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“Worst service”

Americas Best Inns Marianna
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Americas Best Inns Marianna
Ranked #11 of 12 Hotels in Marianna
Pensacola, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Worst service”
Reviewed May 8, 2014

Horrible quality of service. I used to work in a hotel and know the ins and outs. The front desk didn't know anything. So rude. Acted like they didn't even want our business so we left and he went back to doing whatever he wanted. Highly recommend anywhere BUT here to stay.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tk_morris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3 reviews from our community

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Rating summary
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • Any
English first
Franklin, TN
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 2, 2009

I wish we had read previous reviews prior to our visit. I only went to the company website which made it out to be something it was not. I will say that this family is hard-working small business owners just trying to make a living. However, there's no other way to describe this place other than by saying it's a dump. The sheets were old, stained & dirty. No updates have been completed in several decades (original cracked pink tub, tiles,& facets, etc.) Unlike what was represented on the website, there is NO breakfast at all, no pool, no jacuzzi. Upon arrival, I had to communicate (at 7:30 p.m.) through a glass fortress out in the cold and was only invited in the locked lobby when I came back to get clean sheets for the beds. Even then, the lobby smelled STRONGLY of stale ethnic food. This place needs to be gutted & rehabbed. We found out we could have stayed at several national chains about 4 miles down the road for the same price AND had our breakfast. Very nice owners but pretty sad place to stay by most American standards!

  • Liked — The bed...mattresses were new. Hardworking, nice owners.
  • Disliked — old, dirty sheets...no updates in 50 years...no breakfast...website represented place better than it actually was
  • Stayed December 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank happyinfranklin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jax, FL
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 6, 2008

Don't waste your money!

America's Best Inn, Marianna, FL, has to be the absolute worst place I have tried to get "rest & relax" in.

This hotel has the following problems; Air conditioning not cooling, poor lighting in bathroom, lamp shades and furniture not just shabby and in poor repair, completely broken and stained. No vent in bathroom makes for a smelly, and uncomfortable environment. Hot water ran out after just two quick showers.

Staff was very nice and tried to please and help, but this hotel just needs to be gutted and rebuilt.

Helpful?
2 Thank KehJax_FL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Americas Best Inns Marianna

Property: Americas Best Inns Marianna
Address: 4132 Lafayette St, Marianna, FL 32446-5654
Location: United States > Florida > Florida Panhandle > Marianna
Amenities:
Free Breakfast Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 12 Hotels in Marianna
Price Range (Based on Average Rates): $
Number of rooms: 58
Also Known As:
Marianna Best Inn

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