I don’t know where to begin to tell you how appreciative I am of the amazing team at the EPIC! We had an event there the last week of May, that was, well, perfect! Due to some challenging economic times, at one point after we had been working with your team, but prior to the event, they almost cancelled the event due to budgetary constraints. We pleaded that the value of the event would far outweigh the cost, but as a result the pressure was on!!! We had to create a flawless, meaningful event, and with the help of the EPIC team, we did just that!
The property, itself, is lovely and classy. I was proud to have people pull up to such a beautiful place. However, it truly was the people at the EPIC that made the event so positive and meaningful. From the doormen to the concierge to the front desk to housekeeping, and especially the event staff (conferences, banquet, etc.) everyone was so kind, patient, helpful, and went out of their way to make you feel welcome and as if their whole world revolved around you!
During the closing of our meeting, we surveyed our attendees to gather their feedback. Some of the comments shared…
“Everything was perfect!”
“Keep it in Miami!!! This was a wonderful hotel!”
“Make Miami an annual destination.”
“Same location – great in so many ways.”
“Location, location, location!! Great job!”
Thank you. Thank you for such a wonderful experience. Thank you for making me and our leadership that fought to not have the meeting cancelled look good when it truly was your team that excelled! Thank you for hiring the best people! You have a special team working at your property. I say team because they truly work together, helping each other, doing whatever needs to be done to ensure a great client experience. Being in the service industry, I wanted you to know how much I and others recognized and appreciated that! You are a first class organization with top notch people. You should be proud. I know that I was very proud to be working with you.
- Official Description (provided by the hotel):
- Kimpton EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, Kimpton EPIC Hotel makes for an unparalleled Miami experience. ... more less
- Reservation Options:
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- Also Known As:
- Epic Hotel Kimpton