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“Can't beat it.” 5 of 5 stars
Review of EPIC Hotel - a Kimpton Hotel

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EPIC Hotel - a Kimpton Hotel
Ranked #7 of 120 Hotels in Miami
Certificate of Excellence
GreenLeadersGold level
Fort Lauderdale, Florida
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Can't beat it.”
5 of 5 stars Reviewed September 6, 2013

The Epic Hotel in downtown Miami is a five star experience at three star prices. The rooms and views are THE BEST in town. The prices are actually cheaper than the Hilton which boasts room comparable to a Holiday Inn. But not The Epic Hotel, their rooms are first class all the way. The breakfast buffet is incredible, my favorite is the waffle bar, and the gym/spa is pretty nice too.

I have stayed at this hotel over 50 times. My only gripe used to be that of the valet service, but they recently replaced the valet company and now they flow seamlessly compared to what it was before. Big ups to the new valet company because they have the toughest job at this hotel and they do a great job with what little they are given.

Room Tip: Any room is a great room, but if you splurge a little and get one of the junior suites or the regula...
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Green Features: They have one of the greenest outlooks compared to other hotels in the area. 99% of drinking apparatuses at epic are made of glass.
  • Stayed September 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank WanderLone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, September 7, 2013
WanderLone
Thanks for your amazing feedback from your recent visit at EPIC. We are glad to hear that you had a relaxing and fun stay, from our valet service to our breakfast offerings. We are looking forward to welcome you back.
EPIC wishes,
Jacqueline Ploettner, Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (738)
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English first
New York City, New York
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed September 6, 2013 via mobile

As soon as you enter through the hotel lobby you realize that the Kimpton team is ready to make your stay as pleasant and enjoyable as they possibly can. The room was spacious and very nicely furnished and the pool area was perfect for spending some relaxing time. Oscar and Lady made sure we were well attended and made sure we had a relaxing time by the pool area. I used to be a loyal Starwood SPG member and have to say that after experiencing Kimpton hotels I am not looking back. They have provided me with a much more personalized service which is very much appreciated. Please keep it that way!

  • Stayed September 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Misterpepito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, September 7, 2013
Misterpepito
Thanks for your five star rating. We appreciate your wonderful comments about our hotel ambience, amenities and rooms. It makes us happy that our staff, especially Lady and Oscar provided a personalized and attentive service. We are looking forward to many more stays with us. Please return soon.
EPIC wishes,
Jacqueline Ploettner, Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
1 review
5 of 5 stars Reviewed September 5, 2013

The hotel is very modern, confortable and offers a great service. The concierge service is excelent. The room has a balcony with a beautiful view to the town and water at same time. The bathroom is very spacious, separate section for the toilet, shower and soaking bath. Great location. Glamourous Ambiance. I opened my window and had a beautiful view to the town and water at same time. I recommend this hotel in downtown much better than the hotels in Miami Beach.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank andreamoraes2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, September 7, 2013
andreamoraes2004
Thanks for sharing such excellent comments from your stay. We are excited to hear your feedback about our comfy rooms with private balconies and stunning views over the waters of Biscayne Bay and Miami and our attentive and friendly service, especially our Concierge service.
We hope your travels will bring you back to Miami and our hotel soon again.
EPIC wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Parkland, Florida
1 review
5 of 5 stars Reviewed September 5, 2013

Very nice hotel, with a very friendly staff. Rooms are very nice and food is even better. The look of the hotel is unique with a warm feel to it (very Miami). Location is great close to shopping and beaches. I would highly recommend

Room Tip: Select a room with water veiw
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Green Features: they make an effort for the environment and this was the frist hotel that had a recycle bin in the room. They also take steps to conserve water in the hotel
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mark c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, September 7, 2013
mark c
Thanks for your wonderful review. We are happy to hear that you had a great time at EPIC and felt like home in our comfy rooms with genuine and caring employees.
We are looking forward to your next stay with us. Please return soon.
EPIC wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colchester, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 4, 2013

Coming from the UK, Epic & Kimpton are brand names we weren't aware of, so this was a gamble, however the gamble paid off, we absolutely loved this hotel, stylish, very attentive staff and I'd recommend the breakfast option...fantastic, we had a great three days there.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank TheRockHunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, September 5, 2013
TheRockHunter
Thanks for posting your feedback from your recent visit. We are thrilled you selected us and had an amazing time at EPIC. We appreciate your compliments regarding our attentive and friendly employees and our luscious breakfast buffet.
We are looking forward to welcoming you very soon.
EPIC wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed September 3, 2013

I just love this hotel :) ....Thoroughly relaxing as well as entertaining-good place to people watch or be watched!! Lobby is gorgeous and on the weekends you can see the glitz and glam converge....from the high rolling cars to the gorgeous people- the lobby is like a stage of sorts...then the rooms!! I hate being crammed in a room but this room!!! My room faced the water and had huge space. The bathroom was nice and big..separate section for the toilet and separate space for the soaking bath as well as the rainshower.....and the toiletries were nice. Will come again- as I have been doing. Oh and the wine reception is a nice touch as well as the bicycle rental, i was able to do some distance in the neighborhood.

  • Stayed May 2013, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Omalicha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, September 5, 2013
Omalicha
Thanks for your lovely feedback from your stay at EPIC. We are happy to hear that you feel comfy in our spacious guest rooms with stunning views. Great you took advantage of our brand new Kimpton bikes. Make sure to get a picnic basket next time you are exploring our surroundings – how much fun to have a picnic at the beach or in one of the beautiful parks nearby.
We are looking forward to mingle with you during our evening wine hour again. Please return soon.
EPIC wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NYC
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 3, 2013

This review is for my stay 3 years ago. I'd love to go back! It truly is epic! Staying here made me feel of high importance and the room was awesome. The view was awesome as well especially at night. My first time in Miami was well spent.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank NeomiePaige
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, September 5, 2013
LiveSmile
Thanks for your wonderful comments. We appreciate any feedback, even from a longer time ago. We truly hope your travels will bring you back to Miami and the EPIC in the near future. We would love to have you back as our guest.
EPIC wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about EPIC Hotel - a Kimpton Hotel

Property: EPIC Hotel - a Kimpton Hotel
Address: 270 Biscayne Blvd Way, Suite 29, Miami, FL 33131-2123
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Miami
#5 Spa Hotel in Miami
#5 Romantic Hotel in Miami
#6 Luxury Hotel in Miami
#7 Family Hotel in Miami
#8 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:5 star — EPIC Hotel - a Kimpton Hotel 5*
Number of rooms: 411
Official Description (provided by the hotel):
EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more   less 
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Also Known As:
Epic Hotel Kimpton

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