We came to Epic for our wedding night and were totally enchanted by it. We left early the next morning to catch a flight so perhaps we didn't spend enough time there. But we opted to stay there again the next time we were in Miami because of our wonderful experience, and we were disappointed in getting to know the hotel more.
Positives: The room is spacious and well decorated - modern, but still warm and chic. The people at the reception desk are friendly. The bellhop and the servers at breakfast were also very nice.
Negatives: We had issue with the valet. I have to spend $20 a day, there's no option for self-park, which is fine if I didn't have to wait close to 30 minutes for my car every time I wanted to leave the hotel. This makes a 5 minute stop to a nearby drug store or grabbing a quick lunch out tedious. I had to make the effort of coming down early enough to make time for valet. However, if you happen to have a luxury, up-scale automobile, no waiting for you! They will happily park your car right at the curb in order to decorate their hotel with rich cars to enhance their image I suppose. So these visitors didn't have to wait, while we had to for a half hour just because of the kind of car we were driving. Of course, this is a trend that some hotels do, but I don't like the elitist attitude that seemed to be more prevelant at Epic. When we first arrived in our car, they were waving for us to pull up, then they spotted a luxury car behind us and held up our hand for us to stop and waved for that car to come ahead of us. So we had to wait while they took care of this visitor. And I'd just like to add, we own a luxury car but opted to drive in a less nice car that week since we were doing a road trip. So I am not talking because I am bitter I don't own such a car.
Another thing that got on my nerves were the exorbitant prices of everything over there. We've stayed at plenty of luxury hotels and are acquainted with the expected higher prices, but Epic takes it way too far. Breakfast cost me alone as one person almost $40. Their "buffet" consists only of cereal and bread. If you want eggs, you must buy that separately. And if you want toast to go with your eggs, you must buy that separately too. Everything is priced separately on the menu, so that by the time you put a meal together, you're shelling out quite a bit for an average course meal. It's to the point where it's not elegant, it's just plain cheap and stingy.
Anyway, the point is, the room itself is lovely and the reception was friendly. But the valet is painstakingly slow and the food costs you an arm and a leg. Better to stay there only if you intend on walking or using a taxi to get around, and mostly eating out.
- Official Description (provided by the hotel):
- Kimpton EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, Kimpton EPIC Hotel makes for an unparalleled Miami experience. ... more less
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- Also Known As:
- Epic Hotel Kimpton