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“not worth the rating given”
3 of 5 bubbles Review of Marco Polo Restaurant LLC - CLOSED

Marco Polo Restaurant LLC
Certificate of Excellence
Price range: $22 - $45
Cuisines: American, Seafood, Soups
More restaurant details
Restaurant details
Good for: Local cuisine, Special occasions, Large groups, Romantic, Business meetings, Bar scene, Families with children
Dining options: Dinner, Late Night, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Full Bar, Highchairs Available, Parking Available, Private Dining, Reservations, Seating, Serves Alcohol, Street Parking, Television, Waitstaff, Wheelchair Accessible
Kawartha Lakes, Canada
Level Contributor
22 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“not worth the rating given”
3 of 5 bubbles Reviewed March 16, 2013

To many customers at the same time for the staff that they have. The service from the waiter is deplorable. The scallops as an appetizer are way to small. Food is good but the veal oscar was not tender at all. Had to get the manager the bring coffees, forget ordering deserts. Very poor service for the rating that the restaurant advertise.

Visited February 2013
Helpful?
4 Thank Pierre C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

621 reviews from our community

Visitor rating
    460
    88
    43
    14
    16
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Norwegian first
  • Swedish first
  • Any
English first
Marco Island
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Fine dining and awesome customer service”
5 of 5 bubbles Reviewed March 10, 2013

I'm a local and my wife and I dine at Marco Polo often. The food is always excellent and the wait staff exceptional. The old school atmosphere is very relaxing. It's one of our favorite places. I'm super impressed with the customer service and personal attention they give they're customers

Visited March 2013
Helpful?
6 Thank Ron H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
common_n_restaurant_reviews_1bd8 8 helpful votes
“Awesome and definately something special!”
5 of 5 bubbles Reviewed March 9, 2013

We went to Marco Polo Wednesday evening. This was our second time we have been, and the second time we were picked up from the Marriott with their complemtary limo service. Our friends from Boston told us about this place and we love it!....The Limo driver was prompt at 730 pm, and very friendly......when you arrive, the host, who may be the owner, not sure, seats you at your table, and is extremely welcoming. I have to say, we are in our late 40's and love to go out and dine....it is so nice to actually go to a place to "dine" and have a nice evening out.....instead of being rushed by arrogant servers, at some trendy, here today- gone tomorrow place who just wants to flip a table...not this place......theres a reason why they have been in business so long.....you are served by well informed waitstaff as we had approx 4 different servers, the entire evening....to me, this place feels like a dinner club atmosphere, where there is live dinner music that you can dance to if you want, and very intimate, romantic setting .....The food was awesome....scallop appetizer, veal francaise, veal marsala, dessert, etc...Im in the restaurant business and Im very picky...so if you are looking for an old school, excellent food, excellent service, and even a complementary limo ride......special evening out, this is the place to go...we cant wait to back!!!

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
8 Thank 537foodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Exceptional Night for 10”
5 of 5 bubbles Reviewed March 7, 2013

We had a group of 10 and everyone in the group agreed that this was the best dinning of our stay on Marco Island in February. John, the waiter, did a marvelous job of taking care of our large group. He was personable, informative, and attentive. The food was great; almost everyone had the grouper. It was prepared wonderfully. The setting in a strip mall leaves a litte to be desired, but it was convenient to the home we were renting. Great time.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
7 Thank Steve2600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Horrible food, service and atmosphere”
1 of 5 bubbles Reviewed March 4, 2013

I expected far more out a restaurant that had such a good reputation. First, the establishment looks very reminiscent to the Bamboo Lounge in the movie Goodfellas. Christmas wreath over the bar and burned out Christmas lights hanging everywhere. Karaoke singer behind a horseshoe bar surrounded by polyester clad patrons. Our waitress was rude and very unaccomodating to our party of nine who are very kind and patient people. She made us all feel as if she was completely put out by any request (ordering food, drinks etc). We sat for 45 min before we each received one roll or were even approached for appetizers. The calamari was chewy and tasteless. She finally decided 30 minutes later to ask us for our entreè order. My fiancé ordered sea bass as did one of the ladies dining with us. It was fishy and tasted as if it had gone bad and the risotto was undercooked. Both completely unedible. He called over the manager and explained to him the issue. He did ask him if he wanted another entreè. However, he was rude and had an air about himself as if he could really care less. At this point we didn't trust any of the food (my potatos and veggies were nearly raw). The extended dining time, which was 2 1/2 hours of a dragging and drab experience for us, was due to the restaurant's staff and their neglectful care. We were not offered a dessert menu only an overpriced check and a shuffle to the door. My fiancé actually heard one of the employees say to the limousine driver that "they were trying to get us out of there." Regardless, we were kind and patient and generously tipped. One would think that after being in business for so many years they would treat a table which made them well over $1200.00 a little better. I guess not.

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
5 Thank piperjoy_s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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