The hotel is in a very good location and although the rooms were clean and the beds were comfortable the hotel was average and lacked a service level that did not pay attention to detail. An example of this was at breakfast were the breakfast bar was unattended and not replenished. We had to ask for the basic things like bread and milk. At 8.55 am the breakfast bar began to be cleared away and at 9 a.m. a Father and his young Son of about 3 years old came in and they were refused breakfast. Our party were appalled that a child so young should be refused breakfast.
I suggest that the hotels customer relations need to be improved.
- Official Description (provided by the hotel):
- Experience the professional, responsive and friendly service of our pet-friendly Live Oak, FL Quality Inn hotel, conveniently located between Tallahassee and Jacksonville. Our Live Oaks, FL hotel is near the annual Blueberry and Magnolia festivals. Explore the year round attractions nearby, including: Suwanee River, Suwanee Music Park, Stephen Foster Memorial, Olustee Battlefield. We value your hard earned money, which is why we offer a free weekday newspaper, a laundry facility and free coffee and tea in the lobby. Other amenities at our Live Oak hotel include: Free breakfast, Free WiFi, Outdoor pool. You deserve a good night’s sleep, so each guest room features flat-screen TVs, hair dryers, desks, coffee makers, microwaves, Q showers and your Q bed. Your Q bed feature a comfortable, premium mattress and linens, a generous supply of fluffy pillows and a soft, plush blanket. Our Live Oak Quality Inn offers the best rates and amenities, too, so you can focus on the people and travel memories that really matter. Reserve a room today! ... more less
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- Also Known As:
- Best Western Suwannee River Hotel Live Oak