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“excellent”
Review of Kimpton EPIC Hotel

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Kimpton EPIC Hotel
Ranked #12 of 122 Hotels in Miami
Certificate of Excellence
GreenLeadersGold level
Miami, Florida
1 review
“excellent”
Reviewed October 8, 2012

Looking for a weekend getaway this is your place. From the moment we arrived to celebrate my birthday there, the staff was amazing. Could not ask for anything more. The hotel location is perfect just minutes away from everything. The room was great , very clean and staff very professional . The restaurants were fantastic to relaxing by the pool. I especially liked the attention to the little details from the welcome present i had waiting for me in the room, to even having an umbrella in the room just in case i went outside and needed one to walk around. You truly dont even have to leave the resort for anything, all that you want is there. You even forget that your minutes from home. Cant wait to go back.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danny R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacqueline P, Manager at Kimpton EPIC Hotel, responded to this review, October 9, 2012
Danny R
Thanks for your excellent review. We are happy you had a wonderful birthday and enjoyed your stay at EPIC to the fullest. We are glad you appreciated our attentive service and the attention to detail we try to provide to all of our guests. We are looking forward to your next stay with us.
Kind regards,
Jacqueline Ploettner, Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Nashua, New Hampshire
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 8, 2012

As it says in the title, I'll keep it short and sweet!
Amazing staff, very clean rooms, great food, beautiful ocean, everything you could ask for when you're trying to book a hotel! The service was especially nice, the spa was very relaxing, my kids enjoyed it, and we would defineltly stay here again, and we suggest it for anyone trying to have a comofortable and relaxing vacation!

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marrisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacqueline P, Manager at Kimpton EPIC Hotel, responded to this review, October 9, 2012
Marrisa S
Thanks for taking the time and posting such amazing comments. We are thrilled that you and your kids had a fun and relaxing vacation at EPIC. We would love to have you back as our guests. Please visit again.
Kind regards,
Jacqueline Ploettner, Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviewed October 8, 2012

For sure the one of the best choices in Miami. You feel the vibe and the restaurants, bars and leisure areas are great! Zuma is part of it.
Room confort and size plus amazing views makes this hotel my favorite one.
Congratulations for the staff and management team!

Room Tip: Bayview rooms!
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alexbfas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacqueline P, Manager at Kimpton EPIC Hotel, responded to this review, October 9, 2012
Alexbfas
Thanks for your great feedback. It makes us proud to read your comments to be one of the best hotels in Miami. EPIC is definitely a place to visit, especially with the amazing EXHALE Spa and our award winning restaurant AREA31 and ZUMA restaurant.
We are looking forward to your next stay with us.
Kind regards,
Jacqueline Ploettner, Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scituate, MA
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed October 6, 2012

We have stayed at a number of hotels in the Miami area and they all seemed to be wither too sedate and old-fashoned or tragically hip and disinterested in service. Then we found the Epic. Right from the beginning the front desk clerks are genuinely friendly and actually see happy to greet a new guest. We stayed on the club floor, which has its own concierges-- each more capable and wonderful than the last. There is also a very nice club room with a nice selection of wine and snacks and top-shelf spirits. When I was looking for some juice to add to a drink, the concierge, offered to go and get me what I was looking for. JP, one of the concierges, was able to get us a table at Zuma-- a huge feat on short notice. The room is elegant and serene with a beautiful balcony, We have found our hotel for our frequent trips to Miami- the Epic.

Room Tip: I'd try to get one facing east, on the club level if possible.
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  • Stayed October 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank BostonBeachGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacqueline P, Manager at Kimpton EPIC Hotel, responded to this review, October 11, 2012
BostonBeachGuy
Thanks for your great feedback. We appreciate your compliments regarding our genuine and attentive service, especially on our club floor. We are glad that our modern design and comfy rooms contributed to a relaxing and enjoyable stay. We are looking forward to welcoming you back to EPIC soon.
Kind regards,
Jacqueline Ploettner, Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntington, New York
Level Contributor
4 reviews
Reviewed October 6, 2012

It was a relaxing and beautiful hotel. Friendly and helpful staff. We walked to restaurants and bars in the neighborhood. Less than a 10 minute taxi ride to the new Marlins baseball stadium. The food in the hotel was also delicious. We took advantage of the concierge level and we met Gene who was very helpful with maps of South Beach and restaurants that we should go to. This hotel has everything from a computer with internet access in your room, to an full size umbrella in your closet just incase it rains.

Room Tip: there are great views of the water and the city on both sides of the hotel. it is a cant miss.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Livio F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacqueline P, Manager at Kimpton EPIC Hotel, responded to this review, October 9, 2012
Livio F
Thanks for your wonderful review. We are happy that you had a relaxing time at EPIC and that all our employees, especially on our club level, went out of their way to make this an amazing stay for you. Please stay with us again next time you are in town for a baseball game.
Best wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
80 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed October 5, 2012 via mobile

All has already been said. Great hotel, beautiful ocean view upon purchase, not cheap.
They currently have some promotional prices on their website. I stayed in a club level room and was delighted with the peacefulness. I was a bit disappointed with the food selection in the club lounge especially in the mornings. A few hot dishes would have been nice and suitable for a such an upscale hotel.

With regards to location, I was not looking for the south beach extravagenza so I found it perfect. Having a car allowed us to go anywhere in about 15 min drive. The park and bayside marketplace are very close to the hotel and are perfect for an evening stroll.

Stayed September 2012, traveled as a couple
Helpful?
1 Thank Alon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacqueline P, Manager at Kimpton EPIC Hotel, responded to this review, October 9, 2012
Slavio
Thanks for your terrific comments and for your feedback with regards to our club level presentations. We appreciate your kind words about EPIC, our ambience and services. We are glad you enjoyed our convenient location close to South Beach and local attractions and shops.
We are looking forward to your next visit.
Best wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salem, Connecticut
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 5, 2012

We had to evacuate from Key West because of "hurricane Issac" the day we after we got married. I looked up hotels in route and previously stayed at a Kimpton hotel in Salt Lake City, so picked I picked Epic. Despite the circumstances,we were impressed with the service & style of the hotel. We were actually very happy about spending our honeymoon there than in Key West. Very professional staff, upscale, and very clean rooms. The room service was great and their resturant in the hotel had excellent food! The room on the 25th floor with a large balcony had a scenic view of Biscayne Bay. We could see the bridge to Biscayne Key, Miami Beach and the cruise ship port. If I ever return to Miami I would stay there again. For how nice the hotel was and the service, the price was very reasonable, if not under priced.

Room Tip: Ask for a waterview room.
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ada v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacqueline P, Manager at Kimpton EPIC Hotel, responded to this review, October 9, 2012
ada v
Thanks for sharing your wonderful feedback from your stay at EPIC. Even if the circumstances were not great, it makes us happy that we were able to provide an attentive and friendly service and a fun and enjoyable honeymoon for you.
We are looking forward to your next visit. Please return soon.
Best wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kimpton EPIC Hotel

Property: Kimpton EPIC Hotel
Address: 270 Biscayne Blvd Way, Suite 29, Miami, FL 33131-2123 (Formerly EPIC Hotel - a Kimpton Hotel)
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Miami
#5 Romantic Hotel in Miami
#7 Spa Hotel in Miami
#7 Family Hotel in Miami
#8 Business Hotel in Miami
#9 Luxury Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Kimpton EPIC Hotel 5*
Number of rooms: 411
Official Description (provided by the hotel):
Kimpton EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, Kimpton EPIC Hotel makes for an unparalleled Miami experience. ... more   less 
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Also Known As:
Epic Hotel Kimpton

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