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“Unimpressed”

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Hilton Melbourne Beach Oceanfront
Ranked #2 of 21 Hotels in Melbourne
Certificate of Excellence
GreenLeadersBronze level
Banff National Park, Canada
Level 5 Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Unimpressed”
Reviewed April 25, 2008

I've stayed here twice for a conference, once last year and once this. Last year, my guaranteed king oceanfront room was not available, however I was expected to pay the same rate. The restaurant was also selling undercooked prawns.

This year, the room given me smelt heavily of urine. I fail to
understand how housekeeping considered this acceptable when they made up the room from the previous customer. I was assigned a different room, but not the guaranteed king oceanfront, they claimed they had none. Still ended up paying the same rate.

Overall not impressed. Next time I'm down in Melbourne, I'll try one of the many other hotels along the oceanfront.

  • Liked — Beach
  • Disliked — The Hotel
  • Stayed March 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank zzzzzz95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
markwilliams2, General Manager at Hilton Melbourne Beach Oceanfront, responded to this review, March 20, 2009
Dear Guest,

I would like to sincerely apologize for any inconvenience you experienced during your stay at the Hilton Melbourne Beach Oceanfront. Since your last stay, we have made many improvements including a management change as well as a change in Chef's. We would love to have you try us again, and I am sure you will be impressed.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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micihigan
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 7, 2008

I am a little reluctant to write this review because the end result will likely decrease my chances of getting a room next year. Our stay was for 8 days and we had a tremendous time. The hotel view of the ocean was out of a travel magazine. The room (king) was newly furnished and spotless. What really made the stay enjoyable was the staff. Let me give you some names: Liz and Dora at the front desk: Betty the waitress: Jason the asst food and beverage director: Sue at the pool bar and Richy our room maid. These people made us feel like family and made sure are stay was a pleasent one.....the beach is at your doorstep and we did a lot of walking.....some tips: try bonefish willies for dinner as well as scott's on 5th av....the front desk can direct you to other food venues and I can say that we did not have a bad meal during our stay....I gave it 5 stars and I intend to return next year...

  • Liked — view,room and staff
  • Disliked — nothing
  • Stayed March 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank gaylord19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IN
Level 5 Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 3, 2008

Nice and clean with a great view of the ocean and pool (but giving little privacy while swimming). Rooms beautifully decorated. Doors slam loudly. Construction still going on making you wonder if you'll have a place to park when you come back. But heard no construction from the room. Nice place for a couple of nights but I'm glad we didn't stay there for most of our vacation as there wasn't much room to spread out.

  • Liked — Beachside
  • Disliked — Parking
  • Stayed March 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Touristin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 7, 2008

We had a very nice stay at the Hilton on Melbourne Beach, Florida

Pros: The room was newly remodeled, many surfaces and drawers to store our stuff, two nice sized bedstands, comfy bed, good room rate, door to (half) balcony easy to open and close (sometimes a problem with heavy glass doors), bathroom bright and shiney new with curved shower rod for room and other modern features, staff was proficient and friendly, had good breakfast in hotel, good view of ocean from angle, clean facilities.

Cons: TV coundn't swivel far enough to watch from anywhere but bed, couch not very comfy, A/C just barely kept up even when adjusted lowest, some excessive plumbing noise and door closing noise from other units, no construction noise but new building blocks view down beach (no huge deal).

Overall: I would recommend this place. We had a very nice and relaxing weekend there. Ask for a higher floor so as not to look directly at roofing. (Note; New building is perpendicular to beach with no rooms facing beach, but was not yet open.)

  • Stayed February 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TripAFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
US
Level 5 Contributor
75 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed January 9, 2008

Stayed here for a brief night, but the stay was comfortable. The room was clean and spacious. It was almost a mini-suite, with a couch in the room. Didn't go to the pool or beach, but the view from the room was nice and the facilities seem to be quite good. Currently some construction under way in the opposite tower, but was not an issue for me during my stay. Once this is complete, should be an excellent hotel for a family or couples vacation.

Stayed December 2007
Helpful?
Thank OilIsle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deltona, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 19, 2007

Living in Central Florida, the Wife and I like to getaway from life and work for short trips to the coast. I picked the Hilton for a three night stay and could not have been more pleased.
The room was very clean and well stocked. Ocean view was great, the balcony was stand on sized only.
The staff was second to none in all Our stays. Any requests were dealt with within 5 mins.
We had a number of meals onsite and all were very good and We had wonderful service from Diane there.
The pool and spa were clean and at perfect temps. Poolside bar made great drinks. The beach was clean and not at all crowded.
Anyone looking for a quite, layed back place to spend some time should give it a try.

  • Liked — Staff and view
  • Disliked — Small balcony
  • Stayed August 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Windwalker269
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kentucky
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed July 19, 2007

We didn't stay here, but wished we had. We stopped in to ask about good seafood restaurants in the area. Cheryl at the front desk was terrific! She advised us on restaurants and gave us maps and guide books. Something that was not done at our hotel. Just good advice wherever you go: Ask a local.

Stayed July 2007
Helpful?
1 Thank Travelnteacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Melbourne Beach Oceanfront

Property: Hilton Melbourne Beach Oceanfront
Address: 3003 N Highway A1a, Melbourne, FL 32903
Phone Number:
Location: United States > Florida > Brevard County > Melbourne
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Melbourne
#1 Business Hotel in Melbourne
#2 Green Hotel in Melbourne
#5 Romantic Hotel in Melbourne
#8 Family Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Melbourne Beach Oceanfront 3.5*
Number of rooms: 200
Official Description (provided by the hotel):
Overlooking the Atlantic Ocean, the Hilton Melbourne Beach Oceanfront is a relaxing retreat, just seven miles from Melbourne International Airport and located on Florida's Space Coast. We tick all the boxes for a memorable beach vacation – great views, delicious dining, an outdoor pool, and inviting rooms and suites. We also offer 9,000 sq. ft. of flexible event space, a business center, and more to keep you productive. Whether you’re visiting for the famous Florida beaches or you just love all things outer space, Hilton Melbourne Beach is a great choice. We're close to the Kennedy Space Center, Port Canaveral and the vibrant shopping and dining of Melbourne Beach. Take some time to enjoy our leisure facilities, including a heated outdoor pool, fitness center, and 24-hour fitness center. Looking to explore the local area? Jump on our free shuttle; we’ll take you anywhere within a five-mile radius of the hotel. ... more   less 
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Also Known As:
Hilton Melbourne Beach Oceanfront Hotel Melbourne
Hilton Hotel Melbourne
Melbourne Hilton

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