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“Good food, but service wasn't responsive”

Ciao Italia Casual Italian
Ranked #11 of 26 Restaurants in Longboat Key
Certificate of Excellence
Cuisines: Italian, Pizza
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed March 7, 2013

Food was well prepared, but too many "extra charges" for substituting items or splitting a meal. We had to wait 30 minutes for a table for two, while a larger table sat empty the whole time.

Thank Barry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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186 - 190 of 232 reviews

Reviewed February 24, 2013 via mobile

We ordered mama's pizza at this restaurant for a carry out this week. Never had a pizza quite like this one. We were sorely disappointed with this flavorless pizza that had no sauce and virtually no cheese , never saw anything like it before. The anti-pasta salad was good but we were so looking forward to a delicious Italian pizza and this was a huge disappointment. When we picked the pizza up the restaurant appeared to be overtaken and we had to wait a very long time for them to give us our order. It is very disorganized for carry out and you end up having to stand amongst all the people who are trying to have dinner. We will not be going back here.

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Thank Sue F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

Loved this restaurant! Three of us had a short wait on a Sunday evening, but it was worth it - the pasta tasted hand-made and the service was excellent, despite the crowd. Portions were large. Pizza is brick-oven baked and delicious. Meatballs were a bit soft but great tasting. I had chicken with a creamy lemon caper sauce and it was fantastic. Will certainly plan on eating here on our next trip to Longboat Key.

Thank RetiredandLovingIt5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2013

Crispy crust, fresh ingredients, good wine, attentive service, friendly atmosphere. Enjoyable evening. Give it a try

1  Thank MJAYSEA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2013

food was good .price was good .we love the pizza .and one of the nice things that happens .we were sitting outside and one of the workers .who was not a server.look like it was a cook he noticed our dog was thirsty and he offered some water .for my baby and a minute later he came back with a to go container water and ice .iwould go back THANK YOU VERY MUCH!!!

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Thank rounding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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