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“It was OK”

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Hilton Melbourne Beach Oceanfront
Ranked #2 of 21 Hotels in Melbourne
Certificate of Excellence
GreenLeadersBronze level
Tampa, United States
1 review
“It was OK”
Reviewed January 27, 2014

This was a clean and OK hotel. The beds were comfy, but the hotel lacked many features that I associate with a Hilton branded hotel. Features such as a shop in the hotel or turn down service. Like I said, it was a nice place, but not of the standards that I would usually hold a Hilton.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank George P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John_DePiro1665, General Manager at Hilton Melbourne Beach Oceanfront, responded to this review, January 28, 2014
Dear George P,

Thank you for choosing to stay at the Hilton Melbourne Beach. I was pleased to see that you felt that our beds were comfortable and that the property itself was nice. Due to changes in hotel bedding packages, turndown service is no longer a standard however, on request we can certainly provide this service though. Our gift shop is currently being relocated and should open in the next 60 days. I am very sorry for the inconvenience. Thank you again for your business and feedback. We hope that you will consider staying with us again on your next trip across Central Florida.

Regards,

John DePiro
General Manager
john.depiro@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (362)
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English first
Gulfport, United States
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 27, 2014

My second time there I plan on returning next year friendly staff lovely property well kept the views are awsome work out facility and the sound of the waves were awsome access to the beach and pool and hot tub a plus

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
4 Thank Nathaniel J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John_DePiro1665, General Manager at Hilton Melbourne Beach Oceanfront, responded to this review, January 28, 2014
Dear Nathaniel J,

Thank you for your repeat business. I was pleased to see that you felt that our staff was friendly and that the ocean views and fitness center were awesome. The beach and pool are just a stone’s throw away! We look forward to your return.

Sincerely,

John DePiro
General Manager
john.depiro@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sherwood, Arkansas
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 24, 2014

Friendly staff. Made us feel special and welcomed. They went out of their way to make us feel like we were the only ones there and give the extra attention to make our stay special. We were there for our anniversary. I mentioned this at checkin. Within a hour of being in our room a plate of chocolate covered strawberries was delivered to us, compliments of the staff. What a neat surprise. The hotel was right on the beach, our room faced the ocean and we could hear the waves breaking and the view was fantastic. It was a perfect get away.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
3 Thank mhughes50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John_DePiro1665, General Manager at Hilton Melbourne Beach Oceanfront, responded to this review, January 28, 2014
Dear mhughes50,

Happy Anniversary! I was elated after reading your comments. Our team really strives for 100 % guest satisfaction & loyalty and it seems we accomplished our goal during your stay. I am very pleased that you enjoyed the sounds of the ocean and location on the beach as your “Perfect get away!” Thank you for choosing the Hilton Melbourne Beach. We look forward to facilitating additional anniversaries in the future.

Warmest Regards,

John DePiro
General Manager
john.depiro@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beverly, Massachusetts
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 21, 2014

This hotel is nicely located on the beach and the rooms are quite nice. However, starting at noon and not ending until late at night, there is very loud music being played by the pool. The music comes through even the closed balcony doors. It gets on your nerves.

Room Tip: Ask for a room on the South Tower that faces away from the pool so that you can enjoy a break from t...
See more room tips
  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank GG_GM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John_DePiro1665, General Manager at Hilton Melbourne Beach Oceanfront, responded to this review, January 22, 2014
Dear GG_GM,

Thank you for your business. I was glad to see that you enjoyed the location of the hotel as well as your room. I apologize that you found the music at the pool to be a distraction. If your travels take you back to the Melbourne Beach area, I hope that you will consider staying with us again.

Sincerely,

John DePiro
General Manager
john.depiro@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
frankfort, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 21, 2014

Good hotel excellent location for area ativities and food. Be sure to request room above 2nd floor for great view of Ocean. Company paid for room, hotel ask for credit card to hold for incidentals, but they fail to state they will charge your card $30 a night based on your length of stay.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
4 Thank Ronald T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John_DePiro1665, General Manager at Hilton Melbourne Beach Oceanfront, responded to this review, January 22, 2014
Dear Ronald T,

Thank you for choosing the Hilton Melbourne Beach. I was glad to see that you enjoyed the food, activities, and the location of the hotel itself. I wanted to take a moment to apologize to you about the confusion regarding the hold on your debit card (for incidentals). This is a standard operating procedure for the hotel industry however, the policy should have been explained to you . I have forward your comments to our Front Desk Manager for training and review. If your travels bring you back to the Melbourne Beach area, I hope that you will consider giving us a second chance.

Kind Regards,

John DePiro
General Manager
john.depiro@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs
Level 3 Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 20, 2014

My wife and I stayed at the Hilton Melbourne Beach for a quick overnight for her birthday. We considered New Smyrna Beach (based on the #1 trip advisor ranking of the Hampton and suggestions of locals in Orlando) So glad we decided on Melbourne Beach and Hilton.
The hotel is very clean, right on the beach, our room was directly overlooking the water and we heard the surf crashing on the shore clearly through our open sliding door all night long. A full moon illuminated our room and the romance was special. Hard to imagine a better situation. The rate was reasonable, pool and bar area inviting, and lobby big and bright. Watched the Bronco/Patriot game in the lobby bar and was delightfully entertained by Jen.

Room – OUTSTANDING. Large, sofa and 50” TV. Bathroom – two sinks and extra-large shower. Bed – very comfortable. Side table with a three window nook overlooking ocean.

Staff – So very nice and accommodating. Front desk Kathy Nielson went out of her way with enthusiasm and kindness to ensure my wife’s birthday was something special. Always greeting us by name and with a smile.

We are coming back. Nicest space coast hotel (out of three we stayed at). Can’t imagine a nicer place, wish we stayed here 1st.

Room Tip: Everyroom is good
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank PeakValentine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John_DePiro1665, General Manager at Hilton Melbourne Beach Oceanfront, responded to this review, January 22, 2014
Dear PeakValentine,

WOW!!! “Simply Outstanding” says it all! Thank you for taking the time to write such a detailed and generous review. I was glad to see that you found the hotel to be clean, the staff accommodating, but most importantly that you were able to celebrate a romantic occasion. Kathy is a true asset to our organization who has experience in multiple departments. Kathy’s best attribute is that she genuinely cares about each and every guest experience. We will celebrate your comments regarding Kathy’s performance at our next associate meeting. We hope that you will select the quaintness and charm of Melbourne Beach (again) over other Florida beaches in the future.

Sincerely,

John DePiro
General Manager
john.depiro@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 17, 2014 via mobile

Great Hotel right on the beach. Hotel is exceptionally clean from the grounds, main lobby and Room. Staying for only one night, but wish it was more. Flew down for a family wedding in St. augustine, and decided to drive two hours south to stay here. Sarah at the reception desk was polite, and friendly. She gave us room 2511 which is a king overlooking the ocean. The sound of the waves is amazing and peaceful. Up on the 5th floor with breath taking views. Will definitely be staying here next time on vacation. Another great Hilton Hotel!!!!!

Stayed January 2014, traveled as a couple
Helpful?
3 Thank smoothrube
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John_DePiro1665, General Manager at Hilton Melbourne Beach Oceanfront, responded to this review, January 20, 2014
Dear smoothrube,

We wish you could stay longer too! Thank you for choosing the Hilton Melbourne Beach. I will pass along your kind comments regarding Sarah at the Front Desk. It’s refreshing to us that you found the hotel to be exceptionally clean (inside & out). I was also glad that you felt that the sounds of the waves & breathtaking views were peaceful and relaxing. We appreciate your business and look forward to your return.

Kind Regards,

John DePiro
General Manager
john.depiro@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Melbourne Beach Oceanfront

Property: Hilton Melbourne Beach Oceanfront
Address: 3003 N Highway A1a, Melbourne, FL 32903-2133
Phone Number:
Location: United States > Florida > Brevard County > Melbourne
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Melbourne
#1 Business Hotel in Melbourne
#2 Green Hotel in Melbourne
#5 Romantic Hotel in Melbourne
#8 Family Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Melbourne Beach Oceanfront 3.5*
Number of rooms: 200
Official Description (provided by the hotel):
The Hilton Melbourne Beach Oceanfront hotel in Melbourne, Florida is located on the beautiful beaches of Florida's Space Coast. All 200 of our rooms offer complimentary high-speed wireless Internet, personal refrigerator, in-room safe and stunning views of the Atlantic coast. Located in the beachside city of Indialantic, Florida, our green, eco-friendly Hilton Melbourne Beach boasts a classic Florida ambiance. From the moment you walk into the lobby of our Melbourne, Florida hotel, you will encounter our beautiful atrium with its floor-to-ceiling glass panels showcasing a panoramic view of the Atlantic Ocean. Each of our luxuriously appointed guest rooms is just steps from the ocean! Wake to a stunning sunrise and watch the rolling waves of the Atlantic Ocean. All of our guest rooms feature FREE high-speed wireless Internet access, a spacious work desk, Hilton alarm clock radio, coffeemaker, iron, ironing board, hair dryer and much more. ... more   less 
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Also Known As:
Hilton Melbourne Beach Oceanfront Hotel Melbourne
Hilton Hotel Melbourne
Melbourne Hilton

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