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“It was good to go back”

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Hilton Marco Island Beach Resort
Ranked #5 of 12 Hotels in Marco Island
GreenLeadersBronze level
Cowbridge, Great Britain
Level 4 Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“It was good to go back”
Reviewed October 25, 2012

We've stayed at the Hilton many times and it was good to go back in early October and experience the updated rooms. Improvements to the rooms were badly needed and we were not disappointed with the results. At times of change it's good to have continuity and the long serving staff at the Hilton provide that essential continuity. Well done to them all for retaining the unique blend of service and friendliness that they display year in, year out.
Attention to the quality of the food in the hotel cafe and restaurant would further enhance the Hilton Marco Island experience but if you search them out there's no shortage of good places to eat all over the Island.

Room Tip: Try to get a room with a good view of the Gulf
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Glyntraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Pompano Beach, Florida
Level 5 Contributor
54 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed October 24, 2012 via mobile

Marco Island is different. We visited in late October. Hardly any traffic. Quiet, laid back, felt safe.
The resort is newly refurbished. Very chic design and lovely furnishings.
Staff were outstanding. Special shout out for Cindy in the restaurant.
Probably the most relaxing resort we have ever stayed in. And a great price.
Tip: if you don't want to pay hotel prices for meals there are several excellent restaurants just across the road from the front entrance so you can wander across there in a couple of minutes and not have to worry about driving.

Stayed October 2012, traveled as a couple
Helpful?
1 Thank PYT13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burnsville, Minnesota
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 23, 2012

We just returned from two weeks at the Hilton, on Marco Island.....can't say enough about the wonderful time and great vacation we enjoyed!!! If you want to have a totally relaxing and
excellent change of pace, this is the place to go. We have traveled to Marco many times
over the past 25 years and have NEVER been disappointed in the Hilton. They have just
done a fabulous renovation.....the new rooms are fantastic and the views of the gulf are
outstanding. When we left, both my husband and I said....did we really take enough time
to appreciate everything. From the moment you walk in the door, until you leave, we have
always felt like EVERYONE, in all areas of the hotel are like family and have customer service
as a top priority. The entire staff is so friendly and go out of their way to make sure each guest
is happy and has everything they need. They always go the extra mile.....one example of this is:
my husband set a bag down, by our door and forgot to pick it up, after entering the room....when
he opened the door the bag was gone....housekeeping had just come by and picked it up, thinking it was garbage....the night manager, Tom, actually found it in the dumpster, as it
had our cell phone it in. This is the kind of caring service you will enjoy at this Hilton!! We
always feel sad when it's time to leave, but know that our next visit will be something to look
forward to. At this hotel, you will not only find a perfect place to relax, but wonderful rooms,
food, great beach, and a kind, caring staff that will try to meet your every need. Having enjoyed
this location for 25 years...speaks for itself.....if you only have one trip a year, this is where
you should head!!

Room Tip: We have always loved a room that looks over the pool and the gulf, on a higher floor.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Linda Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Highland Park, Illinois, United States
Level 5 Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 23, 2012 via mobile

Our home on Marco was being remodeled and we stayed here for three weeks. The hotel was recently remodeled. The rooms are spacious and views of the beach rock! Tiki bar by the pool great place to watch a game! Restaurants are good too. Food & service were good.Business center has lots of computers and printers.

I wish we hadn't been so busy. The pool is really nice and beach is well .... Marco Island. I'd stay here anytime.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Overland Park, KS
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed October 22, 2012

We just recently returned from our trip to Marco Island for our honeymoon, having stayed at the Hilton Marco Island Beach Resort. The property is lovely and well-maintained. The staff is very friendly and helpful. An example of this is when we came to the front desk to ask for recommendations as to where we might get the best key lime pie on the island. No one knew off-hand, so they started checking with other staff, making phone calls - it was kind of comical that they'd never been asked the question before. However, they put a lot of effort into finding us an answer and we were not disappointed with the results.

They are doing some renovations right now, so there is a little bit of noise during the day. When booking a room, make sure you ask for one of the newer remodeled rooms. We stayed in one of these, and it was beautiful. The view from the balcony was outstanding. We didn't have a direct line view of the sunset, but we had an excellent view of the beach, pool area, and string of hotels extending down the island.

When we arrived, we used the shower to clean up after a day of traveling, and discovered to our surprise that the drain in the shower didn't work. The faucet of the bathroom sink also appeared to have pressure problems. We relayed this to the staff the next day before heading out, and by the time we returned, the issue had been taken care of. However, maintenance had left a dirty towel on our floor, which was a little gross, as well as a little gunk from what I'm assuming was a drain snaking they had done. Anyway, everything worked great after that.

My wife and I are more budget minded travelers, so this is a little more than we typically spend. Thus, we were a bit surprised to discover that just about everything was a la carte. Really? WiFi - free in the lobby but not in the room for regular guests (needed to be a certain level with Hilton's bonus rewards program to get free WiFi). Parking - daily charge. Umbrella out on the beach - charge. No complimentary breakfast. The chairs on the beach were free (certain number per room), and they brought them out to where you wanted them. I know that this is probably the norm, especially at a resort in a choice location, but it just comes off as cheap, considering the number of freebies and conveniences I would typically receive at a Best Western or Hampton Inn.

Overall, we had a lovely stay. The room was wonderful and the staff was very helpful. If we return to Marco some time in the future, we may give another resort a try for comparison purposes.

Room Tip: Ask for one of the newer renovated rooms.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mister_Mojito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 21, 2012

We are from New England, on Sunday night we were watching the Patriots game at the outside bar and it went into overtime. Stacy the bar tender at the bar was awesome. She kept the bar open for us to watch the game. She was fun and was went out of her way for us. Thanks Stacy for a great afternoon of watching football!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mbkalagher13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 21, 2012 via mobile

Super location and newly renovated rooms make the Hilton a great choice for a Marco Island getaway. Very friendly staff. Beach bar pours great drinks I recommend the Tiki punch. The grouper sandwhich at the poolside restaurant was the best I ever had in Florida. Even if you don't stay here I recommend the Sandcastles bar for Happy Hour from 5-7 the do really nice cocktails with a 2 for 1 special. Overall enjoyable relaxing experience.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Libbyohc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Marco Island Beach Resort

Property: Hilton Marco Island Beach Resort
Address: 560 S. Collier Blvd., Marco Island, FL 34145-5503
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Marco Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#3 Luxury Hotel in Marco Island
#3 Top resorts Hotel in Marco Island
#3 Green Hotel in Marco Island
#3 On the Beach Hotel in Marco Island
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Marco Island Beach Resort 4*
Number of rooms: 297
Official Description (provided by the hotel):
Hilton Marco Island Beach Resort and Spa hotel is perfectly situated on the beautiful Marco Island beach on the Southwest Florida Gulf Coast. This AAA 4- Diamond deluxe 11-story Florida beach resort is only minutes from world-class golfing, the Florida Everglades National Park and some of Southwest Florida's best shopping, dining and recreational activities. Marco Island is conveniently located near Naples, Florida.At the Hilton Marco Island, Florida Resort and hotel, we feature 297 guest rooms including 22 gulf-view one-bedroom suites, and four luxuriously appointed two-bedroom penthouses.The Marco Island Spa at our resort hotel is the perfect hideaway in Southwest Florida. The Spa is a luxuriously appointed full service spa featuring signature facials, therapeutic massages, restoring body treatments, nail care, hair care and relaxation lounges. Our Marco Island spa also features a retail boutique as well as a state-of-the art fitness complex.The Hilton Marco Island, Florida hotel offers Activities and sightseeing opportunities for the entire familyThe Hilton Marco Island, FL hotel and resort offers guests an array of choices for both casual and elegant dining.Planning an Event or Meeting? With 12,000 square feet of total meeting and event facilities, superb catering, wonderful accommodations in a stunning location the Hilton hotel in Marco Island is everything you'll need for a flawless event.So whether for a family vacation, a weekend getaway or to attend a conference, make the Hilton Marco Island Beach Resort and Spa your choice in Southwest Florida. ... more   less 
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Also Known As:
Hilton Marco Island Beach Hotel Marco Island
Marco Island Beach Hilton Resort
Hilton Resort Marco Island Beach
Hilton Marco Island Beach Resort Florida

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