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“Hard to get into bathroom” 3 of 5 stars
Review of DoubleTree Suites by Hilton Melbourne Beach Oceanfront

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DoubleTree Suites by Hilton Melbourne Beach Oceanfront
Ranked #3 of 21 Hotels in Melbourne
Certificate of Excellence
GreenLeadersGold level
Melbourne Beach Florida, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Hard to get into bathroom”
3 of 5 stars Reviewed January 11, 2014

the first day we where there we came back to the Room very late and the room was not cleaned, there was no fresh towels , the bathroom is very hard to get into, other than that this was a nice hotel with a great view

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank James R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos C, Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, January 13, 2014
Dear James R,

Thank you for sharing your thoughts with us. We appreciate the opportunity to see ourselves through the eyes of our guest and are eager to gather ideas on what we can do better. Our goal is not to meet, but exceed your expectations. It is apparent that in this case we failed to achieve our goal, and for this we sincerely apologize. I have forwarded your comments to our Executive Housekeeper to which I am assured that they have taken the necessary action within their department to ensure that this doesn’t happen again in the future. Please feel free to contact me if there is anything else I can do for you.
Thank you!
Carlos Cerda
Carlos.cerda@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,627 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (347)
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English first
Melbourne, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 10, 2014

This particular hotel in Melbourne, FL was very beautiful, comfortable, and located in a great area. All of the rooms had an ocean view with a balcony. The beach was beautiful and well maintained. The staff was very professional and accomodating. We would stay here again in a heart beat.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Peggy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos C, Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, January 13, 2014
Dear Peggy S,

Thank you very much for taking the time to review our hotel. Your kind comments are greatly appreciated and will be related to the rest of our team. We love to hear when our guests change their traveling plans because of the experience they are having at our hotel. We hope we get the opportunity to do it all over again in the near future. Please feel free to make any additional comments or suggestion regarding our hotel.
Hospitably,
Carlos Cerda
Carlos.cerda@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vero Beach, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 10, 2014

My wife & I had a fantastic "couple getaway" experience and we look forward to doing it again later this year. The Double Tree won us over, for sure! The ocean view, the excellent service, and the stellar accommodations made for a perfect getaway for us!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Scott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos C, Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, January 13, 2014
Dear Scott B,

Dear Scott B,
On behalf of our entire team, I would like to thank you for your recent 5 star review! I was glad to hear you took advantage of our couple getaway and that you found our accommodations suitable to your needs. Please contact me directly whenever you are ready to make reservations for your next visit.
Sincerely,
Carlos Cerda
Carlos.cerda@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vero Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 10, 2014

Beautiful ocean view from the private balcony and river view from the front door. Beautiful great suite with separate living room with microwave and frig. Not far from the bridge with easy access. We'll be back!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank betsynowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos C, Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, January 13, 2014
Dear betsynowell,

Thank you for taking the time to review our property. We truly appreciate your 5 star review. I was glad to hear you enjoyed the breathtaking views from our private balconies. We hope you get to enjoy your time again in the near future. Please contact me directly if I can ever be of further assistance.
Sincerely,
Carlos Cerda
Carlos.cerda@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perrysburg, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 10, 2014

We stayed with a 10 and 7 year old for 5 nights. Great Room. Great View. Good Breakfast. Quiet beach with convenient location for day trips. You will definitely want to be on 2nd floor or above or you will not see the ocean from your room. Hotel has a history of rooms not being ready for heck in on time and that happened to us but if you just go with the flow and not get upset over the little things, this does not affect the quality of your stay. Staff was very friendly and nice to our kids. Kids loved the pool and the beach. Would love to go again.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Randolph G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos C, Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, January 13, 2014
Dear Randolph G,

I would like to take this opportunity to thank you for your 5 star review!
Thank you for noticing how hard we work to be able to grant everyone’s early check in request. I can understand why our guests like to spend as much time at the beach as possible. I was happy to hear that you found our staff to be friendly and helpful. I will share your comments with the rest of our team. In the meantime, please let me know if I can be of further assistance.
Regards,
Carlos Cerda
Carlos.cerda@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
1 review
3 of 5 stars Reviewed January 10, 2014

Nice sized rooms...older property, but well maintained resturant is a bit lose on their standards kids runng and screaming and reaching up in to the buffett..we tried a working breakfast with co workers and it proved totally unacceptable

  • Stayed January 2014, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Larry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos C, Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, January 12, 2014
Dera Larry D,

Thank you very much for sharing your thoughts with us. I was dissapointed to hear you had a challenging experience during breakfast. Normally our breakfast room is more quiet during early hours of the morning and/or during the week. I hope this doesn't discourage you from staying with us again.

Sincerely,
Carlos Cerda
carlos.cerda@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Akron, OH, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 9, 2014

From the reception desk to the restaurant to the staff we interacted with during our stay, everyone was friendly, helpful, and efficient. The room had a great view of the ocean and the sleeper sofa was comfortable. With the bridges from the mainland located nearby, the Doubletree was easy to get to.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos C, Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, January 11, 2014
Dear David M,

Thank you very much for sharing your thoughts with us. We like to match our level of service to the amazing views you get from every room at our hotel. I will share your kind commets with the rest of our team, and a special thank you to our front desk and restaurant staff. Please let me know if there is anything else I can do for you. Hope to see you back soon!

Hospitably,
Carlos Cerda
carlos.cerda@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Suites by Hilton Melbourne Beach Oceanfront

Property: DoubleTree Suites by Hilton Melbourne Beach Oceanfront
Address: 1665 N. State Route A1A, Melbourne, FL 32903 (Formerly Melbourne Suites Beach Resort)
Phone Number:
Location: United States > Florida > Brevard County > Melbourne
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Melbourne
#3 On the Beach Hotel in Melbourne
#4 Romantic Hotel in Melbourne
#4 Family Hotel in Melbourne
#6 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Suites by Hilton Melbourne Beach Oceanfront 3.5*
Number of rooms: 207
Official Description (provided by the hotel):
The DoubleTree Suites by Hilton Melbourne Beach Oceanfront boasts a resort-style setting overlooking white sand of the Atlantic Ocean. Our Melbourne Beach hotel is conveniently located near Cocoa Beach and Space Coast attractions, with nearby family attractions such as Disney World and other Orlando theme parks for day trips. Our all-suite Melbourne, FL hotel is only 10 minutes from Melbourne International Airport (MLB), or an hour east of Orlando International (MCO). The DoubleTree Suites by Hilton Melbourne Beach Oceanfront features direct oceanfront suites, perfect for business or leisure visitors alike. Guests can enjoy magnificent views from private balconies, and a range of must-have amenities including luxurious beds and bath amenities, and access to our 24-Hour Fitness Center and Business Center. Whether you are traveling on business, planning a family vacation, or having a romantic weekend getaway, our friendly, professional staff looks forward to welcoming you to Florida's Space Coast with our special, warm chocolate chip cookie at check-in. We hope you choose the DoubleTree Suites by Hilton Melbourne Beach Oceanfront hotel! ... more   less 
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Also Known As:
Doubletree Guest Suites Melbourne Beach Oceanfront Hotel Melbourne
Doubletree Hotel Melbourne Beach Oceanfront

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