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“Great Hotel” 5 of 5 bubbles
Review of Homewood Suites Orlando-Maitland

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Homewood Suites Orlando-Maitland
Ranked #1 of 6 Hotels in Maitland
Certificate of Excellence
Indialantic, fl
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Hotel”
5 of 5 bubbles Reviewed March 20, 2014

We just stayed at this hotel last weekend. We were delighted, the suit was very comfortable. Has a fully equip kitchen, 2 TV sets, one on the sitting area and another in the bedroom. It was very clean and bed very comfortable. The front desk staff were very pleasant and polite. They have some facilities that we did not used. The included breakfast was good. It had a variety of food for you to choose. The staff at the dining area was also very pleasant. Price was very reasonable. I give it a 5 stars for the overall rating, not for being luxurious.






tvs, a kitchen

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jose A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie M, General Manager at Homewood Suites Orlando-Maitland, responded to this review, March 31, 2014
Dear Guest and Friend,

First we want to take a moment and say Thank You for staying with us. We are so glad that you enjoyed your stay with us and the staff was excellent. We hope to see you again in the near future.

Thanks again

Natalie Mower
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

652 reviews from our community

Traveler rating
    358
    171
    64
    33
    26
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Minneapolis, Minnesota
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed March 14, 2014

Our first experience was the night we checked in: The tiolet top was filthy (dried urine all over it). We asked to have another room and they fulfilled our wished without hesitation.

But then, twice during our week-long stay Maintenance attempted to access our room while I was in it although the privacy sign was in the key-reader. Each time we complained to the front desk. The first time, we suggested they telephone the room prior to showing up, but apparently that advice fell on deaf ears.

The second time, my husband took the privacy sign to the front desk and asked to speak with the manager. As he's holding the sign in his hand, he asked her "When should this be ignored or NOT honored?". She first responded with "Never". Then she explained that they have been checking the fire detectors. She went on to explain that the property management compnay has a policy that Housekeeping enter the room each day regardless to verify all guests are safe. (funny, Housekeeping never knocked and are honoring the privacy sign).

Bottom line, if you value your privacy this is not the place for you!

  • Stayed March 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Sandy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie M, General Manager at Homewood Suites Orlando-Maitland, responded to this review, March 31, 2014
Dear Valued Guest,

I wanted to apologize for the interuptions during your stay. We did have a emergency project that we needed to complete. We are very sorry that we fell short in this area as we want each and every guest to feel like they are at home and comfortable. I hope that if you are in the area again you can contact me and we want to change your impression on our hotel and staff.

Thanks Natalie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fernandina Beach, Florida
Level Contributor
5 reviews
3 hotel reviews
5 of 5 bubbles Reviewed March 8, 2014

The descriptions I read sounded too good to be true. They wasn't. Our suite was very clean and comfortable with two large TVs, attractive furniture, and amenities including microwave popcorn. Since we were there on Wednesday and Thursday nights we were provided with breakfast and dinner, which included beer and wine. (Dinner and wine are included Monday through Thursday.) All of the food was very good. The staff was superb, especially the desk clerk, and every request was granted with enthusiasm. In addition, it was only 10 minutes from Winter Park and the museums we were there to see.

Room Tip: Since I saw only our suite, I can't judge the others, but we were on the fourth floor with lovel...
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie M, General Manager at Homewood Suites Orlando-Maitland, responded to this review, March 14, 2014
Hello our new Friend,

We wanted to say Thank You for taking the time to let us know how great we did. We are so glad that we are one of your new favorites. We take great pride in making sure that each guest feels and home and feels like a member of the family. We hope to see you again soon.

Thanks Again,
Natalie Mower
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga
2 reviews
5 of 5 bubbles Reviewed March 6, 2014

Our stay was great. We recommend this hotel to anyone. I was worth trying, I will stay here again. Breakfast was great. Staff was very nice and looked after things quickly and efficiently. Pool was very clean. It was for us in a nice spot, quiet and also close enough drive to anywhere you would like to go. Was worth the money that we paid. Highly recommend.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie M, General Manager at Homewood Suites Orlando-Maitland, responded to this review, March 14, 2014
Dear valued Guest

Thank You , Thank You for letting us know how fantastic your stay was with us. We are glad that you enjoyed the pool that is what Florida is all about " the Sunshine state" We hope to see you again in the near future.

Thanks again
Natalie Mower
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rotonda West
2 reviews
5 of 5 bubbles Reviewed March 6, 2014

The room was great with a view of a lake, but it was a long walk to the lobby from this room. We didn't make use of the kitchen, but it appeared to have everything you would need. I would stay at this hotel again if I'm in the area.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie M, General Manager at Homewood Suites Orlando-Maitland, responded to this review, March 14, 2014
Dear Guest,

Thank You for taking the time to let us know how your stay was with us. I do apologize for the layout of the hotel. I do hope that you come again in th future when you are in the area and please request a room closer to the lobby and we will do our best to make it happen.

We hope to see you again
Your friends from the Homewood Suites
Natalie Mower and Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 3, 2014 via mobile

I got a great rate during race week. Room was clean, breakfast was good the staff is friendly. The only issue I had was they never cleaned my room till 4 pm when I mentioned it they cleaned it earlier. I would stay here again.

Stayed February 2014, traveled solo
Helpful?
Thank Alan2962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie M, General Manager at Homewood Suites Orlando-Maitland, responded to this review, March 14, 2014
Dear Valued Guest,

I want to say Thank you for taking the time to review your stay with us. We are glad that the room was clean and the staff was great. I do want to apologize for your room not being cleaned at an earlier time as you had requested. We do hope that you come back and we will make sure that your stay is the best one yet.

Best Regards and Thank You
Natalie Mower
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashland, United States
1 review
5 of 5 bubbles Reviewed February 28, 2014

I would recommend this hotel for anyone who's travelling to Orlando area. This hotel offers a family friendly environment and comes with all the amenities that you would expect. There's an applebees restaurant next door and a gas station & store that's open round the clock. Only thing this facility is missing is a heated pool.

  • Stayed February 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Jiji V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie M, General Manager at Homewood Suites Orlando-Maitland, responded to this review, March 3, 2014
Dear Valued Guest ,

We want to give a huge thank you for taking the time to review your stay with us. We also want to say Thank You for staying with us. I am so happy to hear that you enjoyed your stay with us and that the staff was friendly as customer service and satisfaction is important to us. We hope to see you again when you travel to the Orlando area.

Thanks Again,
Natalie Mower
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Orlando-Maitland

Property: Homewood Suites Orlando-Maitland
Address: 290 Southall Lane, Maitland, FL 32751
Phone Number:
Location: United States > Florida > Maitland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Maitland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Orlando-Maitland 3*
Number of rooms: 143
Reservation Options:
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Also Known As:
Homewood Suites Orlando n - Maitland Hotel Maitland
Homewood Suites Maitland
Homewood Maitland
Maitland Homewood Suites

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