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“Two times too many”

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Silver Sands Gulf Beach Resort
A TripAdvisor Member
“Two times too many”
1 of 5 bubbles Reviewed April 24, 2006

My family and I have stayed at the Silver Sands resort for the past 2 years. As recent as April 18th, 2006. During our first stay we were very unhappy with Housekeeping. They simply did not show up for a day or two. The lighting and security were an issue as well. Things that were promised did not materialize

I wrote an online review for this resort and spoke with management at Resort Quest as well. My mother said that she really liked the location and that we should give them another chance for our 2006 vacation. I against my better judgment booked our trip with resort quest/Silver Sands again. Shame on me! I did voice our concerns but was advised by Resort Quest management that all would be fine and was given a 10% discount.

New fees are about the only changes that have ocurred at the Silver Sands Resort. We checked in and were also given keys to the suite next door. When I made the reservation I requested a 2 bedroom so this made sense to have keys to the "A" suite. When I could not unlock the adjoining door and notified management their answer was to take the keys back and state that they gave them to us accidentaly and that we never requested a (2) bedroom. With much embarrassment and banter I decided that the argument was not going anywhere and let it go.

To make a long and sad story short, Our room was dirty, Housekeeping only cleans after your 7th day not the 4th day and certainly not every day. They change trash but only in the kitchen not in the bathroom and you are not provided with any cleaning supplies to take care of on your own. The Pool was dirty and the beach chairs were all in disrepair. So much for put put golf, there was only one faulty club and ball. They were on back order!

This place is very unhygenic and a joke, considering the cost. I am not a tourist and know when the consumer is getting the screws put to them. I can guarantee everyone this will be the last time.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lstarr, Resort Management Company President at Silver Sands Gulf Beach Resort, responded to this review, December 17, 2006
ResortQuest is the Nation's largest Vacation Home Network and we are proud to represent Silver Sands. Silver Sands is a newly renovated, higher end self catering resort on Longboat Key. ResortQuest is committed to provide flawless service to it's guests and prides itself in providing high quality service and accommodations to our guests. The overwelming majority of our guests return to Silver Sands year after year. We look forward to welcoming you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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96 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Additional Information about Silver Sands Gulf Beach Resort

Property: Silver Sands Gulf Beach Resort
Address: 5841 Gulf Of Mexico Drive, Longboat Key, FL 34228
Location: United States > Florida > Longboat Key
Amenities:
Beach Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #16 of 20 Specialty Lodging in Longboat Key
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Silver Sands Gulf Beach Resort 3*
Number of rooms: 37
Official Description (provided by the hotel):
Let your senses be your guide at Silver Sands Gulf Beach Resort on Longboat Key. From the moment you arrive at this Gulf front condominium complex, you will be in sensory overload. The aroma of tropical flora and warm salty air surround you on Longboat Key - this bouquet of scents will have you returning to this beautiful destination again and again. Are you in need of some relaxation? Why not take a walk along our private beach and take a dip in the warm waters of the Gulf of Mexico. We have the most beautiful sunsets to offer here on Florida's Southwest coast - we invite you to relax in a complimentary lounge chair at the beach as the sun sets in her many array of colors.Our on-site amenities are plentiful and include a heated, Gulf front swimming pool, putting green and shuffleboard courts, private beach access, BBQ area, and on-site office. Choose from our various unit styles that include: hotel rooms, one- and two-bedroom units with an assortment of views to choose from including garden, pool/Gulf front and Gulf front views. All units come equipped with a full-size kitchen or kitchenette, complimentary Wi-Fi Internet access and daily maid service. We invite you to book your Silver Sands vacation and create memories that will last a lifetime. ... more   less 
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Also Known As:
Silver Sands Gulf Beach Hotel Longboat Key

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