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“ING Marathon” 5 of 5 bubbles
Review of Kimpton EPIC Hotel

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Kimpton EPIC Hotel
Ranked #10 of 124 Hotels in Miami
Certificate of Excellence
GreenLeadersGold level
Level Contributor
114 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“ING Marathon”
5 of 5 bubbles Reviewed February 1, 2013

we stayed at epic hotel in downtown Miami for the second time and we had a great experience. the hotel rooms are very clean, the staff is extremely friendly and the food is good. I would recommend this hotel to anyone if they are staying in the downtown Miami area.

  • Stayed January 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kenmendo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at Kimpton EPIC Hotel, responded to this review, February 4, 2013
kenmendo
Thanks for sharing and for being a regular guest of ours. I am happy you enjoyed our clean rooms, great food and certainly our extremely friendly staff.
We look forward to having you back again.
EPIC wishes

Jacqueline Ploettner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,046 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (759)
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English first
Tampa, Florida
Level Contributor
106 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed January 31, 2013

I recently stayed at the Epic on business and had a fantastic time. The room was great, check in was a breeze and the bar and restautrant were packed on a Thursday night. This is now my favorite place to stay in downtown Miami.

Room Tip: Get as high up as possible. See if you can overlook one of the pools.
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at Kimpton EPIC Hotel, responded to this review, February 4, 2013
Mark R
Thanks for sharing. I am glad we became your favorite downtown hotel. Our views are certainly spectaclar and and we will be happy to upgrade you to a higher floor whenever we have availability.
Please come back soon
EPIC wishes

Jacqueline Ploettner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
63 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed January 30, 2013

We enjoyed our one night stay at the EPIC on December 2011 before boarding a Caribbean cruise departing from Fort Lauderdale.

We booked a City view room with Continental Breakfast. The room was spacious, comfortable & well-designed with great city views. The pool & gym were also fabulous!

The hotel has a boutique personalised service feel; the check-in process was quick and effective.

Good location, several restaurants, parks, small shopping areas, public transport and open city bus tours are very close by (5 to 10 min. walk). Taxi ride to South beach is about $25(20 min).

Hotel concierge kindly organised our limousine transfer to Port Everglades which was very convenient.

We had dinner at Zuma, the food was very fresh and well-presented accompanied by good service.

We would have loved to stay longer! we'll be back.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Gia24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at Kimpton EPIC Hotel, responded to this review, February 4, 2013
Gia24
Thanks for sharing. You mentioned the hotel has a "boutique personalized service feel". That's what Kimpton and EPIC are all about.
Please come back and visit us soon.
EPIC wishes

Jacqueline Ploettner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Secaucus, New Jersey
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed January 29, 2013

My wife and I were married in November and we stayed in the Epic before leaving for our cruise to Grand Cayman for our wedding. The staff of this hotel went above and beyond to make our trip special.

The views from the hotel are spectacular. It is located right on the water and most, if not all of the rooms have a balcony that overlooks either the canal or city of Miami.

It is located less than 5 minutes away from the ship terminal and is really in the heart of Miami. It isn't in the south beach area but they give you free bikes if you are up for a ride to the beach.

We are planning trips back to Miami and when we go, it will be at the Epic. Also, be sure to check out the pool.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at Kimpton EPIC Hotel, responded to this review, February 4, 2013
John F
Thanks for sharing. We are happy to be your hotel of choice in Miami. Being located 5 minutes away from the the ship terminal makes us a great starting point for any cruise.
Please come back to visit us soon!
EPIC wishes

Jacqueline Ploettner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 bubbles Reviewed January 29, 2013

Epic service, Epic views, Epic food, made it to an Epic Miami Heat game. Comfortable bed. Clean rooms, Great vibe. etc.etc.etc. Literally my favorite Kimpton Hotels I have been to and I have visited about 15 different properties...

  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CJK1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at Kimpton EPIC Hotel, responded to this review, February 4, 2013
CJK1981
Thanks for sharing and considering us your favorite Kimpton hotel from the 15 you have visited. Being called EPIC both service and product related is a great compliment.
Please come back to visit us soon!
EPIC wishes

Jacqueline Ploettner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
108 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed January 28, 2013

Very pleased with my stay at Epic hotel. I have stayed at the Viceroy before and thought about staying there again but so glad I went with Epic. Not that anything is wrong with Viceroy but I was very pleased with Epic. From check-in to check out everything was great. The staff is extremely hospitable from the doorman, pool servers, bartenders, waiters, housekeeping, etc. I was never not greeted and there was always a smile. Those little details add up to make a big difference.

The room was great! I had a bay view and it was so refreshing to wake up to the bay breeze. The balcony is bigger than I imagined from pics and it made a for a great place to relax outside the room as the pool was below and just watch the boats sail by. Very relaxing! The bed is just as relaxing it was so comfortable and the bathroom is just as spacious. As I stated in my title, I didn't want to leave.

Lastly, as much as I enjoyed my Epic stay I must admit that the Viceroy pool is better. Other than that, everything was great and I will definitely stay again. I'll just visit the Viceroy's pool :-)

Room Tip: Ask for a bay view...beautiful!!!
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nikkigfoster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at Kimpton EPIC Hotel, responded to this review, February 4, 2013
nikkigfoster
Thanks for sharing. We pride ourselfs having great caring staffmembers and are happy to learn your comments such as "extremely hospitable, never not greeted and always a smile"
I am glad you also enjoyed our balconies!
Please come back soon to visit us.
EPIC wishes

Jacqueline Ploettner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level Contributor
73 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed January 27, 2013

Treated my mom to a weekend in Miami and what a treat it was. The hotel was very accommodating via email but with out pushing it down your throat. They helped me make dinner resv at Zuma which is a fantastic restaurant in the hotel, dont miss out. Look, you know everyone says its great, get it, got it, good. Let me tell you that for me its the simple things that make a hotel shine. For example I forgot my phone charger; its 1am valet line is out the door but they run and fetch my iPhone charger.... in the mean time the hotel has their charger brought to my room. Forget a razor? Toothpaste? Charger? no problem. Rock on Epic Hotel!!


I asked for a high room and viola that is what we received. The beds were comfy cozy and I slept like a dream. Wine at check in.

We went and watched the Heat whip Detroit and the hotel gave us 20% discount for those traveling to see the game.

  • Stayed January 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Colleen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kimpton EPIC Hotel

Property: Kimpton EPIC Hotel
Address: 270 Biscayne Blvd Way, Suite 29, Miami, FL 33131-2123 (Formerly EPIC Hotel - a Kimpton Hotel)
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Miami
#5 Romantic Hotel in Miami
#6 Spa Hotel in Miami
#7 Family Hotel in Miami
#8 Luxury Hotel in Miami
#8 Business Hotel in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Kimpton EPIC Hotel 5*
Number of rooms: 411
Official Description (provided by the hotel):
Kimpton EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, Kimpton EPIC Hotel makes for an unparalleled Miami experience. ... more   less 
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Also Known As:
Epic Hotel Kimpton

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