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“Home away from home”

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DoubleTree Suites by Hilton Melbourne Beach Oceanfront
Ranked #4 of 21 Hotels in Melbourne
Certificate of Excellence
GreenLeadersGold level
Orlando, Florida
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Home away from home”
Reviewed September 5, 2013

You Carlos and Brent are an asset to your team and what a team! Our weekend was perfect that is why we keep coming back. Truly this is what customer service is all about. I appreciate all the attention to detail even the surprise delivered to the room. Your greeted with a hello, welcome and how can I help you. With a smile on each team members face.
One customer well taken care of could be more valuable than $10,000 worth of advertising. Most of your competition spend their days looking forward to those rare moments when everything goes right. Imagine how much leverage you have if you spend your time maximizing those common moments when it doesn't .


These days, many business owners understand the importance of their employees projecting a professional image to customers, particularly at the first point of contact. By creating a good first impression by being welcoming and friendly is a very good customer service skill to have and use in any business situation

Room Tip: All the rooms to my knowledge are a suite 2 beds living room with pull out couch refrigerator and mi...
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  • Stayed September 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
8 Thank Melba W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos C, Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, September 14, 2013
Dear Melba W,

On behalf of our entire team, I would like to thank you for taking the time to review of property. I took the liberty of sharing your kind comments with our staff and you made our day! We work very hard to ensure our guests experience the best visit possible and we are delighted to see we achieved our goal. Thank you again and please contact me directly next time you come to the Melbourne Beach area.

Hospitably,
Carlos Cerda
Carlos.cerda@hilton.com
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (405)
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Cincinnati
Level Contributor
228 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed September 5, 2013

After one night at the Hilton Melbourne, we decided to move to the Doubletree Hotel for the remainder of our stay. The ocean view from this suite hotel just cannot be beaten and the service at this hotel is exemplary. Unless you are expecting the Ritz, you will not be disappointed if you stay here.

  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
6 Thank CincyCher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos C, Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, September 14, 2013
Dear Cincycher,

I would like to thank you for taking the time to review our property. We appreciate your loyalty to the brand and can’t wait to see you again in the near future. Please feel free to contact me if I can be of any assistance.

Hospitably,

Carlos Cerda
carlos.cerda@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mentone, United States
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 5, 2013

The overall experience was absolutely awesome. I would only change serving cookies without NUTS because of all the nut allergies out there. My whole family enjoyed staying there and every single staff memeber we came in contact with was very courteous and helpful.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
6 Thank Eugenia J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos C, Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, September 14, 2013
Dear Eugenia J.

May I take this opportunity to thank you for having chosen the Doubletree by Hilton Melbourne Beach. I will pass along your suggestion about having our cookies without nuts. I am glad our staff treated you with respect and care, you deserve it! We look forward to serving you again in the near future.

Carlos Cerda
Carlos.cerda@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, United States
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 4, 2013

This hotel is well worth the money! It's right on a gorgeous, private beach and has great amenities. All the staff were extremely friendly and accommodating. We ate every meal at the hotel, didn't need to leave for anything. I recommend adding the breakfast option to your stay; it was a fantastic value and well worth every penny.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
8 Thank Natalie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretMaryKehoe, Guest Relations Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, September 5, 2013
Dear Natalie J,

Thank you for your review of our property and your kind words about our staff. I'm so glad that you and your family enjoyed your stay with us and had a great time on our wonderful beach. We look forward to seeing you again soon the next time you travel to our side of Florida.

Sincerely,

Margaret Mary Kehoe
Guest Relations Manager
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 3, 2013

This hotel is well run, as are all Doubletrees at which I've stayed. It is on the beach, has a restaurant (which I skipped for a nice nicer - and a better priced - coffee shop down the road - a neighborhood joint) and a pool. But the beach is extraordinary - especially during the tropical storm that occurred when I stayed there.

  • Stayed April 2013
    • Value
    • Location
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Helpful?
7 Thank Curmudgeon7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretMaryKehoe, Guest Relations Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, September 5, 2013
Dear Curmudgeon7,

Thank you for reviewing our property. I'm so glad that you enjoyed your stay and our beach. We look forward to seeing you again soon.

Sincerely,

Margaret Mary Kehoe
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winter Park, Florida
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 3, 2013

While staying here for my birthday weekend, the room service was fantastic. The wine was great, the view of the ocean was fabulous & our room was clean & super spacious !! My husband & I love this place & plan on coming back more often. Best romantic getaway ever.

Room Tip: Always choose ocean front for the best view, not ocean view or you may have only a partial view of t...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank ToniHSunnydelite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretMaryKehoe, Guest Relations Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, September 5, 2013
Dear ToniHSunnydelite,

Happy Birthday! Thank you for your review. I'm so glad that you and your husband enjoyed your stay with us. We look forward to seeing you again soon the next time you need a beach break.

Sincerely,

Margaret Mary Kehoe
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
manassas, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 3, 2013

Great hotel and location. All rooms provide a great view of the beach, which is unlike many of the other beach front hotels were you only get a view of other rooms. The staff is very friendly and helpful. Finally, the cleaning staff are very friendly and do a great job.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
5 Thank Donald M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretMaryKehoe, Guest Relations Manager at DoubleTree Suites by Hilton Melbourne Beach Oceanfront, responded to this review, September 5, 2013
Dear Donald M,

Thank you for your review and your kind words about our staff. I'm glad that you enjoyed your stay and our wonderful view. It is the best on the beach! We look forward to seeing you again the next time you have business travel to Melbourne.

Sincerely,

Margaret Mary Kehoe
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Suites by Hilton Melbourne Beach Oceanfront

Property: DoubleTree Suites by Hilton Melbourne Beach Oceanfront
Address: 1665 N. State Route A1A, Melbourne, FL 32903 (Formerly Melbourne Suites Beach Resort)
Phone Number:
Location: United States > Florida > Brevard County > Melbourne
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Melbourne
#3 On the Beach Hotel in Melbourne
#4 Family Hotel in Melbourne
#4 Romantic Hotel in Melbourne
#6 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Suites by Hilton Melbourne Beach Oceanfront 3.5*
Number of rooms: 207
Official Description (provided by the hotel):
The DoubleTree Suites by Hilton Melbourne Beach Oceanfront boasts a resort-style setting overlooking white sand of the Atlantic Ocean. Our Melbourne Beach hotel is conveniently located near Cocoa Beach and Space Coast attractions, with nearby family attractions such as Disney World and other Orlando theme parks for day trips. Our all-suite Melbourne, FL hotel is only 10 minutes from Melbourne International Airport (MLB), or an hour east of Orlando International (MCO). The DoubleTree Suites by Hilton Melbourne Beach Oceanfront features direct oceanfront suites, perfect for business or leisure visitors alike. Guests can enjoy magnificent views from private balconies, and a range of must-have amenities including luxurious beds and bath amenities, and access to our 24-Hour Fitness Center and Business Center. Whether you are traveling on business, planning a family vacation, or having a romantic weekend getaway, our friendly, professional staff looks forward to welcoming you to Florida's Space Coast with our special, warm chocolate chip cookie at check-in. We hope you choose the DoubleTree Suites by Hilton Melbourne Beach Oceanfront hotel! ... more   less 
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Also Known As:
Doubletree Guest Suites Melbourne Beach Oceanfront Hotel Melbourne
Doubletree Hotel Melbourne Beach Oceanfront

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