I decided to stay at the Epic while visiting Miami. It was a very nice hotel. My room was beautiful but it could have used some deep cleaning.The staff were very kind especially at breakfast, which was great by the way but costly. The omelettes were the best I ever had. I would say my experience was good for the most part. I did request that maintenance come and look at my bed because it seemed to sink in on one side. The front desk told me they would send someone up which they never did. I eventually fixed it on my own after waiting for so long. The mattress had slipped out of the box spring. I understand that they are busy but when you are paying luxury prices you should get luxury service consistently.
- Official Description (provided by the hotel):
- Kimpton EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, Kimpton EPIC Hotel makes for an unparalleled Miami experience. ... more less
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- Also Known As:
- Epic Hotel Kimpton