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Hilton Miami Downtown
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Savings alert! 14% below average rates

The price you found is 14% lower than this hotel's average rate of $107/night.

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Reviews (4,032)
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Reviewed November 11, 2012

Spent two nights here for a business meeting. The lobby was awkwardly laid out, barren, and uninviting, with a mix of old 60's tile, 80's walls and carpet, and a dash of late 90's techno for good measure. My room, 507, was in TERRIBLE condition, with the exception of the linens, which were the usual nice quality hotel linen. Paint, carpet and most furnishings were quite worn. The food, both that served at the meeting, and the room service I ordered, ranged from ordinary at best to inedible. The first night I got in I ordered a tuna steak with a salad- the tuna had THAT smell, and the salad was not fresh either. At the meeting the next day the fruits and vegetables had worn out their welcome the previous day. One redeeming feature of the hotel was its easy access to the Venetian Causeway, which is a beautiful walk across the bay.

Room Tip: stay somewhere else.
  • Stayed: November 2012, traveled on business
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1  Thank bluzgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this reviewResponded November 15, 2012

Your feedback is welcomed and we appreciate the time you have taken to share your thoughts with us. It certainly concerns us to read your review as we take the comments of all of our guests very seriously and continuously strive to create a positive stay for all. We must apologize that you were in any way disappointed with your dining experiences and will be sure to share your comments with our management team. Please know that one of our associates is always available to help provide the best possible stay for all of our guests and if there was anything that we could have done that could have made your stay more positive, we would have be happy to help.

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Reviewed November 11, 2012

Fantastic hotel. The executive suite rooms have two floors to ceiling glass walls, with a perfect view of the sunrise and a clear view of the water. Rooms were clean and the hotel was quiet. Free breakfast is included. Also, valet parking is slightly expensive, but worth the cost. The car was ready within five minutes of handing over the ticket. This hotel was also reasonably priced, especially compared to the overpriced Miami Beach locations.

  • Stayed: November 2012, traveled on business
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Thank Mike P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this reviewResponded November 15, 2012

We think your review is fantastic! Thank you for sharing your review of the Hilton Miami Downtown. From sunrise to sunset and beyond, the views from our downtown Miami hotel are some of the best in the area and we couldn't be happier to learn you enjoyed them as well as your clean, quiet accommodations and valet service. We hope to welcome you back again for another visit.

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Reviewed November 7, 2012

We stayed one night at the hotel, as we were taking a cruise from port the following day. Our flights to Miami had been delayed 3 hours and we had spent 4-5 hours at the airport gate in our departing city. So we we're pretty tried and uncomfortable when we arrived to the Hilton. We had a very large room/suite on the 20th floor, with two walls of windows looking out. We're very happy with our view and it was beautiful and night time. Due to our large delay it was pretty late when we decided to find a place to eat. We walked around a block two in both directions and Checkers and Wendy's were the only places around. We went back to the hotel bar and restaurant area...the kitchen in the bar area was closed, and the restaurant had closed long before. We were hungry and the waitress at the Hilton bar, told us to take the skywalk over to the doubletree as they had a restaurants open. She gave us quick directions and we made our way out. Well she gave us the wrong directions and we spent 15 minutes walking up and down stairs to get to the skywalk. We were tried, hot and not pleased. Finally when we go a complete different direction she told us, we get to the skywalk. We walked across only to find out the doors on the other side are locked. So we go back across and down to the parking lot to walk over to the doubletree. There are shops and restaurants at the bottom of the doubletree and we stopped and had a great meal. I wish I could remember the restaurant name. Anyway, we had an excellent stay in our room, it was very spacious and the decor comfortable and elegant. The room and bathroom were very clean. They offered free breakfast in the morning. They had almost everything you would want for breakfast buffet and cute little jars for the condiments. The one thing I wanted was an omelet and I did not see a station for one. When we were getting ready to leave the table I did see one delivered to a person. So perhaps you have to order them. The food was okay. The pros to this place were the great view, clean and friendly staff, and close to the Miami port and convention center. The cons are no shuttle to pick up from the airport or a courtesy shuttle that takes you within 5 miles of the hotel. If you are going to port like we were, take a taxi if you have more than two in your party. The port is super close, and the van people in the lobby of the hotel wanted to charge 6 per person. I would recommend this hotel to my friends.

Room Tip: Get the corner suites on the upper levels, they're very large and the view is phenomenal
  • Stayed: October 2012, traveled with family
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1  Thank Nikkolet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this reviewResponded November 15, 2012

While we are happy to know you enjoyed the spectacular view from our hotel as well as your breakfast dining experience, we couldn't help but feel disappointed that your entire stay was not completely positive. Traveling delays can certainly be frustrating and we can understand how disappointing it can be to arrive hungry after the restaurant has closed for the day. It's great to know you found a delicious dining experience outside of the hotel but we must apologize if there was any confusion over the location of the area restaurants or if there was any miscommunication of the directions by one of our associates. Please know that we do offer several packages that include complimentary port transfer for an affordable option for all of our guests. Thank you for your feedback, we hope to welcome you back.

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Reviewed November 5, 2012

The pros: This hotel is conveniently located just down the street from the American Airlines Arena. It is only a 15-minute walk or a less than five minute car ride. The lobby/restaurant area is also very nice.

The cons: The rooms are average and feel somewhat outdated. Also, the hot water and internet connectivity also stopped working during my stay. The hotel did compensate for the problems, but they were frustrating nonetheless.

Overall, if you are on a business trip, need a convenient hotel, and are not planning to spend much time in your room, this is a good option. If you are looking for a "cool" Miami hotel, try South Beach.

Room Tip: Request a bay view room
  • Stayed: October 2012, traveled on business
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1  Thank Bostonner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this reviewResponded November 15, 2012

Miami is such a fantastic destination and we are thrilled that you chose the Hilton Miami Downtown for your visit! Thank you for mentioning our location, just a short walk from American Airlines Arena and all of the fun and excitement that comes with taking in an event there! It can certainly be frustrating when a guest experiences anything amiss and we apologize if you experienced any inconvenience while staying with us. We are glad to know that our associates were able to resolve the matter in a way that was satisfying to you. Thank you for your review, we hope you will visit us again.

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Reviewed November 5, 2012

Stayed there before a cruise. Less then a mile from the port of Miami, was told a $10.00 cab ride, was $16.00....this hotel has no shuttle from the airport, so you are looking at another $24.00 +tip cab ride..... Good location pricy if you don't have a deal

  • Stayed: October 2012
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Thank winemama88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this reviewResponded November 15, 2012

Thank you for sharing your point of view and appreciation of our location, with easy access to the Port of Miami. We would like to point out that our hotel offers several packages that include complimentary shuttle service to and from the Port to ensure the best possible value for our guests. It is our hope to welcome you back again to enjoy all that we have to offer.

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