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Reviews (403)
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All reviewswafflesstay at la quintasteak and shakeroom was cleanstores and restaurantseasy accessbiscuits and gravyright next doorfree breakfastconvenient locationstaff was friendlythe breakfast areapetsihopfloridacerealmall
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27 - 32 of 403 reviews
Reviewed August 9, 2017

Went to Lakeland to visit my sister. Stayed at La Quinta West which was a short drive away from her home and seemed like a good place to stay with my 1 year old child. Amy at front desk provided great service! She went out of her way to find us a free baby crib and installed it in our room. Room/bathroom were clean. Good location. Safe and family oriented. Loved that they allowed dogs.

  • Stayed: August 2017, traveled with family
    • Value
    • Location
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Review collected in partnership with La Quinta
Thank Q4521XSricardog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John L, General Manager at La Quinta Inn & Suites Lakeland West, responded to this reviewResponded August 15, 2017

Thank you so much for the great review and we are so thrilled that you enjoyed your stay with us. I will be sure to share your feedback with Amy and the rest of our staff for a job well done. We hope to see you again soon.

Sincerely,

John L.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2017

We stay at LAQuinta Hotel , due to getting ours house tenting for Termites and the stayed was excellent the three days . The first I was in has a leak in my room and the desk staff moved quickly to another room within minutes.

  • Stayed: August 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with La Quinta
Thank Bruce B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John L, General Manager at La Quinta Inn & Suites Lakeland West, responded to this reviewResponded August 15, 2017

Thank you so much for staying with and for taking time to write a great feedback. It was an honor to serve you and we hope to see you again soon.

Sincerely,

John L.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2017

Room and interior and exterior of hotel was good, but desk staff need to improve customer service delivery! Staff should make every effort to assist with reasonable customer request, and spend less time with private phone conversations, and other distractions!

  • Stayed: July 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with La Quinta
Thank 668ellism
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John L, General Manager at La Quinta Inn & Suites Lakeland West, responded to this reviewResponded July 10, 2017

Thank you for the constructive feedback and we agree that staff should be attentive at every turn. We clearly failed to uphold the high standards expected of us and I truly apologize. I promise to share your feedback with every member of my staff so that we each understand our impact on our hotel and our guests.

Sincerely,

John L.
General Manager

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Reviewed June 15, 2017

Spent 1 night here while traveling for a sports tournament. Hotel was clean and quiet. The room was spacious and we had no issue with it. There was breakfast but started at 7 and we were on the road at 6. Would stay again if in the area.

  • Stayed: May 2017, traveled with friends
    • Location
    • Cleanliness
    • Service
Thank primetime2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John L, General Manager at La Quinta Inn & Suites Lakeland West, responded to this reviewResponded June 16, 2017

Thank you for so much for the great review and we are so thrilled that you enjoyed your stay. We hope to see you again soon.

Sincerely,

John L.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 14, 2017

Drug dealing in parking lot and pool area, right across street was gas station, I witnessed homeless people begging, and several drug transactions going on. I stayed at this location for 3 days and every day and night I came and left, their was drug deals happening, even witnessed the dealers coming in and out of hotel and by pool area.

  • Stayed: June 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank 623marshaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John L, General Manager at La Quinta Inn & Suites Lakeland West, responded to this reviewResponded June 15, 2017

Thank you for staying with us and we appreciate your feedback. We do not allow non guests on our property and do not allow illegal activities of any kind and we will go meet with the owner of the gas station next door to us to address your concerns. Again, many thanks for staying with us.

Sincerely,

John L.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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