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“Great setting, mediocre food, sub-par service” 2 of 5 bubbles
Review of Chart House

Chart House
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Ranked #8 of 24 Restaurants in Longboat Key
Certificate of Excellence
Price range: $0 - $50
Cuisines: American, Seafood
More restaurant details
Restaurant details
Good for: Romantic, Business meetings, Scenic view, Families with children, Large groups, Local cuisine, Bar scene, Special occasions
Dining options: Breakfast, Dinner, Late Night, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Dining style: Casual Elegant
Cross street: Longboat Club
Transit: In front of restaurant on Gulf of Mexico Drive
Description: Located just west of Sarasota on beautiful Longboat Key, Chart House boasts a dramatic interior décor that almost outshines its stunning view of the Gulf of Mexico. Combine the extraordinary setting with outstanding cuisine, & it’s not hard to see why this tropical retreat is a longtime favorite. Since 1961, Chart House has been dedicated to providing the ideal dining experience. With 29 historic, waterfront & showcase locations across the U.S., Chart House offers spectacular views & exceptional service that you’re sure to enjoy. From signature fish specialties and seafood to succulent steaks, our renowned chefs have tailored a menu to complement local cuisine while introducing a hint of the exotic. Choose from our famous entrées such as Macadamia Crusted Mahi, Miso Glazed Salmon & our slow-roasted Prime Rib. We also offer a daily selection of fresh fish, an extensive collection of fine wines and our famous Hot Chocolate Lava Cake. Fabulous happy hour and patio!
Portsmouth, New Hampshire
Level Contributor
22 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Great setting, mediocre food, sub-par service”
2 of 5 bubbles Reviewed February 14, 2011

Three strikes and you're out. The quality of the food is less than what it should be for the price, the presentation of the dishes is unattractive, the service is disappointing and the music is annoying.

My husband and I will stick with the "happy hour" bar menu and enjoy the water view of Longboat Key, which is truly beautiful and the reason I would recommend this restaurant to friends. But if they want a good steak, I'll send them to Flemings.

  • Visited February 2011
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
1 Thank NickelleSarasota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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671 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Manalpan,NJ
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Holiday Overbooking”
1 of 5 bubbles Reviewed February 7, 2011

We made Christmas Dinner reservations several months in advance. Chart House called to verify and when we arrived it was a mad scene. At least 200 people were trying to get seated in a full restaurant they also had reservations. Stephan the floor manager then ushered everyone either to the bar or their other establishments in the area. People kept coming and everyone was argueing but no one was being seated on time. We waited 3 hours to have dinner at the bar. It was awful and it was Christmas. To complete the evening I expressed my displeasure to Stephan who said "it was a s---- night and no one waited more than 45 minutes and we should be happy we got a meal". This evening was a nightmare and there was no excuse for the bad behavior by the management. Avoid this place.

  • Visited December 2010
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
2 Thank Eagleridgs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, Delaware
Level Contributor
465 reviews
341 restaurant reviews
common_n_restaurant_reviews_1bd8 146 helpful votes
“Excellent Early Bird Menu”
5 of 5 bubbles Reviewed February 2, 2011

Just had a wonderful dining experience here. The early bird menu is an excellent value and includes their wonderful salad bar. Also a beautiful view and supurb service. They are also on OpenTable so we got points on that program, too.

Visited February 2011
Helpful?
4 Thank tlscorpio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
Level Contributor
6 reviews
6 restaurant reviews
“Treated my party like celebrities!”
5 of 5 bubbles Reviewed October 5, 2010

I called to make a reservation for 25 people and they were able to have the table set up and even printed off personalized menus for my party occasion all within an hour of calling.

The service was so attentive and polite. They really made me feel like royalty. The food is pricey but well worth the treat when the service is so excellent.

I highly recommend this restaurant!

    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank ilovekeywestFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
26 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“CHART HOUSE is so beautiful..”
5 of 5 bubbles Reviewed September 7, 2010

We ate at the Chart House last week. The server was so nice. He recommanded the early bird specials "prime rib" so good, which came with the salad bar. He saved us about $50 Chart House is a must...
The scenic view is beautiful!

    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Debbiem_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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