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“Old and Stinky”
Review of Courtyard Lakeland

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Courtyard Lakeland
Ranked #18 of 33 Hotels in Lakeland
GreenLeadersBronze level
Reviewed June 11, 2013

Although this hotel has a new lobby the rooms have NOT been updated. The rooms were old, smelled really bad (I needed to change rooms once) and had an old air-conditioning unit that was noisy and didn't work properly. I do not recommend this hotel for anyone.

  • Stayed: June 2013, traveled on business
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3  Thank BusinessTraveler120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardLakelandGM, General Manager at Courtyard Lakeland, responded to this reviewResponded June 14, 2013

Thank you for your feedback regarding your recent stay. I apologize for our being unable to meet your expectations, as exceeding each of our guest's expectations is our daily goal. With regards to the issues that you mentioned, we are currently working to upgrade each of our guest rooms with improved bedding, larger pillows, and towels that are thicker and softer. In addition, we remove and clean our air conditioning units regularly and we replace them when we realize that they are noisy or not working properly. In order to help us improve our facility and to make sure that we have properly addressed the issues you mentioned in the specific room that you stayed in, I am requesting that you contact the property to discuss your experiences with our leadership team.

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77 - 83 of 100 reviews

Reviewed June 6, 2013

Safe and predictable so nothing particularly outstanding. The formulaic Courtyard standard room and basic bar and breakfast. Close the Publix corporate HQ so a popular choice for road warriors such as myself. Good eating options close by, so all in all not a bad pace to stop off.

  • Stayed: June 2013, traveled on business
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1  Thank Phil223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2013

Title pretty much sums it up. Location is great with numerous shopping and dining options within walking distance of the property. Lobby has been refreshed with the new Courtyard cafe and interactive board which is nice. Rooms are tired and need an update.

  • Stayed: April 2013, traveled on business
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2  Thank mike h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

Overall the room was average. The bathroom was convenient, sink outside toilet and tub area. No free breakfast, had to buy in the lobby, limited choices but they did have Starbuck's Coffee, which I really like when traveling for business. Bed was comfortable, but the air conditioning was on the loud side.

  • Stayed: January 2013, traveled on business
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1  Thank MKHargrave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2013

You have to buy breakfast at the (expensive) cafe downstairs or go to the adjacent Lakeside Village Mall nearby, so by the time you add breakfast onto your hotel bill you may find that this is not quite as good value for money as other options. Nonetheless, it has mostly what I would expect from a Marriott in terms of room quality, internet speed and so forth. Staff are friendly and the mall has a cinema and lots of restaurants, along with a Publix and Target across the road.

Stayed: January 2013, traveled as a couple
1  Thank senti2comun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2013

Marriott is a great chain of spots to sleepover. The CYM in Lakeland is a great stop for many reasons. It is tucked near the Polk Expressway with easy access to Orlando or Tampa. The local airport is small but a great business commute by private plane with quick navigation to the CYM. The Lakeside Village Mall is nearby with restaurants, shops and movie theater. The outdoor "main street" appeal of the mall is perfect for sunny FL.

Room Tip: Call several weeks in advance.
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  • Stayed: February 2012, traveled on business
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1  Thank Thinktravelj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2012

We needed a room for one night due to a change in plans, so looked for a close hotel and this was the only one in Lakeland. It is located near the Polk Parkway, Hwy 37 and a shopping mall, has restaurants and theater nearby. Room was average Courtyard, but had a refrigerator and microwave. Hotel staff not particularly great, seemed confused by our needs for the room type. Their restaurant was closed when we arrived, so we ordered from Chili's next door. Encountered two problems with the room, the first being that the hot water for the shower was turned up all the way and it was only mildly lukewarm; second, the antiquated heating and cooling system had only dials to regulate the temperature and to turn on and off. Impossible to get temperature right, so finally turned it off; even though it was a very cold night.

  • Stayed: December 2012, traveled as a couple
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1  Thank gleem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Lakeland

Address: 3725 Harden Blvd, Lakeland, FL 33803-5447
Phone Number:
Location: United States > Florida > Central Florida > Lakeland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Lakeland
#11 Business Hotel in Lakeland
Price Range: $100 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Lakeland 3*
Number of rooms: 78
Official Description (provided by the hotel):
The Lakeland Courtyard by Marriott helps replenish its guests' energy and gives them permission to look up from their laptop. Stimulating public areas, intuitive design with unexpected details, the right mix of services help them maintain balance and thrive during their stays. Free in-room high-speed internet access (HSIA) WiFi in all rooms and large, well-lit work desk and ergonomic chair help guest stay productive. While the Bistro, offers hot and healthy breakfast selections and light evening fare, including soups, sandwiches, salads, snacks, cocktails, wine and beer so guests can relax and unwind. Meeting rooms and catering available for business or leisure functions, including family reunions, showers and rehearsal dinners. The Courtyard is conveniently located to Publix Headquarters, Lake Myrtle Sports Complex, Legoland, Stryker, and Detroit Tigers Spring Training home. ... more   less 
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Also Known As:
Courtyard By Marriott Lakeland Hotel Lakeland
Lakeland Marriott
Lakeland Courtyard

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