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“532 What a Disaster”

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Cedars Tennis Resort
Reviewed April 13, 2014

532 What a Disaster

First let me say that this is not the first time we have stayed at this resort. We have stayed there for multiple months but not at this particular condo.

This particular condo, in my opinion should not be allowed in the rental pool. When we first checked in to this 2 bed 2 1/2 bath town home condo located in Cedars East Tennis Resort, the new resort manager Debra didn’t even know if we had a mailbox(which I knew we did) she eventually found a mailbox key. When we got to the condo we realized there were a litany of problems.

1. The door wall was off the track, which was broken and unable to be opened or locked.
2. The ceiling fan/light over the dining area table was nonfunctional. No light no fan.
3. The kitchen faucet was so loose that you had to hold the base to swing the faucet from one sink to the other.
4. Multiple windows were missing the handles so they could not be opened(Probably due to their state of disrepair. All the windows of this unit need replacement.)
5. Most of the windows that could be opened had either ill fitting screens or screens that belonged in some other windows not the one they were in.
6. One of the only two lights in the second bedroom was nonfunctional totally.
7. One lampshade in the living area was broken away from the harp and was just balancing on the top.
8. The carpeting up the stairs from the garage as well as the stairs to the bedroom areas looked like they had never been cleaned and needed it badly.
9. The oven/stove was an old Jen-Aire model with only two burners on the right side and a barbecue grill on the left side. No additional burner insert was available. The two burners that did exist had the wrong size and model drip pans under them so that they would not lie flat in their sockets.(Try cooking in a frying pan when the right side is half and inch higher than the left.)
10. There was flaking/chipping paint around windows with the worst in the guest bathroom.

When these issues were brought to the managements attention I was greeted with the statement that they didn’t know how that could be since the previous renter had been in the unit for 6 weeks and had never complained. I said it was unacceptable and wished to be moved to a different unit. After multiple days(it took 10 days for some of the things to be corrected) and meetings she(Debra) said we could not be moved and that they would see about fixing some of the problems. The following things were fixed or replaced.

1. New faucet in Kitchen
2. New Fan/Light in dining area
3. New light fixtures on the wall in the guest bedroom.
4. Door wall was made functional but not fixed. Still could not be locked.

No new screens or replacement screens so I had to fashion foam shims under some of the ill fitting screens to allow the windows to be opened without letting in bugs.

Since the units are individually owned I understand that RVA is handicapped by what they can do with these properties. They can though, choose to remove from the rental pool those units not up to minimum standards. In my opinion this is one such unit.

Before this experience I had been happy with RVA and their management of this resort.
A word to the wise. Before you rent a place in this resort inspect, inspect, inspect it.

I will say that the Pool side Tiki Bar and Restaurant are well run. Cathy does a wonderful job managing this area and the food is of very high quality.

William E Camp
Farmington Hills, Michigan

  • Stayed: March 2014, traveled with family
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11  Thank WmECamp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RVAFlorida, Manager at Cedars Tennis Resort, responded to this reviewResponded April 17, 2014

Our apologies to this repeat guest on what appears to be a lack of service by our team on several levels. Our Management Team is conducting a full investigation of this unit, and has reached out to this guest with an appropriate apology. Our hope is that our past performance will allow us another chance to service their Longboat Key stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (38)
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6 - 12 of 38 reviews

Reviewed June 23, 2013

We rented unit 804 for one week in June, finding it available on short notice. The unit itself was clean, updated in the past few years, with cold A/C. Could use some new TVs, but it was really a fine place for the week. Only other comment was that the master bed was very soft, and could use replacing with a temperpedic!

Cedars East does have a very nice large pool and a nice exercise facility with some decent machines, which we were happy about. It is our impression that the facility is well managed, and they are doing all they can to keep things looking sharp, which is quite a positive these days. However- in Longboat Key there are so many rental alternatives that are either on the beachside, or that are 6-8 story condos, or that have nicer landscaped grounds- that Cedars East doesn't in the end fare well versus other areas. Granted- these other areas are very likely more (much more in some cases) expensive. So- in conclusion- if you are seeking a lower priced alternative that is clean (from the facility standpoint- because each unit is individually owned, and the maintenance will surely vary from place to place), Cedars East, unit 804 will work fine for you. 804 doesn't have a view of the bay, and in fact very few of the condos have any water view at all.

If you have a larger budget- you might search for a place up the scale a bit further.

We do prefer Longboat Key over most everywhere else in Florida- the beach is great, you can go out into the water a long way without the water getting deep- the sand is smooth well out into the water. The restaurants in Longboat are great, way better than Siesta Key for example.

  • Stayed: June 2013, traveled as a couple
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3  Thank getawayfunforus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2013

Just back from our tenth consecutive stay at the Cedars. This is the place to stay if you love physical activity. In fact, there is so much to do on-site that you never have to leave. There are 10 gorgeous har-true tennis courts, a huge (junior olympic size) pool, a fitness facility (with over a dozen machines, weights, benches, etc.) and bikes. If you rent one of the townhouse units, all these facilitities (including the bikes) are complimentary. There are also three complimentary organized tennis activities--a mixed doubles round-robin on Sunday afternoons, a men's clinic on Monday (?) mornings and a women's clinic on Weds. at 10am. The tennis activities are supervised by the two resident pros and are a great way to meet people and work your way into games. The fully staffed pro office will also attempt to put you into games at your level, but be aware that the popular 10am timeslot is usually booked by long-time 3 mos. renters. The Cedars also has an on-site restaurant managed by Harry's (well known caterer) which is open for breakfast, lunch and dinner. We never ate there (you have to leave the property sometime!) but heard that the food was good and well-priced for the quantity. The restaurant manages the poolside tiki bar which opens at 3pm for drinks/snacks.

The beach is a five minute walk from the resort. Since the Cedars does not have an easement, they recommend entering the beach from a public access located 1 mile away.
However, it is an open secret that you can walk just a short distance and access the beach from one of the many "private--only for resident" pathways across from busy Gulf of Mexico Drive. Once there, you will be rewarded with views of light blue ocean but be aware that the beach has
course sand mixed with broken shells and is not great for walking unless you wear sneakers or some type of water shoe or don't mind watching where you walk. Although I walked (barefoot) daily, I prefered to sunbathe and read in the comfortable chairs next to the Cedars pool. The Tiki bar starts to get noisy after 4pm but until then, the sunny pool area is great for reading.

The townhomes are are divided into three areas. The 500 Number units are located closest to GOM Drive. The 800 # units are located on the gulf--some have lovely views. Both the 500 and 800 # units permit pets. The 600 # units (where we rent) are the most central to the courts and pool. While convenient, these units are also the noisiest due to court maintenance starting at 8:00am which really only affect the units closest to the courts. All the townhomes have lots of stairs and some do not have a powder room on the main floor which means walking up two flights to use a bathroom. The townhouses vary in terms of decor, amenities (internet, size of TV) and comfort so be sure to ask lots of questions if you have particular needs.

It takes under 1.5 hours to drive from the Tampa airport to the Cedars. If you need a car service, I can recommend Mike Malloy of Island Sedan (941-730-8803). He is reliable, prompt, courteous, professional and pleasant. His car was clean and comfortable, he is a safe driver, and his rates are competitive.

Room Tip: Townhouses at the Cedars can be rented thru the resort (Lighthouse Mgmt.?), by owner (VRBO) or thru...
See more room tips
Stayed: February 2013, traveled with family
11  Thank wrpcons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2012

my husband and I stayed at Cedars for two
weeks and never had problems booking
a court. we also loved the complimentary
bikes, the fitness center and the sparkling
jr Olympic pool.
we liked the location of our unit - near
the pool, pro shop and tennis courts. (unit
we really lucked out with the condo.
the owners had just renovated the master
bedroom and bath and they were lovely.
the living area is beautifully decorated as
well (think pottery barn meets pier 1) and we really enjoyed the large flat screen TV
in the living room. the lanai faces the nature
preserve and we loved having coffee
there every morning. I can not say enough
say enough about the condo and the resort
overall. we will return!

  • Stayed: October 2012
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5  Thank Lolah1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2012

Mixed feelings about this place. Cedars is a beautiful and quiet resort. The pool is clean and often we were the only ones using it. The jetty behind the resort is great for fishing and the beach, which is only 5 mins walk away, is in our opinion better than Siesta beach. It is so clean and quiet and covered in millions of shells. It's amazing to sit and watch the pelicans, egret and other birds swooping for fish. There are hermit crabs popping up around you.
The wildlife inside the house however was a real issue for us. We found live cockroaches every day. It was v unsettling not to mention unhygienic. Those things really startle you and boy can they move!! The owner arranged for the placeto be sprayed, but the guy just went round with a can in the bathrooms and laundry. Made no difference - in fact we then started getting them in the kitchen cupboards. Gross!
Personally I wouldn't come back to Cedars, purely down to the roaches. Long boat key, however, I highly recommend if you are looking for somewhere unspoiled and peaceful.

  • Stayed: July 2012, traveled with family
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6  Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2011

Excellent stay in a fantastic townhouse on the Cedars tennis resort. The resort is close to beach access and some great restaurants (recommend the Blue Dolphin for breakfast) and is a short drive to St Armands Circle and Sarasota.

Unit 618 is a comfortable town house with all your holiday needs including a wide screen TV, internet, views of the tennis courts, and loads of room for the family, really enjoyed the stay, will will definietely be back next year.

  • Stayed: November 2010, traveled with family
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1  Thank AsterixGCI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2010

We have just returned from our Florida vacation at which we stayed at the Cedars tennis resort on the lovely Longboat Key. We stay at condo 539 which is privately owned and was booked through VacationRentals.com - Rental Inquiry Property #12953, you deal with the owner direct. This was a very well appointed condo and well kept, it had every thing we needed. The resort it self is all centered around tennis of course of which none of my family play, we picked the Cedars because of location, the pool, fishing dock, bike rentals and much more. Just because it's a tennis resort doesn't mean you have to play tennis. The resort itself is well maintain and relaxing and in easy reach of all the shops and restaurants, but the resort does have it's own. All in all a very nice place.

  • Stayed: July 2010
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1  Thank chrssalw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cedars Tennis Resort

Address: 645 Cedars Ct Ste A, Longboat Key, FL 34228-1847
Phone Number:
Location: United States > Florida > Longboat Key
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #19 of 21 Specialty Lodging in Longboat Key
Price Range: $154 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cedars Tennis Resort 3.5*
Number of rooms: 94
Official Description (provided by the hotel):
Cedars Tennis Resort, a luxury vacation rental on Longboat Key, offers world-class facilities, magnificent beaches and tropical sunsets that are picture-perfect. Guests enjoy an unforgettable Florida vacation in our spacious townhomes that are perfect for families or couples. There is something to suit every mood at Cedars Tennis Resort – a junior Olympic swimming pool with Tiki bar, a fitness center, fishing pier and bicycle availability are just some of the amenities you’ll enjoy while staying at this resort. For a casual dining experience, the newly renovated clubhouse features a restaurant with full bar, Cedars Café & Tiki Bar – the perfect spot to grab a bite to eat after a long day exploring Longboat Key. The HarTru tennis courts at Cedars Tennis Resort attract players from all over the world. Professionals and novices alike will enjoy USTA tournaments and tennis camps for children, as well as our well-equipped pro-shop. For those who like to venture out without a motor, bicycle and kayak rentals are available on-site. We invite you to explore our gorgeous landscaped grounds and beach pathways or paddle through Sarasota Bay and engage in the wildlife that passes by. Our fishing pier offers anglers the opportunity to drop a line in Sarasota Bay or simply relax on one of the benches and take in the sights and sounds that engulf your senses. ... more   less 
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Also Known As:
Cedars Tennis Hotel Longboat Key

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