We began staying at this hotel five years ago after having had enough of the chaotic Marriott. We have had the same two bedroom suite several times. The website claims the hotel has been renovated. We could see that the balcony furniture had been replaced as well as the draperies, bed linens and some of the upholstered pieces. Unfortunately the mattresses are the same, hard, lumpy and sway backed.
We were also looking forward to having an ice maker in the refrigerator and found to our dismay that the replacement didn't have one. Not even some cheap ice cube trays and the front desk said they didn't have any of those.
The book listing the hotel's amenities did not mention the location of ice machines. We found that they are on odd numbered floors, but we speculated that many guests didn't know this and had to resort to calling room service.
Also the amount of air freshner that is sprayed in the lobby needs to be reduced. It is quite overwhelming especially to those who have allergies.
As usual the staff was pleasant and helpful. The grounds are lovely as is the hotel in general.
- Official Description (provided by the hotel):
- The resort epitomizes the AAA Five-Diamond standards. Marco Beach Ocean Resort features casual and elegant dining, a spa and fitness center, pool and hot tub, rooftop gardens, four miles of white sand beach and nearby golf, tennis and shopping. Complimentary smoothies on the beach and pool offered daily at 3pm. Wireless internet available complimentary to guests. ... more less
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- Also Known As:
- Marco Beach Ocean Hotel Marco Island
- Marco Island Beach Ocean Resort
- Marco Beach Resort
- Marco Island Beach Ocean Hotel
- Marco Beach Ocean Resort Marco Island, Florida