We used this hotel as a base for visiting FL Gulf Coast beaches and Tampa/Orlando theme parks. My main complaint is that the Internet did not work properly the whole week we were there. I reported this issue to the front desk twice, but it was never resolved. We could connect to the hotel wifi just fine, but we could visit very few web pages.
There was a high school basketball tournament going on in Lakeland and the girls on the teams staying in the hotel were noisy in the hallways late into the evening hours. There was lots of going room to room, doors opening/closing/slamming and loud talking after we went to bed. We complained to the front desk and they apparently said something to the coaches because the problem seemed a bit less later in the week.
Breakfast was sub-standard compared to similar chain hotels and even other La Quintas. I was one of the first people at breakfast one morning, and the waffle makers had black residue all over them. I and another hotel guest had to clean them out before using them since there were no La Quinta personnel in sight at the time. Selection of other items was quite limited and the quality of the coffee was poor.
We could hear a lot of road noise in our room at times - sirens from the main road and I-4, loud trucks, morning garbage pickup at the dumpster, etc. Housekeeping was not thorough. The carpets weren't vacuumed well, especially less traveled areas around the bed where we noticed pieces of debris both before and after housekeeping.
The bathroom had bad wear and tear. The sink top was cracked, the bottom of the toilet bowl had cracks, and the shower/tub floor appeared cracked or poorly repaired.
The only pluses were that the HD-TV and channel selections were nice, and after my complaints I received a credit on the bill. But, that didn't outweigh the negatives. I won't stay here again.
- Official Description (provided by the hotel):
- NEW! Flat-panel TVs with 30 channels of HD programming. Easy-access Plug-and-Play feature makes it simple to connect electronics.The La Quinta Inn & Suites Lakeland West is located directly off Interstate 4, across from the Lakeland Square Mall and surrounded by a variety of restaurants. The hotel is just minutes away from the Lakeland Convention Center, winter home to the Detroit Tigers, Lakeland Cancer Center, Hospital, Florida Southern and Southeastern Colleges. Visit the historic downtown antique district, great museums, and the world's largest single site collection of Frank Lloyd Wright Architecture. Tee off at one of the 14 area golf courses or visit the more tan 100 area lakes and enjoy fishing, skiing and boating. Along with our Whatever It Takes Service you will find an award winning clean and spacious guest rooms. Enjoy our Free Bright Side BreakfastTM, resort-style courtyard, heated pool, spa and well-equipped fitness center. Located in the middle of Central Florida, you will have access to Orlando and Tampa International Airports. Check out Cypress Gardens, Disney, Universal Studios, Busch Gardens and our famous Gulf and Atlantic beaches...all within an hour's drive ... more less
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- Also Known As:
- La Quinta Lakeland
- Lakeland La Quinta
- La Quinta Hotel Lakeland