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“Great View”

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Hilton Miami Downtown
Ranked #33 of 127 Hotels in Miami
Reviewed July 11, 2014

I stayed at the Hilton Miami Downtown for 1 night before going on a cruise. The hotel has a great location and right on the bay. Good location if you are going on a cruise the next morning less than 5 min drive to the port of Miami. The view from my room was great. The parking is pricy at $28 per day. Room was nice and in line with the Hilton standard.

Room Tip: Ask for a room with on a High Floor for a better view.
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  • Stayed: March 2014, traveled solo
    • Sleep Quality
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1  Thank comptech08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this reviewResponded July 16, 2014

We’re grateful that you took the time to share your positive review of Hilton Miami Downtown. Many of our guests appreciate that we are just minutes from Port of Miami, and we’re glad our location was so convenient for you on the night before your cruise. Sounds like your guest room was satisfying for you, and we’re glad you liked our great Miami views. It’s regrettable if you were surprised in any way by our parking fee. Our website is the best source of information about all of our offerings and fees. We do hope you will stay with us again.

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1,463 - 1,469 of 3,819 reviews

Reviewed July 9, 2014 via mobile

We had great service and a wonderful view. We had a suite and it was a corner room so it was a great view of water and city. The service has been way above and beyond. The rooms are very clean. There is a bit of a walk from parking garage to hotel so I really suggest spending the extra $3 and doing valet. We will return.

Stayed: July 2014
4  Thank Jeb222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this reviewResponded July 16, 2014

Thank you for sharing your thoughts on your recent stay. We’re elated you had a fantastic experience with Hilton Miami Downtown Hotel, and that we could meet all of your expectations. From the great service to your beautiful view, your visit sounds wonderful. We’ll be sure to share your kind comments with everyone here. It will be a pleasure to welcome you back.

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Reviewed July 7, 2014 via mobile

Very disappointed when your expectation to book a nice hilton reservation on a nice getaway and get something soo much lower and cheaper. The view was the ONLY thing nice about the hotel. It wasn't exactly dirty or not clean, it was simply sooo old and needs good remodeling! We barely wanted to spend time at the hotel. It pricey and in my mind, not worth the money. Will not be coming back. We booked two rooms and were on completely opposite floors. The worst part was I called the night before to reservations and requested to have to the two rooms together only to be so disappointed when we arrived.

Stayed: July 2014
3  Thank Tanya B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this reviewResponded July 16, 2014

Thank you for sharing your thoughts. It seems that we missed the mark when it comes to some issues for you, and for that we are truly sorry. Service is very important to us and it is regrettable if you experienced anything other than our very best. During busy holiday weekends we try to grant all room requests, but we regret that it is not always possible. We take your review very seriously, and will share your comments with our management team.

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Reviewed July 7, 2014

The hotel was kind of isolated. Staff was friendly and helpful. Rooms were so so. No fridge in the room, internet $10/day. Parking $28/day!! outrageous. It wasn't awful, but I would keep looking. By the time they ding you on fees you could stay at a nicer place

  • Stayed: June 2014, traveled on business
    • Value
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2  Thank 4amigosCleveland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this reviewResponded July 16, 2014

Your candid review is truly appreciated. While we’re glad you found our staff friendly and helpful, it is disappointing that your stay was not completely satisfying in every way. We gladly supply a refrigerator upon request, free of charge. Parking in downtown Miami is at a premium, and we offer both valet and self-park options for our guests. Costs and further information are available on our website. We hope to welcome you back again.

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Reviewed July 6, 2014

Not worth it! I was very displeased with my stay here. Cable didn't work (it kept skipping parts and blurring out regardless of the channel), door to room would always get stuck, parking is $25 per day, or $28 for valet (not including tips); when they charge $3-$10 off site in the same vicinity (safe). Wireless internet is $10 per day yet free at McDonalds. The whole stay there was some brown stains on the toilet seat top that was never cleaned. Very disappointed!

  • Stayed: July 2014
    • Value
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2  Thank edna c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this reviewResponded July 16, 2014

Though it’s truly disappointing to learn that your experience was not reflective of the customer service that we’ve set, we’re grateful that you’ve reached out and shared your review. Feedback from our guests is always appreciated, as it gives us the opportunity to improve. Kindly accept our apologies for the inconveniences in your guestroom. Please know we always encourage our guests to inform us right away if anything is not quite right, so that we may have the opportunity to assist immediately.

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Reviewed July 6, 2014 via mobile

This was a very nice Hilton. Bed and pillows were very comfortable, room and bathroom nicely decorated and large. We had a bay view room which have a nice view of the city and bay. All staff was friendly. Room for improvement at valet for non smokers. As we waited everyone smoked. I'm not against smoking, but a place for smoking or a place for non smokers would be nice while you wait.

Stayed: June 2014
Thank Christa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this reviewResponded July 9, 2014

While we are delighted you enjoyed your comfortable and spacious accommodations, we apologize for the inconvenience you experienced at the valet parking area. Your comments are truly appreciated and will be shared with our management team, so that they can consider your recommendation. Thank you for your review, and we hope to welcome you back again.

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Reviewed July 6, 2014

We stayed at this hotel on July 4th as a stay-cation to see the Independence Day fireworks. The hotel is within walking distance of Bayside Marketplace for shopping, dining and sightseeing, the sports arena, theaters, and for us the fireworks at Bayfront Park. Service was super-friendly throughout, from check-in to meals. The price of the room was quite fair, with parking and a room upgrade about $250/night, and that included a continental breakfast thanks to our Hilton Honors Gold status. The bed was one of the most comfortable I've experienced in a hotel.
There were a few small matters preventing a top rating; (1) The poolside deck is immense, yet they only had about 40 chairs in total. I counted, since a significant number of people either ended up sitting on the hard, hot ground, or leaving the pool area altogether. It just seemed like a wasted opportunity, (2) My wife went to the poolside bar and asked for either water or lemonade, and they had neither. Again, not a big deal, but I just strange. (3) The in-room coffee maker included one decaf coffee, and one tea, but no regular coffee, and (4) The room was a bit dated, with either burn-stains or water-damage stains on the end-tables.
Overall, a good experience, and hopefully the hotel will knock out some of these seemingly small challenges.

Room Tip: The junior suites at the end of the building (Rooms ending in the number 34) such as 1934 offer a fu...
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  • Stayed: July 2014, traveled as a couple
    • Value
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    • Service
Thank IraBfromCSG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this reviewResponded July 9, 2014

Thank you for sharing your thoughts about your recent visit. We’re happy you found our location to be convenient for downtown attractions, and that you felt so comfortable in your bed. However, it is truly regrettable not every detail was as you had expected. We will definitely share your comments regarding our pool and bar with our management team for further review. We truly apologize for any disappointment you felt over your accommodations. It is not what we would hope for any of our valued guests, and we will alert our housekeeping associates so that they are aware of the details you mentioned. We hope you will return for another stay in the future.

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Additional Information about Hilton Miami Downtown

Address: 1601 Biscayne Boulevard, Miami, FL 33132-1216
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#14 Luxury Hotel in Miami
#24 Romantic Hotel in Miami
#27 Family Hotel in Miami
#36 Business Hotel in Miami
Price Range: $166 - $482 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Miami Downtown 4*
Number of rooms: 527
Official Description (provided by the hotel):
The Hilton Miami Downtown has completely renovated all 527 rooms and suites, featuring the Hilton Serenity Bed and Bath Collection. The new exercise facility features Fitness by Precor. Enjoy the heated roof top pool with views of Miami. The hotel offers the amenities today's travelers expect. ... more   less 
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Also Known As:
Hilton Miami Downtown Hotel Miami
Miami Hilton

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