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“Miami chic and near” 5 of 5 stars
Review of EPIC Hotel - a Kimpton Hotel

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EPIC Hotel - a Kimpton Hotel
5.0 of 5 Hotel   |   270 Biscayne Blvd Way, Miami, FL 33131 (Downtown)   |  
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Hotel amenities
Special Offer
Fly South with 30% off
Ranked #6 of 120 Hotels in Miami
Certificate of Excellence
GreenLeadersGold level
San Juan, Puerto Rico
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Miami chic and near”
5 of 5 stars Reviewed October 15, 2012

Family weekend for relaxing. Near great steakhouses, American Airlines Arena, downtown, Design District. Good service. Nice bedrooms. Very professional staff. Wifi good. Great valet parking service. Nice view.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Patriamar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacqueline P, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, October 17, 2012
Patriamar
Thanks for sharing your feedback from your stay at EPIC. We are happy that your family weekend escape was relaxing and fun. EPIC’s location is perfect to explore Miami, as we are close to the American Airlines Arena for sports games and concerts, to the Port of Miami with nightlife and entertainment and just minutes away from the Design and Arts District and South Beach.
We are glad you had an amazing time. Please be our guest again.
Best wishes,
Jacqueline Ploettner, Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,626 reviews from our community

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Tucson, Arizona
Level Contributor
129 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed October 15, 2012

We stayed for 1 night on their pre-cruise Bon Voyage package and were instantly impressed.
It's ~$22 cab ride from the airport to the hotel through the infamous Miami traffic. The hotel is
located by the canal in a tower block. The spacious lobby - where they host the nightly (free)
wine hour - is on the ground floor and the rooms above floor 16 (or was it 14?). You use your
room key to activate the elevator for higher floors. We had a room on the canal side with a
modest view of the waterfront. The room was spacious and well appointed. My wife particularly
liked the bathroom with the deep tub *and* the (separate) rain shower cubicle. It has a pull-up
divider so you can still communicate (or even watch TV whilst bathing!). Dimmer lights add to
a romantic atmosphere.

The best part of the one night, though, were the front desk staff - specially Christian who could
not do enough for us during our short stay. He even sorted out *my* mistake after we left and
had to return to the hotel!

The Bon Voyage rate included (a continental) breakfast in their signature restaurant and a cab
to the port. The cab costs $12 and they either give you the cash or reduce your bill by the said
amount. The breakfast was good but - my only gripe - the waiter was slow and I had to ask for
hot tea several times before it arrived. Let that not detract from lovely night, pre-cruise and
we would return to this hotel when sailing out of Miami in the future. Epic. Period.

Room Tip: Try to get a canal/waterfront view.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank TucsonTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacqueline P, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, October 17, 2012
TucsonTraveller
Thanks for your wonderful comments. We appreciate your kind words about EPIC and our spacious guest rooms, balconies with stunning views and our entire ambience. It makes us happy to hear that Christian went out of his way and impressed you with his personalized service throughout your stay.
We are looking forward to your next stay at EPIC. Please return soon.
Best wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Virginia
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed October 12, 2012

Was at the Epic for a conference with 300 plus members of our team for a week. It is a great hotel for a conference, the facility worked out well, that catering was very good, the service above average.

The rooms are all modern, Miami chic but yet very comfortable. There was a great chair for reading, the bed was very comfortable and the view was unspectacular of the cityscape and the canal and harbor.

The only downside of this hotel is the entrance area is very small and a constant tangle of cars and taxis. Other than that, it is a good spot. I have stayed at the InterContinental across the street and around the corner many times, but it is much larger and not as personal as the Epic.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacqueline P, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, October 17, 2012
Jim M
Thanks for your wonderful feedback. We are happy to hear that your conference at EPIC was successful and you enjoyed our personalized service. Our rooms are very comfy, with individual computers, private balconies and amazing views. EPIC is a hot-spot not only for our guests, but for locals alike. Therefore, we are always busy at our entrance area, assisting our visitors for Exhale Spa, our restaurant AREA31, restaurant ZUMA and Kyma lounge. We are glad you enjoyed your overall stay. Please be our guest again.
Kind regards,
Jacqueline Ploettner, Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 10, 2012

I can't wait to return to this property. The pool was a perfect city retreat for sun lovers. Pool staff came by frequently with ice cold water. The club lounge and service were outstanding. Food offerings in the lounge were awesome and the premium liquor was a nice surprise. Yes the actually have Grey Goose and Patron. I would recommend this property to those that are looking to relax while their significant other attends a conference or business meeting.

Room Tip: Pay the extra to stay in the club level.
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Barbiegirl0031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacqueline P, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, October 11, 2012
Barbiegirl0031
Thanks for your wonderful comments. We are thrilled to see that you had an amazing time at EPIC and that you loved our hotel and offerings on our club level. We appreciate you recommending us to other travelers. Please be our guest again.
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
1 review
5 of 5 stars Reviewed October 8, 2012

Looking for a weekend getaway this is your place. From the moment we arrived to celebrate my birthday there, the staff was amazing. Could not ask for anything more. The hotel location is perfect just minutes away from everything. The room was great , very clean and staff very professional . The restaurants were fantastic to relaxing by the pool. I especially liked the attention to the little details from the welcome present i had waiting for me in the room, to even having an umbrella in the room just in case i went outside and needed one to walk around. You truly dont even have to leave the resort for anything, all that you want is there. You even forget that your minutes from home. Cant wait to go back.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Danny R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacqueline P, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, October 9, 2012
Danny R
Thanks for your excellent review. We are happy you had a wonderful birthday and enjoyed your stay at EPIC to the fullest. We are glad you appreciated our attentive service and the attention to detail we try to provide to all of our guests. We are looking forward to your next stay with us.
Kind regards,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashua, New Hampshire
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 8, 2012

As it says in the title, I'll keep it short and sweet!
Amazing staff, very clean rooms, great food, beautiful ocean, everything you could ask for when you're trying to book a hotel! The service was especially nice, the spa was very relaxing, my kids enjoyed it, and we would defineltly stay here again, and we suggest it for anyone trying to have a comofortable and relaxing vacation!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Marrisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacqueline P, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, October 9, 2012
Marrisa S
Thanks for taking the time and posting such amazing comments. We are thrilled that you and your kids had a fun and relaxing vacation at EPIC. We would love to have you back as our guests. Please visit again.
Kind regards,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
5 of 5 stars Reviewed October 8, 2012

For sure the one of the best choices in Miami. You feel the vibe and the restaurants, bars and leisure areas are great! Zuma is part of it.
Room confort and size plus amazing views makes this hotel my favorite one.
Congratulations for the staff and management team!

Room Tip: Bayview rooms!
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Alexbfas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacqueline P, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, October 9, 2012
Alexbfas
Thanks for your great feedback. It makes us proud to read your comments to be one of the best hotels in Miami. EPIC is definitely a place to visit, especially with the amazing EXHALE Spa and our award winning restaurant AREA31 and ZUMA restaurant.
We are looking forward to your next stay with us.
Kind regards,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about EPIC Hotel - a Kimpton Hotel

Address: 270 Biscayne Blvd Way, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Miami
#5 Luxury Hotel in Miami
#5 Romantic Hotel in Miami
#7 Family Hotel in Miami
#8 Business Hotel in Miami
Price Range (Based on Average Rates):
Hotel Class:5 star — EPIC Hotel - a Kimpton Hotel 5*
Number of rooms: 411
Official Description (provided by the hotel):
EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more   less 
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Also Known As:
Epic Hotel Kimpton

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