We booked in May for room 505 for Aug.1 for 1 week. Me, my husband and our 6 yr. old daughter were so excited when we were finally driving there from our home in Orlando.We were going to spend the week on the beautiful Crescent Beach. We were there last year for 1 week and loed it! We stayed at the Eagles Nest. We loved it so much, that we wanted to return. We booked Sea Winds because Eagles wasn't available this time..No big deal. The pics on the computer were beautiful and the owner was nice on the phone, so we didnt suspect anything bad could possibly happen. Well!! After driving 4 hours, we got the key from Prudential, and drove to the condo. As soon as we walked in, we went to the guy at the window to check in. He smelled of ciggarettes, but we over looked it. We noticed one of the 2 elevators in the building was wrapped with caution tape, broken. So we took the stairs instead of waiting forever for the only other one. We opened the door to the condo and were startled by the ammonia like stench. We now had eyes running and nose and throat burning. We knew we couldnt stay. We were looking for the source and found mold all over the bathroom door and the a/c filter was filthy and on the floor.It seemed like the smell came from the a/c, so we shut it. It got so hot, that we opened up the doors to the beach view and had a nice breeze, We went and bought candles and room fresheners hoping it would help. We wanted to leave the next day after we couldnt stand it any longer. The owner apologized and promised us a full refund of $1200. We left, and found another place on the beach that was wonderful, but our vacation was cut short due to the availability of the second condo. Now we recieved an email from the owner of the filthy condo telling us how its all our fault that she paid for a/c inspection and mold inspection and for her maid to come by to smell the apt. By the way, the maid said the smell was so terrible that she felt so bad for us. She actually came in our car with us for the resy of the afternoon to help us find another place. She showed us a few condos, but they werent on the beach and the one that was on the beach was too expensive.We thanked her, and we exchanged #s incase she found anything for us. The owner wrote in her email to us that the maid smelled nothing! She also wrote that the previous renters had no problem. Id like to hear that for myself...If there ever were previous renters there. We dont want anyone to go through this, especially with children, so beware of the room505!We will be suing her for a full refund plus travel expenses that we wouldnt have paid if we never rented from her, plus any other fees that accumilate.
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- Also Known As:
- Sea Winds Of Marco Hotel Marco Island
- Sea Winds Of Marco Marco Island, Florida