away) is on the bay, with fantastic water views, around great restaurants and clubs. The design is fantastic and very trendy. Bathrooms are to die for, restaurants and spa in the hotel are very classy and the views are breathtaking.
But the best thing about this hotel is the service. When we arrived we were checked in by their night manager, Giorgios, who was also greek and spoke our language. After 10 minutes of information and suggestions we were shown to our room by the bellboy to find that Giorgios had already sent us champagne and strawberries to celebrate our honeymoon and had moved us to a suite with no extra money. We were speechless! This was the best hospitality experience we had in all our trips.
During our stay, all the staff was beyond great and smiled every time we looked at them. Everything we asked for during our stay, was immediately taken care.
Everyone treated us like friends and made our honeymoon unforgettable.
Even though it is not on the beach, the luxury and incredible hospitality was the best we have ever seen and it is worth the 5 minute drive to the ocean.
Thank you Epic and Giorgio for this incredible start to our life as a married couple.

  • Stayed July 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank traveltogether02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seanmckeenmiami, Resort Manager at Kimpton EPIC Hotel, responded to this review, August 9, 2010
traveltogether02:
Wow; thank you for the fantastic posting.
Congratulations on your wedding and we are so happy that we were able to contribute to the incredible beginning of a wonderful marriage.
We hope to see you on your anniversaries.
Warm Regards,
Sean McKeen
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Akron, Ohio
Level Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed August 7, 2010

This was a biz trip that I also made a leisure trip. The staff at the Epic is great and the facility is very nice.

The staff really wants to work WITH the guest, I needed a late check out and they were more than happy to accomadate.

I will come back here for sure!

Thanks

  • Stayed August 2010, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Akrontravelman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seanmckeenmiami, Resort Manager at Kimpton EPIC Hotel, responded to this review, August 9, 2010
Akrontravelman:
Thank you for taking a few moments to write such a great contribution.
Thank you also for mentioning how accommodating our employees are.
We look forward to your next stay with us.
Warm Regards,
Sean McKeen
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 4, 2010

My 4th stay here was just as great as the other 3. Breathtaking property with a picturesque view of Biscayne Bay and the city. The pool is incredible too- something you won't find but at a luxurious resort like Epic. Rooms are spacious and the bathrooms are as nice as you'll find in any hotel. Be sure to hit up Area 31 also- had dinner their twice now and loved it. Can't go wrong with any of the fish or steak selections. The waitstaff is attentive and knowledgeable.

  • Stayed July 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RRM6978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seanmckeenmiami, Resort Manager at Kimpton EPIC Hotel, responded to this review, August 5, 2010
rmanson411:
Thank you for taking a few moments to post such a fantastic contribution.
We look forward to your 5th stay with us.
Warm Regards,
Sean McKeen
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
oregon
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed July 30, 2010

My husband and I stayed here after a cruise celebrating our anniversary and we had a great time. Our room was so beautiful - a view of the ocean and a huge bathroom. We mentioned we were celebrating our anniversary and the staff sent up a bottle of champage and a congratulations card. It was a very nice touch and made our visit even better. The only downside is it's in the business district so there isn't much to do within walking distance, but you can easily take a cab. Plus, our room was so nice we didn't want to leave anyway. I absolutely love Kimpton Hotels.

Stayed May 2009, traveled as a couple
Helpful?
Thank Traveler852000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seanmckeenmiami, Resort Manager at Kimpton EPIC Hotel, responded to this review, August 2, 2010
Traveler852000:
Happy belated anniversary. Thank you for the wonderful posting.
We look forward to your next stay with us.
Warm Regards,
Sean McKeen
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kimpton EPIC Hotel

Property: Kimpton EPIC Hotel
Address: 270 Biscayne Blvd Way, Suite 29, Miami, FL 33131-2123 (Formerly EPIC Hotel - a Kimpton Hotel)
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Miami
#5 Romantic Hotel in Miami
#6 Spa Hotel in Miami
#7 Family Hotel in Miami
#8 Luxury Hotel in Miami
#8 Business Hotel in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Kimpton EPIC Hotel 5*
Number of rooms: 411
Official Description (provided by the hotel):
Kimpton EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, Kimpton EPIC Hotel makes for an unparalleled Miami experience. ... more   less 
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Also Known As:
Epic Hotel Kimpton

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