We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

“Excellent, really enjoyed our holiday” 5 of 5 stars
Review of EPIC Hotel - a Kimpton Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
EPIC Hotel - a Kimpton Hotel
Ranked #7 of 120 Hotels in Miami
Certificate of Excellence
GreenLeadersGold level
glasgow
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Excellent, really enjoyed our holiday”
5 of 5 stars Reviewed September 16, 2013 via mobile

Just home from the epic hotel, clean room, towels changed every day, great view of the pool which was clean, food, good choices for everyone, all the staff were great, Elvis was a lot of fun, the rest of the staff are fab to onare and olly are so funny n helpful, we,er booking for next year, can't wait, I can't understand the bad reviews, each to their own I suppose, thanx to all at the epic kate and paddy xx

  • Stayed August 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank allycat67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, September 22, 2013
allycat67
Thanks for your excellent comments. We are thrilled that you had an epic stay and enjoyed our comfy and well appointed rooms and hotel ambience. We are looking forward to your next visit. Please return soon.
EPIC wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,919 reviews from our community

Traveler rating
    2,027
    576
    175
    85
    56
See reviews for
570
1,087
132
635
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (739)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Lexington, Kentucky
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed September 15, 2013

Stayed at EPIC for three nights for business recently. Inner Circle status made a huge difference here-I was upgrade to a water view corner suite, which is one of the most incredible rooms in any hotel anywhere. Big thanks to Aubrey and Mari for making check-in so pleasurable.

The pool deck is pretty great-it's undergoing some renovations which are needed. The tiles are starting to disappear from the pool.

Only complaint about this hotel is the valet situation. Due to the wonderful restaurant onsite, Zuma, this place turns into an exotic car show nightly (Rolls-Royce, Ferrari, Aston Martin, Bentley...you name it). Unfortunately, I think this caused them to treat me and my rental car like I wasn't anybody special. I had to wait abnormally long and saw several high rollers treated to faster and better service than I was. I guess they weren't able to see thousands of miles into my garage and see MY exotic car.

Looking forward to a return trip, nevertheless.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank crickettrainer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, September 22, 2013
Crickettrainer
Thanks for your great feedback. We are happy to hear that enjoyed your stay at EPIC and that Aubrey and Mari went out of their way and made your check in and stay memorable and fun. We are sorry to hear about the Valet experience.
We are glad that you found your new home away from home and we are looking forward to welcoming you back soon.
EPIC wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 12, 2013 via mobile

This property is extremely well maintained.It is clean and the lobby and entrance is very chic.the rooms are spacious and stocked with all the necessary items.what stood out most for us about this Hotel was the quality of the facility and the friendliness and helpfulness of the staff. Alvaro who looked after us during breakfast is a true symbol of hospitality. Very close to Bayside mall. Very scenic 10 minute walk to the mall all along the river and ocean. This is where we will be staying every time we visit Miami.

Stayed August 2013, traveled as a couple
Helpful?
1 Thank Marcelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, September 14, 2013
Marcelle W
Thanks for posting such excellent comment on Tripadvisor. We are glad to hear that you enjoyed everything about our hotel – our convenient location to bayside market place with fun activities, shops and restaurants, our stunning views from our pool area and guest rooms and our amazing staff, who provides genuine service to each and every guest.
We are happy you found your ‘home away from home’ and looking forward to welcoming you back soon.
EPIC wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
109 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed September 12, 2013

This was our 5th stay at the EPIC....just can't get enough of this modern, chic, delightful hotel in the middle of the financial district in Miami. The views of Biscayne Bay are stunning. The music and the vibe around the hotel is unique. The best part is the exceptional world class service provided by the entire EPIC Team. Make sure you try the grilled fish sandwich at the pool and for dinner--ZUMA is a MUST! (Book your table in advance as it gets packed). Our Anniversary stay was extremely memorable and we plan to return again and again.

Room Tip: Higher floors with a view of the Bay are exceptional.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Mac M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, September 14, 2013
Mac M
Thanks for sharing your wonderful comments from your recent stay on Tripadvisor. We are happy you celebrated your anniversary EPIC style with us again. We appreciate your kind words about our exceptional guest service and are glad to hear that you had an extremely memorable, relaxing and fun stay.
We are looking forward to welcoming you back very soon.
EPIC wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
2 reviews
5 of 5 stars Reviewed September 12, 2013

The Epic Hotel is my favorite hotel in Miami and always look forward to the stay when I head down for business from NY. What's not to love? Great restaurants, beautiful rooms, the door guys have cool hats...one day it will be me valeting the Ferrari out front...thanks for always making my stay fantastic.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank nickberliner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, September 14, 2013
nickberliner
Thanks for your amazing feedback. We are thrilled to hear that EPIC is your favorite hotel and you enjoy our upscale ambience and fantastic service. We are looking forward to your next stay with us.
EPIC wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 10, 2013

Absolutely fabulous. Surroundings, decor, food, service - the staff were so friendly and helpful. In the expensive range but worth every cent - attention to details is their number one priority.............................................................

  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Jean A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, September 14, 2013
Jean A
Thanks for your fabulous review. We are thrilled that you enjoyed EPIC's ambience and modern design and our attentive and friendly staff service. We are looking forward to welcoming you back in the near future.
EPIC wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed September 7, 2013

My stay here was brief - but I loved this property.
I was in Miami for the Latin Billboard Awards - I was at the hotel for less than 24 hours. :(
I wish I could have stayed longer. The views were amazing - overlooking the city and the ocean both - the room was amazingly clean and comfortable.
I had the opportunity for a quick massage and workout prior to the awards - the fitness and spa area was clean and comfortable.

The only negative thing I can say about this property - I ordered room service and scheduled for it to arrive right as I returned to my room from the spa. It never showed up! Luckily I wasn't charged for it. Not sure what happened there ...

A great hotel and hope to visit again next time I am in Miami!

  • Stayed April 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Erica J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, September 14, 2013
Erica J
Thanks for sharing your feedback from your stay. We are truly sorry to hear about the room service order, but we appreciate your kind words about our hotel, with amazing views and our state of the art gym with beautiful spa services, provided by Exhale.
We hope you will be returning to EPIC soon again.
EPIC wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Miami hotels
Coconut Grove
InterContinental Miami
Downtown
JW Marriott Marquis Miami
Downtown
Hampton Inn & Suites by Hilton - Miami/Brickell-Downtown
Show Prices
Show Prices
Show Prices
Downtown
Mandarin Oriental, Miami
Downtown
Four Seasons Hotel Miami
Conrad Miami
#9 of 120 in Miami
4.5 of 5 stars 1,722 reviews
Show Prices
Show Prices
Show Prices

Been to EPIC Hotel - a Kimpton Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about EPIC Hotel - a Kimpton Hotel

Property: EPIC Hotel - a Kimpton Hotel
Address: 270 Biscayne Blvd Way, Suite 29, Miami, FL 33131-2123
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Miami
#5 Romantic Hotel in Miami
#5 Spa Hotel in Miami
#6 Luxury Hotel in Miami
#7 Family Hotel in Miami
#8 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:5 star — EPIC Hotel - a Kimpton Hotel 5*
Number of rooms: 411
Official Description (provided by the hotel):
Kimpton EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, Kimpton EPIC Hotel makes for an unparalleled Miami experience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Booking.com, Expedia, Odigeo, Cheap Tickets, Priceline, Travelocity, Hotels.com and Jetsetter so you can book your EPIC Hotel - a Kimpton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Epic Hotel Kimpton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing