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“3rd year in a row, love it here!” 4 of 5 bubbles
Review of JW Marriott Marco Island Beach Resort

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JW Marriott Marco Island Beach Resort
Ranked #2 of 12 Hotels in Marco Island
Certificate of Excellence
GreenLeadersSilver level
Tampa, Florida
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“3rd year in a row, love it here!”
4 of 5 bubbles Reviewed May 16, 2012

Not sure if it's that we are away from the kids, or the rum drinks, but we love this resort! We have celebrated our anniversary here for the last three years and are never disappointed! Great drinks by the pool, good service, beautiful grounds, nice lobby bar, comfortable beds, breakfast buffet is excellent and everything is very clean. We will be back next year!

  • Stayed May 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank peanutpuppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,483 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (960)
Date | Rating
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English first
London, UK
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed May 16, 2012

When we arrived at the hotel we were greeted with "welcome to paradise" and we spent a full 7 nights feeling like we had! The room was large and clean and we travelled with 3 young children and even with the cot in the room it still felt spacious. The concierge were the most helpful we have come across and we trusted many of their recommendations of local restaurants and we were never disappointed.
The water sports on the beach were also friendly , helpful and we tried all the things they had on offer. My children loved the shelling tour, we saw dolphins and manatees! My husband did the wave runner tour of the Islands which he is still talking about and we also went on a triple paragliding tour, really amazing.
The beach is immaculate and free sun beds for hotel guests , you only pay for umbrella rental. We always managed to get chairs by the pool as my children loved the tiki pool with slide and fountains.
We ate at the restaurant Kurrents twice and would highly recommend the Sea Bass and the Snapper. The restaurant was quiet and maybe needed a bit more atmosphere but that's my only complaint.
We will absolutely come back to this hotel again, hopefully in October all being well!

Room Tip: Try and get a room with a sea view, its worth it!
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  • Stayed April 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank hayley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed May 15, 2012

Excellent location and beach position. Nice pool bar and friendly staff.

Room Tip: Spa is extra cost ! Go for a walk at sunset to the seas edge it is superb.
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  • Stayed October 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kansas City, Kansas, USA
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 12, 2012

We selected this property to hold our beach wedding event. This hotel was amazing. We had a suite room 1155. beautiful room, but if you don't have kids ask to stay in the tower closer to the adult pool. If you have kids stay in the Palms tower it puts you right near the kids pools. The pools are great and the beach is great. The hotel is very well kept and after looking at most of the hotels in Marco I would highly suggest this one. The drinks & food on the grounds are ridiculously expensive but no better or worse than any other high end beach hotel in South FL. One suggestion is to make sure your room has a mini fridge. We stocked ours with beer, food and waters and saved $100's dollars by taking that stash to the pools. On the grounds Quinn's has good food and fun drinks it is just really pricey. You will pay $11-$13 per island type mixed frozen drinks and $16 to $19 sandwich / wrap. Shrimp BLT was nice & the Cuban sandwich was great. You don't have to get an Ocean Facing suite to have a nice view, but they are nice if you can talk your way into one. FYI early May is dead hardly any people at this resort or really on the Island. It was great. We valeted our jeep & they made sure to always put our Jeep Wrangler's top up every night. Nice service. Bed & pillows were really comfy. The suites were really nice.

Room Tip: Palms tower is on the far end near the kids pool. If you don't have kids ask for the other side...
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank bearcat96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Occoquan, Virginia, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed May 12, 2012

We have been going to the Marriott spa for several years for both treatments and day passes to the pool as well as having lunch and drinks at the pool.

The Marriott treatments received (massages, etc) are still top notch. The changes to the pool area include new cabanas which are nice and an expansion area which includes a new mineral bath with overlooking views of the beach. These two upgrades are a wonderful addition to the spa experience.

Unfortunately, the food service for the pool area certainly has been a change for the worse. In years past, menu items have included fresh salads (my favorite of which was a seafood crab salad with avocado which was to die for, served in a huge ceramic bowl). To my unpleasant surprise this year, the salads are now prepackaged, not fresh, served in plastic containers that are similar to ones that McDonald's uses for its salads. Sure, I remember the seafood crab salad from last year being around $20 or so, but that salad was very unique, very well prepared, flavorful, and very filling. The pre-packaged salads of this year are $9.99, but are very ordinarily fake.

Being that I was not aware of the change prior to going to the spa, I was saving my appetite for the wholesale seafood salad from last year, and to my surprise was treated to a more generic version which, although was cheaper, was definitely not filling.

I am not sure if this change is to allow quicker service from the wait staff or because the spa is trying to attract a different customer base that cares more about light fare and drinks more than a good lunch that is fresh and unique.

Next time I go to Marco Island, I will make the extra trip to Naples to visit the Ritz Carlton Spa. Hopefully, the Marco Island Marriott may consider adding their old menu back in offering fresher salads that I will enjoy.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Brian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shiggg3, Manager at JW Marriott Marco Island Beach Resort, responded to this review, May 16, 2012
Thank you for providing us with this valuable feedback. We are delighted that you found the services at our Spa to be top notch and the spa pool deck expansion a wonderful addition to the spa experience.

I am sharing your food service comments with our Food & Beverage team. We always appreciate the opportunity to improve and we strive to respond to our customer’s needs.

We do hope you will choose to return to us in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Andover, MA
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed May 12, 2012

My boyfriend and I just returned from 5 nights at the Marriott. This was his first trip to the resort and my second. The property itself is incredible - extremely well kept and clean. The staff is friendly, courteous and always willing to answer any questions you may have. The activities offered are very well priced and the recreation staff is knowledgeable and pleasant to be around - excursion detail to follow. We only ate on the property twice; there are a number of restaurants two blocks away across from the Hilton that were much more affordable, plus it's nice to take a short walk and enjoy the gorgeous weather.

We had three complains about our stay...first, the housekeeping stinks - the only thing they did was make the bed and change the towels. We used the glassware provided the first night and it remained dirty the entire stay, it was never replaced or cleaned; same goes for the coffee paper cups, they were never replaced. Our mini bar was half stocked when we arrived and never refilled, which was fine because we didn't plan on buying anything, but it's still not exactly up-to-par. They also never replaced the shower gel or shampoo. We got multiple bottles of lotion and conditioner daily, neither of which we used, but no replacements of shampoo or shower gel. Second complaint is the diesel exhaust fumes and the noise from the buses - if you're room is towards the front of the resort there is no way you can sit on your balcony unless you want to listen to buses and inhale exhaust - neither of which are relaxing or healthy. Luckily we were able to switch rooms and were moved midway between the entrance and the ocean which helped a great deal. Third, although you can't hear noise from the room next to you (so quiet it seemed sounds proof which was awesome!) the doors to the hallways are paper thin and you can hear everything people are saying in the hall. Most nights this wasn't a problem, but one night in particular people decided to have a drunken conversation in the hall at 3am. Obviously the resort can't control where people talk, but people need to be more courteous as to how loud they are in the middle of the night, especially since the resort does have a lot of older folks and families.

As far as recreation goes...it's just plain awesome...we did something different almost everyday and it was convenient and affordable.
1) 10,000 island waverunner excursion - had a blast and saw manatees, dolphins and tons of birds. The tour guide was incredibly friendly, knowledgeable and new exactly where to go for us to get a great tour of all the islands.
2) Sailing and shelling tour right from the resort - the most relaxing part of the trip to the point where we contemplated going on it a second time - we saw a bald eagle, dolphins, tons of birds and found incredible shells. The tour guide Tom was not only knowledgeable about the wildlife, but also helped find shells and knew the names of what we were finding.
3) Last but not least we took a drive to the everglades with the guidance of one of the resort concierges Peggy. We drove down Turner Road on our own (we rented a car) and saw a number of alligators - FYI if you decide to do this bring bug spray the mosquitoes are terrible. While in the everglades we also decided to go on one of Speedy's airboat tours - recommended by Peggy. We were hesitant at first basically because we didn't know what to expect, but were extremely glad we decided to go. The tour was awesome. You're brought through narrow paths through the mangroves so close you could touch them. Wild life is hit or miss, but we were lucky enough to see a baby sea turtle, and of course vultures and tons of other birds.

The resort itself is located on a great stretch of beach for shelling and has a spectacular view of the sunset. We saw two baby sting rays, dolphin's and a number of conch's, crabs, and fish just while walking the beach at night. Its close location to Naples makes dining and shopping options endless. Overall, minus the lack of housekeeping, diesel buses, and noisy hallways, this place is absolute paradise and we can't wait to go back!

Room Tip: It's pretty much impossible to sit on your balcony if you're in a room closer to the entranc...
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank t1771
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 10, 2012

Service was great all the way around. We especially enjoyed being picked up on the beach and going sailing with Capt. Shannon. It was a very relaxing afternoon and she has a terrific wildlife knowledge. The concierge provided great info on sight seeing. The brunch buffet was terrific and included fresh squeezed orange juice. They also offered anything on the breakfast menu if that was what you wanted.

Room Tip: We had an ocean and a pool view from the 4th floor. Our friends had a tree view on the 3rd floor.
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  • Stayed April 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CanadaSundreamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott Marco Island Beach Resort

Property: JW Marriott Marco Island Beach Resort
Address: 400 South Collier Blvd., Marco Island, FL 34145
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Marco Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Marco Island
#1 Top resorts Hotel in Marco Island
#1 Luxury Hotel in Marco Island
#1 Green Hotel in Marco Island
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — JW Marriott Marco Island Beach Resort 4*
Number of rooms: 726
Official Description (provided by the hotel):
The JW Marriott Marco Island Beach Resort is a renowned vacation playground that opens guests up to the world around them and creates an authentic sense of place. Situated on a sprawling private white sand beach along the tranquil waters of the Gulf of Mexico, the enchanting ecosystem of the Florida Everglades is at our doorstep and provides myriad opportunities for exploration and adventure. Experience true luxury in our newly renovated guest rooms and suites, feed your intellect through our locally sourced menu selections and interactive food and beverage experiences, and find balance, health, and harmony at our Spa by JW(R). Following a $320 million renovation, our resort pays homage to the Balinese-inspired Marco Island heritage and provides leisure and business travelers with everything they need. Two private 18-hole championship golf courses, three swimming pools, 10 restaurants, an array of water sports and recreational activities, and a children's Tiki Tribe camp deliver endless opportunities for relaxation and fun. JW Marriott Marco Island Beach Resort is an immersive sanctuary where guests can delve deeper into their passions while enjoying our legendary warm, attentive service delivered by those who genuinely love what they do. ... more   less 
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Also Known As:
Marco Island Marriott Resort, Golf Club And Spa
Marco Island Marriott Resort, Golf Club Hotel Marco Island
Marriott Marco Island
JW Marriott Marco Island Beach Resort Florida

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