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“From Hero to Zero”
Review of TGI Friday's Lakeland - CLOSED

TGI Friday's Lakeland
Restaurant details
Reviewed June 24, 2012

as a caveat our last dinner there about 3 weeks ago was AWESOME!, Jonsey our server had great menu knowledge, super suggestions and excellent attentive service. Last night was total opposite...
less than good experience last night. Short story ordered Kansas City BBQ burger, wife ordered NY cheddar burger. Ask server what is in chow chow sauce, "not sure" was the reply, he does not like it though...OK, bring it on the side. My burger came out sans BBQ or onion strings, Server tells me that BBQ sauce is under cheese...WHAT?,he takes plate to kitchen throw onion strings on top of lettuce and a side if BBQ sauce, i have never had a plate returned, if that was all they were going to do he could have just brought the missing items, i ask if mgr. would agree with the way this was done and to my surprise he did! and wanted to argue the BBQ sauce situation, i scraped the cheese off and asked if he saw any sauce???..at this point I am astounded at the lack of concern for a properly prepared plate and did express my irritation and augmentative attitude of the staff. he did at that point make a new one. This is total opposite of our last visit where out server Jonsey and the Mgr. were AWESOME. not sure we will be back after last nights debacle

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Thank buzzwells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (16)
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11 - 15 of 16 reviews

Reviewed June 14, 2012

In the plethora of Casual Dining restaurants, TGIF ranks near the top.
Our only real complaint (and this is true of SEVERAL visits) concerns the background music.
#1. It's too loud.
#2. The selection of music is always geared toward those 30 years our junior.
#3. #1 would still apply - even if #2 didn't.
It's background music - NOT a rock concert.
LOVE the food.

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Thank rkhawg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2012

I eat here every month i am in town on business. The guys at the bar are freindly -know their customers names and fast.
Down to earth employees .

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Thank Max0323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2012

Restaurant needs updating and a little more cleaning but food was sooo good and Really sizzled!

Thank jsmcolegio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2011

Not far from our hotel and close to good shopping and other activities. Enjoyed a very good meal and great service.

Thank rosifraz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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