I was concerned about the other reviews I saw online, so I called and talked to the Manager and the front desk guy who both assured me that the hotel had been completely renovated and was under new management, and that it was really nice now. WRONG. It was unbelievably horrible. I insisted on seeing the room before checking in, so they had the security guy (looked like a bouncer) show me the room. It smelled horrible, there were no pillow cases on the pillows and they were moldy and terribly stained (the security guy said he would throw those away and find some better pillows, the bathroom was disgusting, etc., etc. I told the front desk that I was not going to stay there and he refused to release my first night's deposit. Two other customers were in there to cancel their rooms at the same time. One guy was telling them that their shower valve came out of the wall and the room was flooding - they told him to stand in line. IT WAS ABSOLUTELY CRAZY AND DISGUSTING!!!!!!!!!!!!!
- Official Description (provided by the hotel):
- Economy/Extended Stay 130 Guest Room Hotel featuring Olympic sized swimming pool, fitness center, banquet hall, lakefront tiki deck, bbq area, fishing dock. ... more less
- Reservation Options:
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- Also Known As:
- Regal Grand Lakeside Hotel Lakeland