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Hilton Miami Downtown
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Savings alert! 10% below average rates

The price you found is 10% lower than this hotel's average rate of $103/night.

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Reviews (4,024)
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Reviewed August 14, 2014

I love this hotel the staff the service the overall treatment it's like your royalty! I did not want to leave Miami after staying here they make you feel so at home and beyond. I felt sad after checking out because I know I will never get this kind of service from another hotel again. I really love it there it was the best treatment and service ever.

  • Stayed: August 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Paulette C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this reviewResponded August 18, 2014

We’re thrilled and grateful that we were able to provide the kind of royal experience you describe. Your satisfaction is all we hope for, but we do thank you for your amazing review. Our associates will be truly glad to know their service meant so much to you. We hope to see you again soon at Hilton Miami Downtown.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2014

My husband and I stay few days a Hilton downtown. Location is very conveniente and room are perfect for business and leisure. we enjoyed a lot our holiday. Price is really convenient during low season.

  • Stayed: August 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Patrizia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this reviewResponded August 18, 2014

Your glowing review of Hilton Miami Downtown is greatly appreciated. Sounds like your stay with us suited you perfectly, and for that we’re truly glad. All of us are happy to know our location and customer service made your Miami visit so memorable. We invite you and your husband to return soon.

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Reviewed August 13, 2014

We had a 24hr stay in Miami and chose Hilton Downtown because of the good price. We were aware of the distance to all the main sights but it didn't really bother us as we were just passing through.

The hotel itself is very clean and is all you would expect from a Hilton. We had a fantastic view from the 7th with a floor to ceiling window. A spectacular view at night. The pool was a nice addition - open early and closes late, so nobody was in there when we awoke for a peaceful swim.

The staff were very friendly, but I have to point out one individual. A gentlemen by the name of Guy Corneille. Meeting this man was a pleasure and I would recommend without a doubt to seek him out for tourist advice. He told us how to reach Southbeach using the Bus system and how to ride the Peoplemover. He told us exactly how to approach Miami in a 24hr window. Thanks Guy!

The location is alright. Not great. The bus drive into South Beach felt like it took forever due to the insane amount of traffic caused by an accident on one of the three connecting bridges! But you are close to the Peoplemover (a free monorail type system) to explore downtown.

Worth a shot if you have a short window and are looking for something of value.

  • Stayed: August 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Thank JonTozer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this reviewResponded August 18, 2014

Thanks so much for your generous review of Hilton Miami Downtown. Sounds like you packed a lot into your 24 hour visit, and that you enjoyed our clean hotel, swimming pool and beautiful views. We’re glad our associates’ service made all the difference in making your brief stay such a satisfying one. We’ll be sure to pass on your compliments to the staff member you mentioned by name. Please visit again in the future!

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Reviewed August 13, 2014

This hotel's dining staff NEVER waited on us. I had to go get someone to wait on our family. It was very expensive for what we got. We were leaving on a cruise the next day and ate at the hotel. Breakfast buffet ran out of food, and expensive as well for what we got. Then trying to get a pre-arranged taxi van to get us to the pier, was a disaster, I had taken care of this prior to my trip and then the gentlemen at the area were VERY RUDE and said, "stand over there". We called them, sometimes it takes awhile. I had this pre-planned with the concierge, called down to frontdesk to confirm and then no one there, said taxi was there 5 min. early and he left...??? WTH???

  • Stayed: August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Sherri D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this reviewResponded August 18, 2014

Thank you for providing such detailed feedback from your recent visit. We are extremely disappointed to read about your issues with customer service both in dining and the front door/taxi area. Please accept our most sincere apologies for this frustration, and know it is not the standard we hold for ourselves. Your comments will be shared with the appropriate associates so that we may review our service. We hope you might return in the future for the type of visit you deserve.

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Reviewed August 10, 2014

You can stay in this place to save some money and visit some restaurants in the area. The swimming pool (medium Size) outdoor is okay for the family. The food in the hotel restaurant is extremely good. The rooms are nice and clean. The only thing I didn't like was the people staying next room, that guy was yelling at his wife and that was a Domestic Violence issue, I did called the front desk and asked them to change me from room and they did. The Customer Service is really good and they are multicultural. Very friendly environment. In my opinion is 3 starts making an effort to be 4 starts. You need a key to go to your rooms and also the swimming pool. The gym area is very small, but you can do your routine in there or enjoy the Miami weather by running outdoors.

Room Tip: The location in downtown is convenience because you can take easily the public transportation, also a taxi. Even more, you can get food in the local stores and save money, before 6pm.
  • Stayed: October 2013, traveled on business
    • Location
    • Rooms
    • Service
2  Thank Jayp28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this reviewResponded August 18, 2014

We’re delighted you enjoyed your stay with Hilton Miami Downtown. Your dining at Brisa Bistro and swimming in the pool sound wonderful. It’s regrettable if you were disturbed by the noise of other guests, but we’re grateful you let us know so that we could assist you right away. Our associates will be gratified to hear you found them very friendly. Please stay with us again soon.

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