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“Low frills, friendly service”

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Microtel Inn & Suites by Wyndham Lehigh
Ranked #2 of 2 Hotels in Lehigh Acres
Reviewed October 20, 2012

This is a low frill hotel with great service. The best part other than a clean room is the service by the staff, especially the desk clerk who is friendly, and funny. I saw him helping people with luggage in addition to checking people in and and out and he was always available to help with any questions I had.

  • Stayed: October 2012, traveled with family
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank dydemus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Microtel M, Manager at Microtel Inn & Suites by Wyndham Lehigh, responded to this reviewResponded October 21, 2012

Let me start by thanking you for staying at Microtel Inn & Suites of Lehigh Florida.
Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guest. We hope to see you again.

If we can be of assistance in the future, don’t hesitate to contact us at (239)369-2121.

Again, thanks for taking the time and have a great day!


Sincerely,

Vivian Villa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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255 - 261 of 289 reviews

Reviewed October 19, 2012

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Gail S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Microtel M, Manager at Microtel Inn & Suites by Wyndham Lehigh, responded to this reviewResponded October 20, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
A TripAdvisor Member
NEW CITY
1
Reviewed October 4, 2012

Convenient location for our purposes. Personnel were accommodating and friendly. One person was doing the jobs of two or more (desk, touchup painting, cleaning the lobby, cleaning the outside entrance areas, etc.). Our room was quite small and the hotel does not have king sized beds.

  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Microtel M, Manager at Microtel Inn & Suites by Wyndham Lehigh, responded to this reviewResponded October 20, 2012

Let me start by thanking you for staying at Microtel Inn & Suites of Lehigh Florida.
Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guest. We hope to see you again.

If we can be of assistance in the future, don’t hesitate to contact us at (239)369-2121.

Again, thanks for taking the time and have a great day!


Sincerely,

Vivian Villa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 3, 2012

The front desk staff and house keeping staff .where great. They need help in the management department.and maintenance.

  • Stayed: September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank j r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Microtel M, Manager at Microtel Inn & Suites by Wyndham Lehigh, responded to this reviewResponded October 20, 2012

Let me start by thanking you for staying at Microtel Inn & Suites of Lehigh Florida.
Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guest. We hope to see you again.

If we can be of assistance in the future, don’t hesitate to contact us at (239)369-2121.

Again, thanks for taking the time and have a great day!


Sincerely,

Vivian Villa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 3, 2012

went to check in was given a room, when i got to the room it was dirty, bed wasn't made, trash all over room. then they gave me another room. But not knowing when they did they went to charge me for a second room, so as i always do i only bring enough cash on my card for my room and a set amount for my night on the town, well when i went to pay for my night out that night I card was turned down so I checked the bank and there was to holds on it. from this hotel which caused my card to be declined. very embarrassing let alone my friend had to cover my night out, til I could solve the problem. very un cool, and very unhappy with this hotel....

  • Stayed: September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank KEVIN B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Microtel M, Manager at Microtel Inn & Suites by Wyndham Lehigh, responded to this reviewResponded October 4, 2012

Dear Kevin B:

Let me start by thanking you for staying at Microtel Inn & Suites of Lehigh Florida.

I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying.

Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you give us another opportunity to serve you.

We are always concerned when we do not exceed our guests’ expectations. Since we did not accomplish this, we would like to provide you a 20% discount during your next stay.

When calling to make your reservation please ask for me and I will personally assist you.

I hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can provide any assistance, don’t hesitate to contact me directly at (239)369-2121


Sincerely,
Vivian Villa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2012

First the restaurant and bar has closed which is the reason we stay there. Very nice bar. The nasty stains on the rugs are still there. The wifi is a joke. they have one but these is always kids on the computer playing video they need a policy of no children at the computer and no video games business use only. I went down to the lobby at 10:30 at night and there were at least 12 children in the lobby screaming and annoying people and the computer was tied up with children playing video games. The staff did nothing.

  • Stayed: August 2012, traveled on business
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Thank dennis30041
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Microtel M, Manager at Microtel Inn & Suites by Wyndham Lehigh, responded to this reviewResponded October 4, 2012

Let me start by thanking you for staying at Microtel Inn & Suites of Lehigh Florida.

I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying.

Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you give us another opportunity to serve you.

We are always concerned when we do not exceed our guests’ expectations. Since we did not accomplish this, we would like to provide you a 25% discount during your next stay.

When calling to make your reservation please ask for me and I will personally assist you.

I hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can provide any assistance, don’t hesitate to contact me directly at (239)369-2121


Sincerely,

Vivian Villa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 18, 2012

We needed to be in Lehigh for a family reunion. Bad reviews we were nervous but once we arrived was so surprised to see this wonderful hotel, carpets looked good, a few spots looked like bleach. Check it out for yourself, you will be surprised also. Staff really makes you feel like family, this was the best part!

  • Stayed: July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Fillllll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Microtel M, Manager at Microtel Inn & Suites by Wyndham Lehigh, responded to this reviewResponded September 17, 2012

Let me start by thanking you for staying at Microtel Inn & Suites of Lehigh Florida.
Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guest. We hope to see you again.

If we can be of assistance in the future, don’t hesitate to contact us at (239)369-2121.

Again, thanks for taking the time and have a great day!


Sincerely,

Vivian Villa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Lehigh

Address: 1320 Business Way, Lehigh Acres, FL 33936-6063
Phone Number:
Location: United States > Florida > Lehigh Acres
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Lehigh Acres
Price Range: $57 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Lehigh 2*
Number of rooms: 75
Official Description (provided by the hotel):
Welcome to Microtel Inn & Suites, Lehigh Acres! Lehigh's only hotel, offering 75 rooms spread out amongst single queen, double queen, and queen suite accommodations. At Microtel, enjoy Free Local and Long Distance phone calls, Free continental breakfast, and FREE wired and wireless internet access. This property also includes a heated outdoor swimming pool and an on-site restaurant offering rooms service right to your door. Why stay anywhere else when you can Dream Well at Microtel! ... more   less 
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Also Known As:
Microtel Inn And Suites Lehigh
Microtel Inn & Suites Lehigh Hotel Lehigh Acres
Microtel Lehigh Acres

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