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“Nice but needs some upgrades” 4 of 5 bubbles
Review of Resort at Longboat Key Club

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Resort at Longboat Key Club
Ranked #1 of 6 Hotels in Longboat Key
Certificate of Excellence
Florida
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Nice but needs some upgrades”
4 of 5 bubbles Reviewed July 15, 2014 via mobile

We stayed at the Resort at Longboat Key for 4th of July weekend. We had made reservations early in the year as we have stayed several times in another resort of the Opal family, the Sandpearl. Now, it is not like the Sandpearl but it is still nice. The grounds are nice and well kept. They are building a new 18 hole golf course. We stayed in Building 1 in a 1 bedroom suite. It was spacious and had all of the necessities with a full kitchen. The view was spectacular! The room does need upgrading in the cabinets, the bathtub and the air conditioner. The air was sooo loud you could barely sleep. After the 1st 2 nights I got used to the loud noise. The staff is very attentive, from the front desk personnel, guys that set up at the beach, to the servers working hard in the hot sun, we couldn't have been more pleased. Lori at guest service was very helpful in assisting us with getting our reserved roll-away. We came late Saturday evening and wanted to grab a bite and my husband went in to the restaurant to order takeout and the waiter was so awesome, (wish I knew his name) that he walked to the valet area where we were parked with the kids to make sure my order was perfect! The items that need attention did not take away from our wonderful vacation. We will definitely return again!

Stayed July 2014
Helpful?
1 Thank cars1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benninghove, Manager at Resort at Longboat Key Club, responded to this review, July 17, 2014
Dear cars1:
Thank you for your very nice review and for being our guest. I appeciate you mentioning the well kept grounds and the golf course reconstruction that is weeks away from completion. Glad you enjoyed your suite in building 1. I apologize that you found the a/c noisey. We just recently had all of our a/c systems certified and are in the process of replacing any and all that are needed so rest assured that when you return you will not fine this an issue.
Thanks for your mention of the attentive staff including the front desk team, the beach attendants, to the beach servers. Glad you enjoyed your takeout from Sands Pointe. Thank you again and we look forward to your return.
Yours in hospitality,

Rick Benninghove
Director of Resort Operations
Longboat Key Club and Resort
rick.benninghove@longboatkeyclub.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,556 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (353)
Date | Rating
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  • English first
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English first
Miami
2 reviews
4 of 5 bubbles Reviewed July 14, 2014

my husband and I just stayed for a weekend at one of the golf suites. Ive stayed at the ocean view rooms before and I have to say the golf suite rooms were better, more modern and larger. we live in florida but love making longboat a weekend stay. If you walk a little past the longboat key club beach area its like your own private beach. Bring a float and hang out in the water, make friends with the sand crabs and get a really private beach experience.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gizmo1414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benninghove, Manager at Resort at Longboat Key Club, responded to this review, July 17, 2014
Dear Gizmo1414
Thank you for your wonderful review. We apreciate your continued support of the resort and can’t wait to see you again. I’m glad you enjoyed the golf view suites and your time with our friendly crabs.
Yours in hospitality,

Rick Benninghove
Director of Resort Operations
Longboat Key Club and Resort
rick.benninghove@longboatkeyclub.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, Virginia
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed July 14, 2014

Very good customer service. Mattress was literally a dream to sleep on. Customer service very good. Matt was great at the front desk - adored his accent. It would have been nice to be near the pool as we were in a distant building. Free drink was nice with a coupon at check-in.

Room Tip: Ask for a room near the pool. There are several different buildings at the resort.
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  • Stayed July 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank robinebow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benninghove, Manager at Resort at Longboat Key Club, responded to this review, July 17, 2014
Dear Robinebow:
Thank you for your recent stay and review of the resort. I’m glad you enjoyed the customer service and had am enjoyable rest on our LBKC bed. I agree that Matt is great and I’m glad he made an impact on your stay. We look forward to seeing you again in the future.
Yours in hospitality,

Rick Benninghove
Director of Resort Operations
Longboat Key Club and Resort
rick.benninghove@longboatkeyclub.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Great Neck, New York
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed July 14, 2014

We've stayed here 10+ times over the years......but.....

Once a 4 Star property, the LBK club is suffering from years of deferred maintenance. The facade and many of the interior walls are crumbling. There are bugs in the room. The common areas are worn and dated. A friendly and helpful staff can't quite compensate for these issues. Our room had two electric extension cords to increase the electric outlet supply (is this up to code?). One of the great SW Florida properties, in an enviable location on a beautiful stretch of beach, the LBK club has recently changed management and hopefully an infusion of cash will correct these major structural deficiencies. The hard working and very helpful staff deserves more from management and ownership.

A pet peeve is the "resort fee", just an ill-disguised means of fooling the consumer into thinking they've booked at a certain price. At checkout, the resort fee, taxes etc. can add 25% to the cost of the room. How stupid do they think we are?????

Room Tip: The gulf front suites are worth the extra. If your budget only allows for a basic sized, non gulf v...
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  • Stayed July 2014, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank CardiacDoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benninghove, Manager at Resort at Longboat Key Club, responded to this review, July 17, 2014
Dear CardiacDoc:

Thank you for continuing to be our guest. It is disappointing to read your review and I hope we can change your mind on future visits. There have been so many upgrades over this past year and many more to come over the next year. Some of these include a complete remodel of the Island Spa, rebuild of our Mind and Motion fitness Studio, a complete multi-million remodel of the Islandside golf course, meeting room remodels, pool furniture replacements, elevator upgrades, new roadway sidewalks, landscape improvements, etc. We are continually maintaining and upgrading the product. If you come back later in the year, you will see first hand many of the additional improvements we have planned. Our ownership continues to support the property through continued upgrades.

Taxes are 12% and the resort fee is $24 or $36 per night depending on the roomtype you book. The resort fee includes incredible value and has been in place for more than the 9 years I have worked for the resort. We state it on our website and throughout the booking process
Room Rental Includes
Suite or Guest Room
High Speed internet Access
Parking
Pool and Beach Access
Access to Tennis Courts
Access to Fitness center
Access to Golf
Access to Spa
Resort restaurant access
Resort Fee Includes
Bicycles
Local and Toll free calls
On Property Transportation
Scheduled transportation to St Armand’s Circle
Use of One Double Cabana or Chair Loungers and Umbrella
Towels and Chair Covers
Key Card Charging Privileges
Access to Concierge and Bellman Services
Notary Services
Daily Newspaper
Access to Business Center
Library usage of Books and Media

Thank you also for mentioning the friendly and helpful staff. I would be happy to discuss your concerns at any time. My direct line is 941-387-1567.
Yours in hospitality,

Rick Benninghove
Director of Resort Operations
Longboat Key Club and Resort
rick.benninghove@longboatkeyclub.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Petersburg, Florida
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed July 12, 2014

My family and I stayed here in July 2014. From the minute we arrived until check out we were impressed with the friendly staff and well manicured grounds. At the front desk we were greeted by Dante who welcomed us with a smile and courteous attitude. I was impressed by his knowledge of all the services this resort has to offer it's guests and his willingness to take the time to share it with us. But the best was yet to come. The 2 bedroom suite was beyond our expectations. It was large, decorated with tons of upscale Florida charm and a fully stocked kitchen. The beds were super comfortable, plenty of clean towels and the housekeeper made a point of stopping by to make sure we didn't need anything. The view from our sixth floor suite overlooked the beach and was nothing short of stunning. We live here in Florida and have traveled to many different cities and resorts. We will defiantly be returning to RLK!

Room Tip: Room facing the beach. Beautiful view.
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  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Pamela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benninghove, Manager at Resort at Longboat Key Club, responded to this review, July 14, 2014
Dear PamelaR:
Thank you for the “5” review! Thank you for mentioning Dante and his welcoming smile and courteous attitude. Glad you found the entire staff friendly and you enjoyed the grounds of the resort.
It’s great that you enjoyed the view from your 6th floor 2 bedroom suite and I appreciate your mention of its various amenities. Thank you for being our guest and we look forward to seeing you again very soon.
Yours in hospitality,

Rick Benninghove
Director of Resort Operations
Longboat Key Club and Resort
rick.benninghove@longboatkeyclub.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 8, 2014 via mobile

The hotel, the service and the food was outstanding. The staff took great care of me and my family during my birthday weekend. Everything was total quality. If your looking for a great place to get away to this is it. We had a suite with a great view.

Stayed July 2014
Helpful?
1 Thank Mw5113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benninghove, Manager at Resort at Longboat Key Club, responded to this review, July 14, 2014
Dear Mw5113:
Thank you for the “5” review! I appreciate you mentioning that you found the hotel, the service and the food outstanding. Glad you had such a wonderful experience for your birthday weekend with us. We hope to see you again very soon.
Yours in hospitality,

Rick Benninghove
Director of Resort Operations
Longboat Key Club and Resort
rick.benninghove@longboatkeyclub.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 8, 2014 via mobile

This hotel went above and beyond to make sure my boyfriend had the best birthday. The food manager worked with me for a week via email to set up room service for dinner the first night and breakfast the next morning. From the moment we arrived the staff was amazing. I had ordered a portable crib to be in our room for our daughter. When we got to the room it wasn't there. I called the front desk and they were extremely apologetic and then delivered one to our room 5 minutes later. The staff then waited until I sent my boyfriend for a massage and then they came to our room and set it up for his surprise dinner. They set the tables inside and out with candles and flowers. They delivered the appetizers and salads 5 minutes before he returned from his massage and then returned 30 minutes later with our entrees and even served us. Throughout our entire stay we received nothing but wonderful service. He had a wonderful birthday and we created some great family memories. Thanks to the staff who offered to take family pictures of us, we can share those memories with our friends and family. Great hotel!

Stayed July 2014
Helpful?
Thank Candace S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benninghove, Manager at Resort at Longboat Key Club, responded to this review, July 14, 2014
Yours in hospitality,

Rick Benninghove
Director of Resort Operations
Longboat Key Club and Resort
rick.benninghove@longboatkeyclub.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Resort at Longboat Key Club

Property: Resort at Longboat Key Club
Address: 220 Sands Point Road, Longboat Key, FL 34228-3910
Location: United States > Florida > Longboat Key
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Longboat Key
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Resort at Longboat Key Club 4*
Number of rooms: 225
Official Description (provided by the hotel):
AAA Four-Diamond private beach front resort just off the coast of Sarasota. Elegantly appointed suite accommodations feature a kitchen, washer/dryer, private balcony and twice daily housekeeping. On-site amenities include six restaurants, championship golf, all new Tennis Gardens, Spa, fitness center, marina, year-round Kids Klub and miles of white sand beach. ... more   less 
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Also Known As:
Longboat Key Club Hotel Longboat Key
Longboat Key Club And Resort
Longboat Key Resort
Longboat Key Hotel
Longboat Key Club Resort

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