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“"Average hotel, clean, but staff was not helpful!"”

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Fairfield Inn & Suites Marianna
Ranked #1 of 12 Hotels in Marianna
Certificate of Excellence
Fairhope, Alabama
Level Contributor
115 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“"Average hotel, clean, but staff was not helpful!"”
Reviewed November 28, 2011

This hotel was one of the best for the area, I suppose. The rooms were average and the beds were not really comfortable. We rented two rooms, one for my husband and I and one for my children. One of my children spilled something on one of the two queen beds. She called the front desk for additional sheets and comforter. They only brought up a set of sheets so they both ended up sleeping in the same bed. That was not a big deal but when you have two beds, it is a shame to have to sleep cramped up in the same bed. I expected more in the way of service and friendliness of the staff since many of the reviews discuss this as a strength of staying at this hotel. Also, I requested connecting rooms when I made the reservation a few months in advance. When we arrived, the girl at the front desk told me that there were not any connecting rooms available. Then she said that they were expecting 45 more guests to arrive that evening...I cannot understand why my request was not granted??? Poor customer service!

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank m_kercher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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261 reviews from our community

Traveler rating
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    99
    43
    14
    9
See reviews for
88
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
New Orleans, Louisiana
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed November 22, 2011

I was really impressed with the quality and cleanliness of our room. When I checked in I was given a free upgrade to a suite probably because I am a Marriott rewards member. The size and decor of the room really blew me away. It was a two room suite with a sitting room with sofa and television plus a separate bedroom with its television.

I had just stayed at the Beach Club villas in Disney World and this suite was much bigger and nicer than the one in Disney. Amazing. Plus there was the free breakfast. The nearby dinner options included a Ruby Tuesdays and Piazza Hut. Definitely stay here.

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank errantmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queensbury, New York
2 reviews
Reviewed August 9, 2011

Very clean. Maintained like new. Staff was attentive and friendly. Great price.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank S B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntsville, Alabama
Level Contributor
97 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed July 26, 2011

We arrived at the hotel late and left early the next morning, but our stay was pleasant. The room was clean, the beds were comfortable, the facility looks new. The breakfast was good with waffles, fresh fruit available and the regular continental fare.

We will stay here again if the occassion presents itself.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Scuba_girl81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henrietta, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 20, 2011

Hotel was clean. Breakfast was very good with lots of choices. We will stay here again! We will not stay just anywhere. This was a good choice. Newer hotel.

Room Tip: stay here
See more room tips
  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Robbinaven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Georgia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 14, 2011

This was a clean place to stay with a very nice staff. The only issue that I had was with the printer that they had in the business center that wasn't working.

  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank TijuanaJuan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alabama
Level Contributor
79 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed May 5, 2011

This is a great hotel. It's nice and clean and the staff is courteous. Might be time to consider a towel replacement as I found a few of the face towels a bit thread bare. Price is reasonable for the area. Plenty of parking, flat screen TV and mini-fridge in the room. Good place for a business traveler or someone who is just passing through. I'd stay here again if in the area.

  • Stayed May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shauste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Marianna

Property: Fairfield Inn & Suites Marianna
Address: 4966 Whitetail Dr, Marianna, FL 32448-7508
Phone Number:
Location: United States > Florida > Florida Panhandle > Marianna
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 Hotels in Marianna
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Marianna 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
Always fresh, clean, and full of thoughtfull amenities, at the Fairfield Inn & Suites Marianna, you can count on a room that's comfortable at an affordable price. All guest rooms include free wireless high-speed internet, free local & long distance calling, a well-lit work desk with ergonomic chair, hair dryers, iron and full-size board. Suites also feature a separate living area with an "entertainment wall" and all rooms include microwave and mini-fridge. We offer great features, amenities and service that will make you want to return. Take advantage of our outdoor swimming pool or our same-day dry cleaning service (Mon-Fri). We are conveniently located to many nearby restaurants including: Ruby Tuesday, Sonny's BBQ, Pizza Hut, Firehouse Subs, and many more. In addition to your rate, we have partnered with select resturants so that when you stay you will get 10% off of your meal. Just ask the front desk for more info. Begin each day with our exciting Hot Breakfast in the lobby. Free newspapers are availible as well. The hotel offers free copy, fax, printer, computer services. For your convenience, at Fairfield Inn & Suites hotel, a fitness room as well as coin laundry facilities are located on-site. Ask us for information or directions to many of the attractions our guestes enjoy including: Marianna Caverns State Park, Family Dollar Distribution Center, and many more shopping plazas. We are located right off of I-10 on Exit 142. ... more   less 
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Also Known As:
Fairfield Hotel Marianna
Fairfield Inn And Suites
Fairfield Marianna
Fairfield Inn Marianna
Marianna Fairfield Inn

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