First of all: IT IS NOT A HILTON STANDARD AT ALL!!!
I don't know how Hilton can keep its name in such a dirty and stinky hotel. We stayed there for 4 nights and it was a great deception. When we entered the hotel there was a bad smell, If you go to the gym you can breath an awful sweat smell like if it had not been cleaned for years. We got to the hotel around 10pm and it was our 1st Anniversary + my wife´s Birthday and I HAD CALLED THEM before to let them know that and nobody gave us any care, even a simple "congratulations" upon our arrival. So, we asked for room service (only 1 burguer, 1 Caesar salad, and 2 Budweisers) and then they charged us US$ 60,00 plus 20% gratuity. What do you think? Without mentioning the guy who delivered the food said when my wife said "that was fast" (the food arrived in less than 25 minutes): "I'm here since 7am and I wanna go home soon"! Then, he opened both beers at the same time and WE HAD NO FRIDGE in the room to keep the another one until I finish the first one. So, other beer got warm.
Half hour after checking-in, around 10:30pm, one guy knocked at our door with a bathroom sanitizer and a few cloth and said: "Here is what you need to clean your bathroom" hahahhhaah
That was unbelievable! And we didn't ask for anything like that.
The A/C was not working in our room and it was really hot (87F inside)!
But, nothing is so bad that can't get worse! The other day we woke up at 9am with a HUGE, HUGE, HUGE noise above our heads. They were remodeling the hotel.
We are Hilton Honnors Members, better saying we WERE Hilton Honnors Members and it was such a bad experience that we are not going to stay at any Hilton hotel ever again, for sure.
And just letting you know: They charged us all rates they were supposed to. 100% satisfaction guaranteed or your money back? Not at all!!!
- Official Description (provided by the hotel):
- Overlooking the Atlantic Ocean, the Hilton Melbourne Beach Oceanfront is a relaxing retreat, just seven miles from Melbourne International Airport and located on Florida's Space Coast. We tick all the boxes for a memorable beach vacation – great views, delicious dining, an outdoor pool, and inviting rooms and suites. We also offer 9,000 sq. ft. of flexible event space, a business center, and more to keep you productive. Whether you’re visiting for the famous Florida beaches or you just love all things outer space, Hilton Melbourne Beach is a great choice. We're close to the Kennedy Space Center, Port Canaveral and the vibrant shopping and dining of Melbourne Beach. Take some time to enjoy our leisure facilities, including a heated outdoor pool, fitness center, and 24-hour fitness center. Looking to explore the local area? Jump on our free shuttle; we’ll take you anywhere within a five-mile radius of the hotel. ... more less
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- Also Known As:
- Hilton Melbourne Beach Oceanfront Hotel Melbourne
- Hilton Hotel Melbourne
- Melbourne Hilton