I thought I booked the family stay package with breakfast and internet. I am not sure if I did something wrong, or something went wrong in the system. Either way, I feel it was not that relevant when I brought it up to the staff. I was under the assumption breakfast was included with this package. The front desk clerk said it was not on my reservation. I said I booked it with the family stay. She said I did not. She asked to see the reservation. I went to my room to retrieve and it did not mention family stay package. Be that as it may, I said that is what I thought / attempted to book. After a few tense minutes she begrudgingly gave me tickets for that day. I had a two day reservation, and the impression she gave, was your lucky your getting this, do not expect any thing for tomorrow. So I did not, check out unsatisfied and went to breakfast somewhere else. I usually stay at other hotel chains, but from time to time stay at Hilton. I will say now, instead of having a good deal, and good experience over the weekend, I felt cheated and thought I was being treated like a criminal, trying to procure the deal that I thought I purchased.
- Official Description (provided by the hotel):
- Welcome to the award-winning Hilton Melbourne Rialto Place hotel, located minutes from the white sands of Florida’s Space Coast and less than one mile from Orlando-Melbourne International Airport. Our hotel offers 238 spacious accommodations and over 20,000 sq/ft. of event space for any type of gathering. Enjoy our heated outdoor pool and hot tub, modern fitness center, basketball and tennis courts, complimentary Wi-Fi, 24-hour business center, shuttle service, and other great amenities. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com, Booking.com, Orbitz, Priceline, Expedia, Travelocity, TripOnline SA, Cancelon, Hotwire, Agoda, HotelQuickly, getaroom.com and Evoline ltd so you can book your Hilton Melbourne Rialto Place reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Melbourne Rialto Place Hotel Melbourne
- Hilton Hotel Melbourne
- Melbourne Hilton