We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

“Beautiful!!!!” 5 of 5 stars
Review of EPIC Hotel - a Kimpton Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
EPIC Hotel - a Kimpton Hotel
Ranked #6 of 119 Hotels in Miami
Certificate of Excellence
GreenLeadersGold level
Level Contributor
3 reviews
“Beautiful!!!!”
5 of 5 stars Reviewed August 15, 2013

My husband and I stayed at Epic for a getaway, adult only weekend. We had an amazing time. The service was outstanding especially at the pool where we were truly waited on in 5 star style. The restaurant on site was outstanding as well. We would recommend this hotel for anyone looking to relax and enjoy Miami to its fullest

  • Stayed July 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank RobinOJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, August 17, 2013
RobinOJ
Thanks for sharing your wonderful comments from your recent stay. We are glad you had an amazing time and a fun and upscale pool experience.
We are looking forward to welcoming you back very soon. Please be our guest again.
EPIC wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,866 reviews from our community

Traveler rating
    2,001
    561
    167
    84
    53
See reviews for
544
1,077
132
622
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (727)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
North Haledon, New Jersey
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 14, 2013

Amazing! Loved the rooms, they were spacious, modern (very well decorated) and clean. We had a tremendous view. The service was impeccable and everyone was really friendly. Loved the restaurant there Zuma. The pool was beautiful, clean and a lot of fun. Has a great vibe and the service was great. I highly recommend this property

  • Stayed July 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank 2013Eliza006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, August 17, 2013
2013Eliza006
Thanks for your amazing review. It makes us happy to see that you enjoyed EPIC, from our spacious rooms to our attentive and genuine service. Thanks for recommending us to other travelers.
We are looking forward to your next visit.
EPIC wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 14, 2013

My husband & I stayed at the Epic for 2 nights last week & we could not have been happier. The staff was amazing! They made us feel so welcome & at home, every request we had was addressed immediately. The rooms were beautiful & clean. We travel often & we would certainly return to the Epic when we are in Miami.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Laurel I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, August 17, 2013
Laurel I
Thanks for posting your comments. We are thrilled to hear that you had an amazing time and our staff made you feel like home. We are looking forward to your next visit. Please return soon.
EPIC wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Modesto
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 14, 2013

In March of this year I decided to retire and travel around the US in our new 42' 5th wheel trailer. We were so excited to leave California and spend a good amount of our time down in the Florida Keys. We left in April and just returned last week in August.
While we were camping in Key Largo a few weeks, we decided to venture up to Miami for 2 days and visit some very close friends. Since we stayed at the Epic Hotel last year we thought we would give it a try again. To say the least we we so delighted with the staff and hospitality, the ambiance, the scenery, the room, the food and frankly everything about the hotel.
Our friends joined us one afternoon for lunch downtown and although they live in the area they had not had the pleasure of experiencing the Kimpton standards. When they drove up they were a little bit apprehensive about having their old toyota parked, after all they were amazed at the beautiful cars that were pulling up to the round drive. They were greeted by some very sweet guys that directed them into the front desk area. Once there, they inquired about waiting for us until we came down from our room, the front desk clerks were very impressive to our friends. While they waited they were offered something to drink. We even received a phone call from the front desk letting us know we had someone waiting. Wow, now that is service!
We will be headed back to Miami in March for a cruise and we will arrive a few days early to stay at the Epic. As well, we will be attending a few Giants games in the next month in San Francisco and always stay at a Kimpton property.
Keep up the good work Epic staff and we will keep coming back!!!

Room Tip: Over looking where the yachts park.
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Laurie1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, August 16, 2013
Laurie1986
Thanks for your wonderful and detailed review. We are grateful for your loyalty to EPIC and thrilled that you even brought your friends to visit this time. We are glad our staff always goes out of their way and provides a genuine and attentive service.
We are looking forward to your next visit. Please return soon.
EPIC wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, NY
2 reviews
5 of 5 stars Reviewed August 14, 2013

This hotel is Beautiful and clean. The rooms are spacious with modern decor. The view from the balcony was Amazing! The staff are friendly and provide great customer service. The hotel is located in a great location and is accessible to the major Highways. I was especially please with the Housekeeping service, very prompt and accommodating. My boyfriend and I would most definitely stay at this Hotel our next time in Miami.

Karema N

Room Tip: Corner suites are large and sunny, great view from the balcony.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Karema N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, August 16, 2013
Karema N
Thanks for your wonderful review. We are glad to see that you enjoyed your stay and found our service, especially from our Housekeeping team, friendly and efficient.
We are looking forward to your and your boyfriends return. Please come back soon.
EPIC wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 12, 2013 via mobile

This is a beautiful property with tons of amenities but the front desk staff could use a little customer service training. The valets are good but they too can be a bit pushy if you are not in a flashy, high price car. The buffet breakfast is great and the staff at the restaurant are all superb! All in all I did enjoy my stay and would recommend to friends and family. Oh and the infused water that changes daily is a nice touch.

  • Stayed July 2013
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Flawdgrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, August 16, 2013
Flawdgrl
Thanks for sharing your feedback with us on Tripadvisor. We are sorry to hear that our front desk and valet staff was not as outgoing and attentive as you deserve it as our guest. We are happy you enjoyed your overall stay and appreciate that you recommend us to your friends and family. We are looking forward to your next stay.
EPIC wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 8, 2013

My boyfriend and I stayed at the Epic two nights before our cruise and one night after. I shopped a lot of other hotels and liked that all of the rooms have balconies since we are both smokers. We had a city view which was beautiful, water everywhere and it overlooked the causeway, it was fun to watch the boats go through it. The room was spacious, very clean, comfortable bed, his and her sinks and a large rain shower head. The first night we got in late a decided to stay on the property so we went to Area 31 for dinner and drinks. Right away Lauren the manager came up and started talking to us and really made us feel welcome. The bartenders Ryan and Douglass made us some very exotic mojitos like blueberry coconut and cucumber jalapeño and cucumber watermelon. Lauren made great suggestions for dinner and we had a wonderful time talking to all of them. Then it started pouring down rain, we tried to tough it out but it was raining really hard so we headed back to the room. Lauren gave me a towel from the pool area to wrap up in before going inside. The next morning Gene at the concierge desk gave us great information on things to do and how to get there. He even sold us our tour tickets right there to make things easier. He gave us exact directions, answered every question and really took his time. We toured Miami all day and of course ended up at Area 31 again. Ryan recommended a great seafood place just a short walk down the street called Truluck's . He was right we loved it. When we checked out Monday morning thee front desk person called to the guys standing out front to get us a cab to go to the cruise port. Again great service! When we returned from our cruise, it was 9:00am, We wanted to drop off our bags until we could check in at 3:00pm. Marcus took our bags and told us that we might get an early check in time. He waited behind us with our bags while we talked to the front desk staff and they did have our room ready. Marcus led the way to our room and even offered to bring us ice. The front door staff at Epic are always ready to meet your needs, whether you need a cab, need directions, or just need someone to open the door.

Room Tip: Get a bayside room on Friday night if you don't want to hear the music coming from Area 31.
See more room tips
Green Features: The to go coffee cups are decomposible and the trash cans are divided for recycling.
  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Amy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, August 16, 2013
Amy M
Thanks for your great review. We are thrilled that so many of our employees went out of their way and made a lasting impression. It makes us happy that each time you stayed you had a wonderful and fun time.
We are looking forward to your next visit. Please be our guest again.
EPIC wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Miami
Coconut Grove
InterContinental Miami
Downtown
JW Marriott Marquis Miami
Downtown
Hampton Inn & Suites by Hilton - Miami/Brickell-Downtown
Show Prices
Show Prices
Show Prices
Downtown
Mandarin Oriental, Miami
Downtown
Four Seasons Hotel Miami
Downtown
W Miami
W Miami
#72 of 119 in Miami
3.5 of 5 stars 42 reviews
Show Prices
Show Prices
Show Prices

Been to EPIC Hotel - a Kimpton Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about EPIC Hotel - a Kimpton Hotel

Property: EPIC Hotel - a Kimpton Hotel
Address: 270 Biscayne Blvd Way, Suite 29, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Miami
#5 Luxury Hotel in Miami
#5 Spa Hotel in Miami
#5 Romantic Hotel in Miami
#7 Family Hotel in Miami
#8 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:5 star — EPIC Hotel - a Kimpton Hotel 5*
Number of rooms: 411
Official Description (provided by the hotel):
EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, TripOnline SA, Hotwire, Cheap Tickets, Priceline, Odigeo and Hotels.com so you can book your EPIC Hotel - a Kimpton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Epic Hotel Kimpton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing