We have stayed in numerous Kimpton hotels and are always impressed with the quality of the facilities as well as the staff - the Epic in Miami did not disappoint. This is a beautiful and well-maintained hotel. We opted to splurge on a one-bedroom suite and were glad we did. The room was large with a sizable balcony and amazing water views. I must say that the bathroom was truly epic - huge, with a soaking tub and rain shower that I could have stayed in for hours.
The staff was friendly and competent. Matt at the front desk was especially personable and made our stay memorable. When I called housekeeping for some items, they arrived at the door within 5 minutes. The valet service treated my modest car with the same respect as the higher-end vehicles - and they offered us cold bottles of water as we returned from a walk around town - we did not experience any of the issues as others have reported even though the hotel was full the weekend of our visit. The only bobble in the service was that our breakfast bill was charged to our account twice - this was quickly remedied by the front desk staff upon check-out.
I would definitely recommend this hotel for a splurge when in downtown Miami!More
- Free Wifi